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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting issues with billing and unexpected charges. Customers frequently encountered difficulties with subscription enrollment and notification, and found the pricing to be unexpectedly high. Reviewers also expressed frustration with the website, noting a lack of transparency regarding subscription terms. Some people had concerns about the service, describing difficulties with cancellation and ongoing charges.

What people talk about most

Payment

Consumers express significant dissatisfaction with payment practices, frequently reporting unexpected... See more

Subscription

Customers had negative experiences with subscription. Many reviewers report being unknowingly enrolled in... See more

Price

People report negative experiences with price, consistently expressing frustration with unexpected charges.... See more

Website

Clients share negative opinions on the website, citing issues such as hidden charges and misleading... See more

Service

Reviewers mention negative feedback about the service. Many consumers report being charged for recurring... See more

Based on these reviews

Rated 1 out of 5 stars

Disgusting sucker-trawling scam company. They con you into a ludicrously overpriced monthly subscription and then siphon money from your bank account. There are hundreds of victims' reviews on Trustpi... See more

Company replied

Rated 1 out of 5 stars

Like many other reviews, I paid $1 to download an AI enhanced image then two weeks later was billed $35. On their website it says to cancel, log into the account that you created when you signed up. H... See more

Company replied

Rated 1 out of 5 stars

I paid £1 for a one-time image enhancement. At no point was I told this would start a subscription. Days later, £29 was taken from my account without consent. No email confirmation. No onbo... See more

Company replied

Rated 1 out of 5 stars

Scam. Be careful. Paid £1 to download an SVG conversion of a PNG. One off. Did not sign up to or consent to any subscription. No warning or emails of any subscription. Just been charged £29 for... See more

Company replied


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

682 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is using underhand ways to…

This company is using underhand ways to trick you into a subscription. You think you are paying £1 to enhance a picture, when in fact hidden in the conditions is an agreement to sign a monthly subscription for £29. You cancel the subscription, but they keep the money! Beware all users, this company is dishonest in the way they conduct their affairs.

30 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Nigel,

Thank you for your feedback. We're sorry to hear that you feel this way about our service.

The subscription terms are presented and accepted during the checkout process. If you have questions about your cancellation or charges, please contact us directly at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

scammers they charged me for 1$ then I…

scammers they charged me for 1$ then I got charged 55$ cad later like if I subscribed for their services

27 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Eric,

Thank you for your feedback. We're sorry to hear about your experience.

The subscription terms are disclosed during the checkout process. If you would like us to review your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Unwanted subscription

Automatic charge for a subscription not applied for

1 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Robert,

Thank you for your detailed feedback and for sharing your update. We're glad to hear your bank was able to assist you.

The subscription terms are presented and accepted during checkout. For any further account inquiries, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Scam

Scam . Charging monthly subscription without sign up

27 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Dave,

Thank you for your feedback. We're sorry to hear about your concerns.

The subscription terms are disclosed during the checkout process. For assistance with your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Complete Scam

As everyone else says, complete scam. I purchased a single photo for £1. A week later I had a £29 charge and had no idea what it was for. Thinking I must have missed something I searched my emails and there was NO email about signing up for a subscription and definitely no reminder email that I would be charged. Should be illegal. I now have to contact my bank and hope they stop the payment.

EDIT based on bubbi’s reply - to be clear, BEFORE posting the review, I already had immediately emailed their customer service requesting a refund, which they denied. Don’t be fooled by their reply attempting to appear reasonable, and attempting to make me look like I did not give them a chance to rectify the situation before posting a bad review.

19 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Laura,

Thank you for your review. We're sorry to hear about your experience.

The trial and subscription terms are disclosed during the checkout process. If you would like us to review your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Do not use this app ever!!

Do not use this app ever! You might think you’re making a one time purchase but you’re actually signing up for a subscription! I got charged $35 and only found out after my bank contacted me!!

26 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Marleen,

Thank you for your feedback. We're sorry to hear about your experience.

The trial and subscription terms are disclosed during the checkout process. If you have questions about your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Steer clear!

Steer clear!! Total scammers, charged me £1 to remove a watermark from a picture online which I was happy to pay, then they tried to take £30 recurring payments, fortunately my bank declined the request from these thieves.

19 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Bill,

Thank you for your feedback. We're sorry to hear about your concerns.

The subscription terms are disclosed during the checkout process. We're glad your bank declined the additional charge. For any further questions, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

£1 Trial? More like £1 SCAM.

A hidden £29 per month charge is stated when purchasing a £1 Trial, which turns out, isn’t a trial - you’re just signing up to the app. The £29 is still then charged even if you cancel the subscription - I’m now forced to contact my bank and Citizens Advice to get the money back. Awful.

24 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Luke,

Thank you for your feedback. We're sorry to hear about your experience.

The subscription terms, including the trial period, are disclosed during checkout. If you need assistance with your cancellation or refund, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Do Not Use

Another one who was tricked into the £1 trial which then signs up for a £30 a month subscription. Shocking service and unwilling to compromise on a refund.

7 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi John,

Thank you for your feedback. We're sorry to hear about your experience.

