Buckley London Reviews 

153
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value of the products, often noting that items look more expensive than their actual cost. Many people appreciate the beautiful designs and the overall appeal of the jewelry. The delivery service is frequently highlighted for being prompt, fast, and on time, often with good communication and free carriage. Reviewers also commend the excellent service, including quick responses and efficient handling of orders. Many consumers express satisfaction with the easy buying process and the overall positive experience.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value, often describing items as lovely,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the prompt and fast delivery... See more

Quality

People report positive experiences with quality, consistently praising the excellent quality of the jewelry... See more

Price

Customers consistently note positive experiences with price, often finding items to be good value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My girlfriend really loves your brand. When she traveled to England, she bought some items from Buckley London. She wished she had bought more, but thought it wouldn’t be possible unless she visited E... See more

Company replied

Rated 5 out of 5 stars

Really pretty rings and in the sale. 😀 Delivery was great, arrived within a few days of ordering. Would definitely order from this site again.

Company replied

Rated 5 out of 5 stars

I have always found this companie"s jewelerry very good quality and excellent value. Many of the items look like very expensive jewellery. The delivery is prompt and everything is excellent.

Company replied

Rated 5 out of 5 stars

Great customer service. I needed to return my original purchase. Followed the return process & received an extremely quick response & exchange in time for Christmas. No quibble or queries, would defin... See more

Company replied


Company details

  1. Jewelry Store
  2. Gift Shop
  3. Jewelry Designer

Written by the company

Redefining costume jewellery since 1989, Buckley London is a British heritage brand, synonymous with craftmanship and timeless design. Where classic style meets modern elegance and with over 30 years of expertise in the trade, Buckley London is today the leading, go-to brand for affordable costume jewellery. Whether you’re searching for the perfect gift, attending a special event, or you’d simply like to elevate your everyday wardrobe, Buckley London offers something for everyone, whatever the occasion.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(153)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great thanks

Great thanks

13 October 2025
Buckley London logo

Reply from Buckley London

Hi Tracey. Thank you so much for your review. We are glad you like your jewellery and hope you enjoy wearing it.

Rated 5 out of 5 stars

As advertised

As advertised. Came quickly. 👍

20 October 2025
Buckley London logo

Reply from Buckley London

Hi Ghulam. Thank you for your review. We really appreciate you taking the time to write it and are glad you like the jewellery.

Rated 5 out of 5 stars

Good customer service

Good customer service, prompt delivery and delighted with purchases. Thank you

26 August 2025
Buckley London logo

Reply from Buckley London

Thank you so much for taking the time to leave a review. We hope you enjoy wearing your jewellery

Rated 5 out of 5 stars

My girlfriend really loves your brand

My girlfriend really loves your brand. When she traveled to England, she bought some items from Buckley London. She wished she had bought more, but thought it wouldn’t be possible unless she visited England again. Luckily, I found out that you also have an online shop. Please keep running your business—we truly appreciate it!

11 August 2025
Buckley London logo

Reply from Buckley London

Thank you so much for your lovely review. We are so glad your girlfriend loves our jewellery and appreciate your custom.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Well packaged and a beautiful item.

30 June 2025
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Reply from Buckley London

Hi Cathy. Thank you for your review. We hope you enjoy wearing your jewellery.

Rated 5 out of 5 stars

Lovely looking earrings

Lovely looking earrings
Thicker than I thought.

3 July 2025
Buckley London logo

Reply from Buckley London

Hi Marie. We are so glad you like your earrings and so grateful you took the time to leave a review.

Rated 5 out of 5 stars

Amazing quality jewellery

Amazing quality jewellery! Bought so many pieces from them. Can’t wait to share with family & friends. Thank you!

18 June 2025
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Reply from Buckley London

Hi Sana. Thank you. Your lovely review means the world to us.

Rated 5 out of 5 stars

Excellent

Excellent service. Fast delivery. Very pleased with my jewellery purchase. Gift box the jewellery arrived in was really good. The item was a treat for myself but the jewellery and presentation would have made a lovely gift to have given to anyone.

9 June 2025
Buckley London logo

Reply from Buckley London

Hi Jane, Thank you so much for your wonderful review! We are so pleased that you are once again pleased with your purchase. Love, Buckley London x

Rated 5 out of 5 stars

very nice product

very nice product, i am really happy with the experience

27 May 2025
Buckley London logo

Reply from Buckley London

Hi Yasmeen,

Thanks for taking the time to write a review. We hope you'll shop with us again soon!

Thanks
Buckley London x

Rated 5 out of 5 stars

Fabulous!

They have the best customer service of any business I’ve ever dealt with. And their products are beautiful!

9 May 2025
Buckley London logo

Reply from Buckley London

Hi Jayne,

Thanks for taking the time to write a review. We are so glad you love our products and hope you'll shop with us again soon!

Thanks
Buckley London x

Rated 5 out of 5 stars

Good end2end process

Easy order process. Delivered as promised. Nice jewellery, nicely packaged and fair spend limiy to get free delivery

20 May 2025
Buckley London logo

Reply from Buckley London

Hi Christine,

Thanks for taking the time to write a review. We hope you'll shop with us again soon!

Thanks
Buckley London x

Rated 5 out of 5 stars

Very happy customers

My wife brought some of your items on a recent cruise & wanted to buy the bracelet to complete the set. Your website was very easy to find & navigate & we found the item & ordered it. Communications about the order & delivery was first class & it arrived very quickly & excellent condition - very happy customers. Will certainly order from you again.

12 May 2025
Buckley London logo

Reply from Buckley London

Hi Keith,

Thanks for taking the time to write a review. We are so glad that your wife is happy with our products!

Thanks
Buckley London x

Rated 5 out of 5 stars

Trio of stars necklace

It was easy to order from the website. Kept informed and delivered in a timely manner.
The star’s necklace is exactly like its image and is stunning.

6 May 2025
Buckley London logo

Reply from Buckley London

Hi Sarah,

Thanks for taking the time to write a review. We hope you'll shop with us again soon!

Thanks
Buckley London x

Rated 5 out of 5 stars

The Buckley jewellery range is …

The Buckley jewellery range is stylish and has something for everyone.The items were both nicely and sustainably packaged.I will be purchasing more items to add to my collection for sure.

6 May 2025
Buckley London logo

Reply from Buckley London

Hi Maureen.

Thanks for taking the time to write a review. We are so happy that you love our products!

Thanks
Buckley London x

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