Seriously, look no further than Bua. Very professional, transparent & very fast moving. Their customer service is brilliant especially Michael on the email & WhatsApp. I had a bit of a complicated... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bua Health has a very professional system which makes me feel that my personal circumstances are taken into account. In addition, any and all questions are answered thoroughly and professionals are a... See more
Company replied
I contacted Bua health after doing my research on reputable Irish business helping people with heath issues. The doctors and support staff are extremely responsive and approachable . They are prom... See more
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Excellent service, always very quick to respond, have multiple ways to contact and find answers such as their portal, website and WhatsApp.. Very pleased with overall support and help I’m rece... See more
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Company details
About Bua Health
Written by the company
At Bua Health, we believe weight management should be treated with clinical seriousness and compassion. Our mission is to change the conversation around weight health in Ireland, moving away from outdated "willpower" narratives towards science-backed, sustainable solutions.
Weight loss isn't a short-term fix. Traditional dieting fails because it doesn't account for complex biological factors. That's why our Bua Health weight loss programme combines medically-led treatments with lifestyle and dietary support. We don't just provide a prescription - we surround you with 100% Irish-registered doctors, CORU-registered dietitians, and behaviour specialists.
As an Irish-owned service, we understand your community's specific needs. We've removed barriers of stigma and complex navigation, offering a secure, discreet clinical path to better health. Start your eligibility assessment today with our online checker.
Bua Risk-Free Guarantee
We're here to support you, no matter what.
Full refund if you're not eligible or choose not to proceed after your medical review. BuaHealth only succeeds when you do.
Contact info
Dublin, Ireland
- support@buahealth.ie
- buahealth.ie
4.9
Excellent
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bua Health
Hi Sarah,
Thanks so much for taking the time to review Bua's weight loss programme. It's great to hear you've had such a good experience with our GP partners and customer support team, and that the app has been helpful too.
We look forward to continuing on your journey with you :)
Thanks again,
Bua Team
Reply from Bua Health
Hi Robson,
Thanks so much for the great review of Bua's team! We're here to help if you need any support at all :)
Reply from Bua Health
Hi Aimee, thanks a million for the 5-star review! We're delighted to hear you've found the service so helpful. It’s great to have you on the programme and we really appreciate you taking the time to recommend us to others.
The Bua Team
Reply from Bua Health
Hi Shirley, thank you so much for the lovely review! We’re delighted to hear that you’re happy with the service and our follow-up care. It’s a pleasure to have you on the programme.
We look forward to continuing with you on your journey :)
The Bua Team
It's been a great experience
It's been a great experience. The communication is great at every step, and you are never left wondering what is happening next. Also, being able to chat to a real person with knowledge of the Irish medical system is great, having the dietitian support is important too, and finally, having a choice between online or local pharmacies really helps.
5 May 2026
Reply from Bua Health
Hi There,
Thanks a million for the feedback. We’re delighted to hear you’ve had such a great experience with Bua's communication and our dietitian support. Providing access to experts who really understand the weight loss in the Irish medical system context, and giving you flexibility of choice are 2 of the most important benefits about being with Bua. It’s brilliant to have you on the programme.
Thanks again,
The Bua Team
Reply from Bua Health
Hi Emer,
Thanks for your review - we look forward to continuing to support you :)
The Bua Team
Excellent service
Excellent service, always very quick to respond, have multiple ways to contact and find answers such as their portal, website and WhatsApp..
Very pleased with overall support and help I’m receiving and so glad I started this journey with Bua - all very easy and a pleasure to deal with.
Thank you!
4 May 2026
Unprompted review
Reply from Bua Health
Hi Nicola,
Thanks so much for your review of Bua Health's weight management programme, we really appreciate it.
We're building the entire Bua offering to make managing your approved medical treatment plan straightforward and accessible for patients, so it's great to know you've benefited from the portal!!
We'll pass on your positive feedback to the support team and our medical partners.
We look forward to continuing with you on your journey <3
The Bua Team
Excellent service
Seriously, look no further than Bua. Very professional, transparent & very fast moving.
Their customer service is brilliant especially Michael on the email & WhatsApp. I had a bit of a complicated IT issue today, and he handled it like an absolute pro. Fast, friendly, and went the extra mile. If the management is reading this: give this man a raise! The world needs more Michaels. 10/10 service!
29 April 2026
Unprompted review
Reply from Bua Health
Hi Lisa, thanks so much for the feedback!
Michael is a fantastic asset to the team, and we’re delighted he could sort your IT issue for you so you could stay focused on your journey. As for the raise, we’ve heard you loud and clear!
We pride ourselves on offering a weight loss programme for Irish patients that is fast, professional, and entirely transparent, so we're glad you've had such a good experience.
It’s brilliant to have you on the programme, Lisa, and thanks again for your feedback.
Best regards,
The Bua Team
I contacted Bua health after doing research on medical help.
I contacted Bua health after doing my research on reputable Irish business helping people with heath issues.
The doctors and support staff are extremely responsive and approachable . They are prompt informed and reliable. Any questions are answered asap.
