Finally the LY Hoodie arrived at my door step few days ago! Exactly 30 days, its a long wait but it's worth it. I love the hoodie so much, love material - it's light and very comfy 💜💜💜💜💜 I love h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I loved the products I ordered but the packaging could be improved on, especially if sending internationally. My ARMY box was a bit dented even though it was in between the hoodie which was in a plast... See more
I ordered from them on November 23. I received a confirmation and a second email with tracking information. The tracking links do not work. The website has also disappeared. Their instagram also di... See more
I ordered twice on this website now and i am very happy woth the service and the peoducts. Everything is great quality and customer support is quick and tries their best to help. My second order had... See more
Company details
Information provided by various external sources
BTS MANIA SHOP #1 BTS Merchandise Online Shop Offers a Variety of the BTS Clothings, Accessories and Other Merchandise Including BTS ARMY BOMB, ARMY BOX, BTS BT21 Merch, Bangtan Fashion, Shoes, Bags and More. We Also Offer the Best BTS Merch Products S...
Contact info
United States
- support@btsmania.com
- btsmaniashop.com
False stuff
False stuff! When i ask for a manual they answer they can't because it's unofficial!! Don'' buy there, because it's not cheap eather.
Good but for the Shipping...
The shipping took a lot longer than was stated, but the product itself was really good and still is.
beautifull
the pillow is very cute and very comfortable, I gave it to my cousin and I love it
👍🏾 It’s great.
Long Wait but Worth It!!
Finally the LY Hoodie arrived at my door step few days ago! Exactly 30 days, its a long wait but it's worth it. I love the hoodie so much, love material - it's light and very comfy 💜💜💜💜💜 I love how they immediately responded to my emails when asking about the shipping status 😊 I'm gonna get another hoodie soon from BTS Mania Shop. Thanks BTS Mania Shop!!
Tshirt is the great quality and…
Tshirt is the great quality and delivery was pretty fast all in all I’m very satisfied. It’s not really oversized as I thought but it’s ok it’s still looking and feeling great
I love it !!🥰
BTS V hoodie
The hoodie i was buy had delivered in time. It is beautiful and the gift i get (chimmy pen) is cool too. Thank you for delivering.
I really was impressed with the quality…
I really was impressed with the quality it was a great gift for my sister !!! Took a little long to get here tho .....
Great Experience
This was my first time purchasing from BTS Mania. I was very happy with my purchases as I purchased the BE concept book as well as MAP OF THE SOUL 7 SPECIAL GIFT (FOR ARMY)
The BE Concept book had lots of fun facts, and the photos are great! It's nice and compact so I keep it near my desk and it takes up very little space. I look at it often!
Everything was packaged well, and when I saw my order was being divided into two shipments and there was a problem with one of the shipping tracking numbers - I emailed customer service and it was fixed immediately. I was VERY happy with the customer service I received.
My only sadness - I was supposed to get a BTS face mask which did not arrive. I expect they ran out of the promotional option before my order was shipped.
Everything else was wonderful and I will order from here again.
The hoodie was amazing quality
The hoodie was amazing quality. We were really happy with the purchase and it arrived in good time too. One very happy birthday girl.
I made a mistake at the order
I made a mistake at the order. I contacted them and they answered really quickly and change the product as requested. I'm very happy about it.
I don’t like BTS at all.
Terrible
Terrible. I've been waiting for my order for almost 2 months now. I've tried to cancel the order 2 times to. And they refuse to get back to me. I ordered this back on January 16th I believe. And it said the delivery date was supposed to be on February 6th. The Chinese new year delayed it I know that. But my package has been stuck on "order ready" for 2 months and it doesn't show where the package is on the tracking map. Not only that but it's sending me the wrong size, I know I chose XXXL I checked it 4 times before ordering it and it says it's sending me an XL, to small. I used my birthday money on this. It was 60$ CAD. Idk. I'm just very upset with this. I just wanted to buy a BTS sweater because I don't have any merch for them. I was so excited. Like very excited... I don't know if this site is a scam or not... Idk... This is just my experience. I hope no one else is in this situation. It sucks.
Service 5 out of 5 stars
it's such an easy side to buy on and the service is in top 5 out of 5 stars
I really love the item i got and it…
I really love the item i got and it came sooner than i excpected!
Very good looking to buy more items
They are great!
BTS fan auntie
This is my second time to order a sweater for my niece. So impressed with first order, I ordered again and it was great quality nicely packaged and a little gift with it, as good as first time . Delighted will have no problem ordering again and again from this website .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








