BTN Music UK | Guitar Parts Reviews 

430
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is exceptionally fast, efficient, and well organized. People are very happy with the quality of the items they purchased, noting they always arrive safely and in pristine condition. Consumers also appreciate how very easy it is to navigate the website to quickly find what they need. Buyers find the prices very reasonable and consistently describe the overall service as exceptionally helpful, friendly, and reliable. Many people state they will definitely use this business again for all their future musical parts and accessories.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting exceptionally quick postage and prompt... See more

Product

Reviewers express great satisfaction with the product quality, highlighting durable items and perfect... See more

Service

Customers consistently note positive experiences with service, highlighting great quality and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt quick delivery. The bass bridge is top notch. Build quality, custom setting options , change in sustain and for me , the tonal changes have been quite noticeable once the setup is done corr... See more

Rated 5 out of 5 stars

Excellent company, especially Chris who helped me with my order's and kept me informed along the way with updates. I would use BTN again when looking for guitar parts etc. All good 👍

Rated 5 out of 5 stars

Fantastic service, they stocked exactly what I was looking for. Despatched very quickly, delivery was super fast. What more could I ask, perfect.

Rated 5 out of 5 stars

Great quality product, fast delivery and well packaged, easy website to navigate, will make it my first stop for fretwire, many thanks


Company details

  1. Musical Instrument Store

Written by the company

UK retailer of Guitar Parts & Accessories; replacement hardware, electronic components, luthier tools & more. Whatever you need, we've got you covered!


Contact info

4.9

Excellent

TrustScore 5 out of 5

430 reviews

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1-star

Asks customers to review

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4.9

All reviews

(430)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

JLD Bridge Doctor

The part ordered was not cheap but exactly wat I ordered. Shipping was prompt. Received 4 days early than expected. (-:

23 November 2024
Unprompted review
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Glad to hear you are pleased with your item. Thanks for your feedback.
BTN Music

Rated 5 out of 5 stars

Highly Recommend

Quick delivery, exactly as ordered. Good service. Highly recommend

14 November 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thanks for your feedback. Glad to hear you are pleased with your experience.
BTN Music

Rated 5 out of 5 stars

top company

Top service no problems will buy again

31 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thanks for your feedback. Look forward to dealing with you again in the future.
BTN Music

Rated 5 out of 5 stars

Great service

Great service. No issues arrived promptly and well packaged. Recommended. Would use again

6 November 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thanks very much for your feedback. We look forward to dealing with you again soon!
BTN Music

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good product

28 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thanks for you feedback. Pleased to hear you are happy with your item.
BTN Music

Rated 5 out of 5 stars

Always reliable

Always reliable, super quick dispatch and really helpful if contacted

31 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Glad we could help. Thanks for your feedback.
BTN Music

Rated 5 out of 5 stars

Got what I ordered

Got what I ordered, packed well and quickly.

29 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thanks for your feedback. Glad to hear you are pleased.
BTN Music

Rated 5 out of 5 stars

Quality product

Quality product, fast delivery.

22 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Pleased to hear you are happy with your order. Thanks for your feedback.
BTN Music

Rated 5 out of 5 stars

Quick delivery great product

Ordered a an acoustic guitar bridge great quality product and quick delivery time thanks my build is finished now 👍🤘

22 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Glad to hear your build is complete and the bridge was a success! Thanks for your feedback.
BTN Music

Rated 5 out of 5 stars

Great all round service

Used them a couple of times and been happy with their service.

11 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thanks for the support. Glad to hear you are happy.
BTN Music

Rated 5 out of 5 stars

Great Company

I contacted BNT Music for advice on some parts I was thinking about, I found their response and advice fantastic, I appreciated the friendly nature of the emails back and forth, nothing seemed too much trouble for them.

17 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thank you for your kind words. It's a pleasure. Hope all the modifications are going well!
BTN Music

Rated 5 out of 5 stars

First time customer - really happy

Really reasonably priced compared to other parts suppliers and the delivery was super fast

15 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thank you for your feedback. Pleased to hear you are happy with the parts and service.
BTN Music

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Great comms

15 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Glad to hear you are pleased. Thanks for your feedback.
BTN Music

Rated 5 out of 5 stars

Very good

Very good. Will use again.

14 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thanks for your feedback. Look forward to dealing with you again in the future.
BTN Music

Rated 5 out of 5 stars

A title

Ordered, delivered the next day. Spot on 👍

4 October 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Glad to hear they arrived quick. Thanks for your feedback.
BTN Music

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