Very impressed with the level of service .
Ann English
14 April 2026
Unprompted review
Reply from Bua Health
Hi Ann, thank you so much for taking the time to share your experience. It’s lovely to hear that your research led you to us :)
We take great pride in ensuring that our weight loss programme is backed by a clinical team that is both prompt and approachable. We know that when you're starting a journey like this, having reliable, informed access to doctors and support staff makes all the difference, and we'll share your feedback with the teams!
We’re delighted to have you on the programme and look forward to continuing to support you on your journey.
Thanks for choosing Bua Health,
The Bua Team
Reliable & Responsive
I had a very positive experience with Bua Health. I found them very reliable and trustworthy. The team were very responsive to queries and provided fantastic guidance and support.
27 April 2026
Unprompted review
Reply from Bua Health
Thank you for reviewing Bua Health's weight loss programme - we're glad you've had such a positive experience, and we look forward to continuing to support you on your journey!
Reply from Bua Health
Thank you Mary for reviewing our Bua's weight loss programme.
We're here to support should you need any further assistance, and we look forward to continuing your journey with you.
Thanks,
The Bua Team
So far, so good!
Excellent communication and easy online user experience. Looking forward to speaking with the GP and receiving my medicine!
24 April 2026
Unprompted review
Reply from Bua Health
Hi Hannah, Michael from Bua here - thanks so much for taking the time to provide your review!
We're glad you found everything so straightforward, and we'll pass on your feedback to both the support team & GP team!
We look forward to continuing to support you in your journey.
The Bua Team
Very easy to use.
Very easy to use.
Friendly and professional team, with great customer service.
22 April 2026
Unprompted review
Reply from Bua Health
Hi Susan,
Thanks so much for taking the time to review our services, we really appreciate it.
We look forward to continuing to support you.
The Bua Team
Easy and professional access when life…
Easy and professional access when life is busy. Its working slowly and they check up consistently on you. Well done Bua.
22 April 2026
Unprompted review
Reply from Bua Health
Hi Pamela, thanks for taking the time to review our service, and it’s great to hear the programme is fitting so well into your busy schedule. We’re big believers that steady, consistent progress is the best way to approach a medical weight loss journey, so it’s brilliant to see that’s working for you.
Our team places a huge emphasis on those regular clinical check-ins to make sure you're feeling supported and that everything is moving in the right direction.
The Bua Team
A great service
I have been using bua healthcare since February 2026 for my weight loss management treatment… i have no complaints at all with this service, everything has been so straight forward… the support team reply almost immediately to any queries and the monthly check in is seamless… i do not envisage changing provider any time soon
21 April 2026
Unprompted review
Reply from Bua Health
Hi Aoife, it’s brilliant to hear that you’ve had such a positive experience since joining us in February <3
At Bua health, we really prioritise making the monthly clinical check-in as seamless as possible, so it'a good to know this has been a highlight in your experience. It’s also great to hear that the support team has been so responsive - we'll pass on your feedback to them :)
We’re delighted to have you on the programme and look forward to seeing your continued progress!
Best regards,
The Bua Team
Very good service
Very good service. Smooth journey from first application, to GP assessment, to treatment. A thorough, fast and responsive team and service. Would highly recommend.
21 April 2026
Unprompted review
Reply from Bua Health
Hi Catherine,
Michael from Bua here - we’re delighted the process felt so seamless for you. We put a lot of effort into ensuring the GP assessment happens without any unnecessary delays, so we'll pass on your fantastic feedback to the clinical partners! It’s brilliant to have you on board with us on the programme.
Best regards,
The Bua Team
Very good services
20 April 2026
Unprompted review
Reply from Bua Health
Hi Mariana,
Thank you for taking the time to provide your review - we're glad you have had such a positive experience, and we look forward to continuing to support you!
The Bua Team
Very straightforward and quick to help…
Very straightforward and quick to help with any questions or concerns
20 April 2026
Unprompted review
Reply from Bua Health
Hi Rachel, thanks for taking the time to provide your feedback, we've just passed it on to the support team and we’re delighted to hear that you’ve found everything so straightforward.
If you ever have any more concerns, you'll just need to drop us a line - we're always here to help.
The Bua Team
Exceptional experience with the Bua Health Team
Seemless experience & queries are answered and rectified so quickly! Fantastic communication & feel really happy to be supported by this wonderful team. I would highly recommend.
16 April 2026
Unprompted review
Reply from Bua Health
Hi Serena, thank you so much for the kind words! We’re thrilled to hear you've had such a seamless experience with us.
Our goal is always to provide fast, GP-led clinical support so you feel completely confident throughout your weight loss journey. Thanks again for the recommendation!
The Bua Team
Highly recommended
Highly recommended, very helpful and efficient . Great communication.
17 April 2026
Unprompted review
Reply from Bua Health
Hi Melissa, thanks a million for the recommendation!
It’s great to have you on the programme, and if you ever need anything at all, you'll just need to reach out to us.
Best regards,
The Bua Team
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