Seriously, look no further than Bua. Very professional, transparent & very fast moving. Their customer service is brilliant especially Michael on the email & WhatsApp. I had a bit of a complicated... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bua Health has a very professional system which makes me feel that my personal circumstances are taken into account. In addition, any and all questions are answered thoroughly and professionals are a... See more
Company replied
I contacted Bua health after doing my research on reputable Irish business helping people with heath issues. The doctors and support staff are extremely responsive and approachable . They are prom... See more
Company replied
Excellent service, always very quick to respond, have multiple ways to contact and find answers such as their portal, website and WhatsApp.. Very pleased with overall support and help I’m rece... See more
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Company details
About Bua Health
Written by the company
At Bua Health, we believe weight management should be treated with clinical seriousness and compassion. Our mission is to change the conversation around weight health in Ireland, moving away from outdated "willpower" narratives towards science-backed, sustainable solutions.
Weight loss isn't a short-term fix. Traditional dieting fails because it doesn't account for complex biological factors. That's why our Bua Health weight loss programme combines medically-led treatments with lifestyle and dietary support. We don't just provide a prescription - we surround you with 100% Irish-registered doctors, CORU-registered dietitians, and behaviour specialists.
As an Irish-owned service, we understand your community's specific needs. We've removed barriers of stigma and complex navigation, offering a secure, discreet clinical path to better health. Start your eligibility assessment today with our online checker.
Bua Risk-Free Guarantee
We're here to support you, no matter what.
Full refund if you're not eligible or choose not to proceed after your medical review. BuaHealth only succeeds when you do.
Contact info
Dublin, Ireland
- support@buahealth.ie
- buahealth.ie
4.9
Excellent
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Responsive and thorough ..great…
Responsive and thorough ..great experience
7 June 2026
Unprompted review
Reply from Bua Health
Thanks so much for your continued great feedback :)
As always, if you ever need anything as you continue with us, our clinical and support teams are right here whenever you want them.
I cannot speak highly enough of Bua…
I cannot speak highly enough of Bua Health. They were professional ,helpful and friendly .
Their customer service and Doctors were exceptional.
Any query was replied to immediately.
Michael was so helpful and understanding nothing was too much trouble.
I can definitely recommend Bua Health.
6 June 2026
Unprompted review
Reply from Bua Health
Reviews this kind don't go unnoticed, we really appreciate it <3 So genuine thanks for taking the time.
We've passed on your feedback to our doctor team and support staff - we pride ourselves on combining our great team with the best technology to delivery exceptional outcomes for patients, so it's SO good to hear you've experienced this :D
Thanks again,
The Bua Team
Reply from Bua Health
Glad the service has been quick and the communication clear, that's the standard we hold ourselves to! Wishing you the best as you continue with us - as always, the medical & support team is on hand to support whenever you need.
Thanks again,
The Bua Team
Very responsive
Very responsive, no judgement, evening appointment's are available which are very handy for working hours. Great advice also. Thank you
29 May 2026
Unprompted review
Reply from Bua Health
Evening appointments came in directly from patient feedback like yours, so it's good to know they're working for people fitting Bua around a working day. Glad the rest of the experience has matched up too, and we can't wait to continue supporting you in achieving your health goals.
Thanks again,
The Bua Team
Fantastic service
Fantastic service, very accessible and easy to deal with. Excellent customer service.
1 June 2026
Reply from Bua Health
Hi There,
We love this review <3 Accessibility is something we put real effort into, healthcare can feel like a maze, and we wanted Bua to be the opposite of that.
Whenever you need a hand with the next step, our dieticians, clinical partners and support team are all just a message away.
Thanks again,
The Bua Team
Great Service
Would definitely recommend Bua Health as they are very professional to deal with, Michael is so helpful on WhatsApp gets straight back to sort any issues,
Waiting time is very fast. Great customer service.
1 June 2026
Unprompted review
Reply from Bua Health
Hi there,
It's SO great to hear our team has been quick to sort any issues that have come up, that's exactly the kind of responsive support we want every Bua patient to feel they can rely on!
As you continue on your journey, our clinical partners, dieticians and support teams are all on hand to help you reach your goals, so do lean on them whenever you need.
Thanks again,
The Bua Team
Bua Health amazing service
Bua Health amazing service, response time is amazing if you have a question fabulous customer service I would highly recommend Bua Health.
28 May 2026
Unprompted review
Reply from Bua Health
Hi There,
Thank you for the recommendation, it's the best feedback we could ask for :)
We look forward to continuing to support you on your journey, and remember our clinical partners, dieticians and support teams are all on hand whenever you need us to help you reach your goals.
Thanks again,
The Bua Team
Fantastic service a d very helpful…
Fantastic service a d very helpful customer service
29 May 2026
Unprompted review
Reply from Bua Health
Hi there!
Really appreciate you taking the time to leave a review - it's so it's lovely to hear the team made a difference for you in your experience with Bua!