The trial and subscription terms are disclosed during the checkout process. If you would like us to review your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Absolute disgrace, Charged without accepting

Absolute disgrace, no mention of subscription, probably in tiny small print. I paid 1 euro for a photo, and you took my card and signed me up for a month. Only noticed when I checked my account. Complete scam business

28 August 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Charlie,

Thank you for your feedback. We're sorry to hear about your concerns.

The subscription terms are clearly presented during the checkout process. For assistance with your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

This has to be illegal

This has to be illegal - hidden $59 monthly fee when you think you're buying a $1 file! Absolutely disgraceful and very dishonest business practice. The image I downloaded however looks amazing - althought I thought I was paying $1, ended up costing me $60 through the sneaky 'subscription' I was tricked into. Imagine running a business that only makes money by deceiving people... Just charge fairer prices per image and I'd be happy to use the service. Now everyone who uses your app feels ripped off!! Great business plan 👍

8 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Amy,

Thank you for your feedback. We're glad to hear you were happy with the image result, though we're sorry to hear about your concerns regarding the subscription.

The trial and subscription terms are disclosed during the checkout process. If you have questions about your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

SCAMMED

SCAMMED. I paid $1 to resize an image to 300 dpi. It didn't even do it. Seven days later $55 was taken from my account.

17 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Teresa,

Thank you for your feedback. We're sorry to hear about your experience.

The subscription terms are disclosed during the checkout process. If you need assistance with your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 5 out of 5 stars

Experience was great, but expect a monthly payment plan

Experience was great, I had my image enhanced. I paid the £1.00. Then I get a notification that £29.00 was attempted. Then today on 18/09/2025 - they took off £14.50. I have now cancelled the account. I was happy to pay the £1.00 for the image rendering done, but not happy to continue paying after the task was done.

18 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Chrisanthi,

Thank you for your honest feedback. We're glad to hear you were happy with the image enhancement result.

The subscription terms, including the trial period and auto-renewal, are disclosed during checkout. We're sorry to hear you were not satisfied with the ongoing charges. If you need further assistance, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Do Not Use. Deceptive Practices

Very deceptive practices. Advertises image conversions for $1 but hides the fact that this is just for a trail and you'll be auto enrolled/billed into their monthly service that they'll try to refuse to refund you. I didn't create an account but when you pay for your initial purchase they email you some generic user agreement that says your account has been auto created and provides you a password of their choosing.

17 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Brandon,

Thank you for your feedback. We're sorry to hear about your concerns.

The subscription terms are presented during the checkout process. For assistance with your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

scam company.

scam company.

charge £1 then 7 days later charge £29 for the same single photo

16 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Gerry,

Thank you for your feedback. We're sorry to hear about your experience.

The trial and subscription terms are disclosed during the checkout process. For help with your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Bloody bullshit app ever

Bloody bullshit app ever. I used it once for editing and paid $1. After that they used my bank account for an authorised transaction of $59. Bloody who did the subscription with you? Why ? What is this behaviour? The biggest scam. Send my refund back

17 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Nayyab,

Thank you for your feedback. We're sorry to hear about your frustration.

The subscription terms are disclosed during the checkout process. For assistance with your account or refund inquiry, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Recurring Charges After $1 Trial. Bank Flagged Activity

On September 13, 2025, I paid $1 for a trial. I did not receive the service I expected. Shortly after, recurring charges began appearing on my account.

My bank flagged the transactions as suspicious. As a result, I had to cancel and replace my debit cards twice.

According to the company’s published Terms, subscriptions automatically renew unless canceled at least 24 hours before the end of the period, and a payment retry mechanism may attempt additional charges if a renewal fails. Regardless, the billing activity on my account did not align with what I believed I agreed to at checkout.

I disputed the charges with my bank and filed a complaint with the Better Business Bureau.

After posting my original review, the company flagged it as “defamatory,” and it was temporarily hidden pending review. I am reposting with strictly documented facts.

Based on my experience, I would not recommend using this service.

14 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Sarah,

Thank you for your feedback. We're sorry to hear about your concerns.

The subscription terms are disclosed during the checkout process. For any account-specific inquiries, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

SCAM-Unauthorized charges

I paid $1, never got the service, and was hit with recurring charges. The bank flagged it as fraud and had to get new debit cards twice. Avoid this site.

13 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Sarah,

Thank you for sharing your additional feedback. We're sorry to hear about your ongoing concerns.

The subscription terms are presented during the checkout process. For assistance with your account, please contact us directly at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Avoid this scam at all costs!

Only giving this 1 star because zero is not an option.
You are led to believe that you are paying a small one time fee to convert a single image but they charge you a much larger amount for a monthly recurring subscription fee 7 days later. No email or any other form of contact to confirm that you have agreed to be billed for a monthly subscription.

6 September 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Nigel,

Thank you for your feedback. We're sorry to hear about your experience.

The trial and subscription terms are disclosed during the checkout process. For assistance with your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

scammed me in name of 1 dollar offer

scammed me in name of 1 dollar offer, charged me 59 $

28 August 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi ismael,

Thank you for your feedback. We're sorry to hear about your concerns.

The subscription terms are disclosed during the checkout process. If you need help with your account, please contact us at contact@bubbi.app.

The Bubbi Team

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