Thanks again,
The Bua Team
From the moment I contacted Bua Health
From the moment I contacted Bua Health, they were so helpful and kept in touch through out.
From offering a wats app number and email to contact them. Any time I have contacted them for support, they have replied very quickly.
Highly recommend
1 April 2026
Unprompted review
Reply from Bua Health
Hi There,
This is the highest compliment we can ask for - thank you! Staying easy to reach throughout your journey, not just at sign-up, is something we put a lot of thought into at Bua, and we're really glad that having these touchpoints have made the difference for you.
Thanks again,
The Bua Team
I found bua health fantastic to deal…
I found bua health fantastic to deal with. There was a little delay with the prescription but it was from the pharmacy side as opposed to buas side. Michael has been fantastic helping me through all the way. Also the gp was so lovely and helpful. Would highly recommend
25 May 2026
Unprompted review
Reply from Bua Health
Hi there Ollie,
Thank you for taking the time to leave a review. We're really glad the team and our GP were able to support you throughout, and we appreciate your patience with the pharmacy-side delay on your prescription.
We're looking forward to continuing on your journey with you,
Thanks again,
The Bua Team
Well I giving 5 stars
Well I giving 5 stars, even though I haven't received my prescription.
The customer care is second to none. Swift responses and all.
25 May 2026
Unprompted review
Reply from Bua Health
Thanks for the great review Teri and we're delighted to hear you've had such a good interaction with Bua's product and our customer service so far!
We'll be sure to complete your monthly plan ASAP to help keep you on track.
As always, we're here to support!
The Bua Team
Very happy with my consultation both…
Very happy with my consultation both online and through the phone very easy process would recommend bua health
21 May 2026
Unprompted review
Reply from Bua Health
Hi there,
Ol from the Bua Team here - we're so happy to hear you had such a good overall experience, and we'll be sure to feed this back to the clinical & support teams - keeping the whole process easy, whilst making sure you have access to the right care when you need it, is exactly what we're going for at BuaHealth.
The recommendation is hugely appreciated, and we're delighted to have you with Bua!
Thanks again,
The Bua Team
Fantastic
Absolutely fantastic very well managed appointment phone calls on time very nice doctor I dealt with and I would highly recommend the service
17 May 2026
Unprompted review
Reply from Bua Health
Hi there Olivia,
Glad your first appointment with the doctor went so well, and we really appreciate the recommendation for Bua's service!
We're on hand to support you when you need us.
Thanks again,
The Bua Team
The customer service was
The customer service was, above & beyond, I dealt with a person, called Michael.
He went out of his way to accommodate what I was looking for.
Reply, to emails, we're, intant
13 May 2026
Unprompted review
Reply from Bua Health
Hey Lucy,
"above and beyond" is honestly the nicest thing we could read on a Thursday morning - thank you. Our support team takes real pride in solving patient problems quickly, and our clinical team is right behind them, so it's brilliant to hear that came through for you. We'll make sure the whole crew sees this.
Thanks again,
The Bua Team
Bua staff have been extremely…
Bua staff have been extremely supportive and accommodating throughout my journey. The customer service is second to none, Michael is incredibly helpful and efficient, I am very happy with the service.
13 May 2026
Unprompted review
Reply from Bua Health
Hi there,
We love this review <3
Supporting people the whole way through their journey, not just at the start, is the part of Bua's doctor-led weight loss service we care about most, so hearing that our clinical and support teams have been there for you means a lot.
Thanks again,
The Bua Team
Great service
Great service. Very quick reply to any questions I asked, even changed my perception without any problems within 24 hours. Highly recommend Bua Health
12 May 2026
Unprompted review
Reply from Bua Health
Hi there,
Lovely to read this! Quick replies and flexibility in managing your treatment are exactly what our doctor-led weight loss service is built around - the recommendation means a lot, and we'll pass on your feedback to the wider team.
Thanks again,
The Bua Team
Exceptional service
I was recommended by someone to do my business with Bua and I'm very happy I listened. What can I say they are so helpful.
The person I've been dealing with is very polite and talked me through everything
Very professional
I'm happy to now be with Bua
11 May 2026
Unprompted review
Reply from Bua Health
Hi there,
Thanks so much for the fantastic review. Word of mouth means the world to us, so it's brilliant to hear you're happy you made the switch. Welcome to Bua - we're looking forward to supporting you every step of the way.
Thanks again,
The Bua Team
Excellent service
Excellent service, support is always quick to answer concerns and questions.
8 May 2026
Unprompted review
Reply from Bua Health
Hi Caoimhe,
We've passed on your feedback to the support & clinical teams, they'll really appreciate the positive review!
Thanks again,
The Bua Team
Very straight forward service couldint…
Very straight forward service couldint ask for better.
2 May 2026
Reply from Bua Health
Hi Sarah,
We're glad we've managed to provide such a great service for you! We're here to support in any way you need.
The Bua Team
Reply from Bua Health
Thank you for the kind review of Bua Health's service! We're here to support on any future needs you have, and we look forward to continuing on your journey with you :D
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