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BTG Eddisons Property Auctions Reviews 

1,063
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, ensuring pleasant and informative interactions. The service is frequently highlighted as excellent, with many noting the efficiency, clarity, and ease of the auction process from start to finish. People also appreciate the guidance on pricing, which often led to sales exceeding expectations. However, some customers noted concerns regarding unexpected or unclear fees, with instances of charges being disputed or perceived as undue. A few others felt there were issues regarding property values or the auction process, including concerns about the accuracy of information and the bidding process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

Consumers find service to be positive, describing it as professional, efficient, and friendly from start to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional level of... See more

User experience

Customers consistently note positive experiences with user experience, finding the process very quick, easy,... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the achieved... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BTG auction are clear, transparent , updated in real time and very friendly service from the team if you speak with them regarding any queries. all legal packs uploaded early, leaving plenty if tim... See more

Company replied

Rated 5 out of 5 stars

It is 30 years since I last had dealings with Adrian at Mark Jenkinson. My memories are of a charming snd efficient man. Nothing has changed. His clarity on what my expectations from an auction might... See more

Company replied

Rated 5 out of 5 stars

This company are very good communicators. Everything is explained to you & it’s always possible to call someone for advice or latest updates. A great way to sell your property if you want a quicker ro... See more

Company replied

Rated 5 out of 5 stars

We’re a property trader and use BTG on a regular basis. I’ve worked with Scott for many years and he’s always approachable, knowledgeable, and happy to help no matter what’s needed. Suky, the senior... See more

Company replied


Company details

  1. Real Estate Auctioneer
  2. Auction House
  3. Commercial Real Estate Agency
  4. Real Estate Agents

About BTG Eddisons Property Auctions

Written by the company

We are BTG Eddisons Property Auctions

Blending the property auction prowess of Pugh, Mark Jenkinson and SDL, we bring together two centuries of expertise to deliver a five-star service to thousands of people like you, every single year.

From residential homes to commercial premises and land, our property auctions deliver speed, simplicity and certainty to thousands of buyers and sellers across the UK.

Drawing together two centuries of expertise, we deliver a five-star service. With a process that’s proven to work wonders for any person and every property.

What We Do
Building on our strong property auction heritage, BTG Eddisons Property Auctions provides a comprehensive and flexible auction service designed to meet the needs of today’s property market. We sell a wide range of property types including residential homes, commercial premises, mixed-use buildings, development opportunities and land, working with private sellers, investors, corporate clients, local authorities and professional advisors.

Our property auctions are structured to deliver speed and certainty, with clear timelines and transparent terms that give both buyers and sellers confidence from start to finish. By combining traditional auction principles with modern online technology, we make property auctions more accessible while maintaining the integrity and professionalism our clients expect.

Expert Support at Every Stage
From the initial conversation through to completion, our experienced auction team provides hands-on guidance and practical advice tailored to each property and client. This includes realistic pricing strategies, targeted marketing campaigns, and access to a national database of active bidders.

As part of the wider BTG Eddisons group, we are supported by an extensive network of property specialists, allowing us to draw on in-depth local knowledge and specialist expertise whenever required. This integrated approach ensures each lot is positioned to achieve the best possible outcome.

A Trusted Route to Market
Whether you are selling a single property or managing a portfolio, BTG Eddisons Property Auctions offers a reliable and efficient route to market. Our growing bidder database, national reach and proven auction platform means properties are exposed to serious, motivated buyers from across the UK and beyond.

Above all, we pride ourselves on delivering a professional, straightforward service built on trust, experience and results.

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,063)

188 reviews in the last 12 months

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Rated 5 out of 5 stars

Take the hassle and delays out of selling a property

This was our first time selling at auction. We asked Eddisons (or SDL as they were) to handle 2 properties for us and we are very happy with the experience. Paul Parker and Sam Rashid were efficient, personable, responsive and extremely hard-working. We never had to chase. They smoothed the whole process, including making property visits upon request for insurance purposes. Highly recommended

26 March 2026
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. We're pleased to hear you enjoyed your auction experience with Paul, Sam and the team. Congratulations on your sale.

Rated 5 out of 5 stars

Amazing service what a team!

Amazing service! Special thanks have to go to Adrian and Rachel who were outstanding! Would recommend Eddisons to anyone thinking of going down the auction route. 5*

25 March 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

Rated 5 out of 5 stars

Very efficient

Very efficient. Was kept informed at all times. Never sold by auction but it was a good experience.
Adrian and Rachel were excellent.

25 March 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

Rated 5 out of 5 stars

BTG Edison’s are an excellent auction…

BTG Edison’s are an excellent auction company . They keep the purchaser regularly informed and will go all out to ensure that contracts are exchanged smoothly efficiently and swiftly .
I unreservedly recommend them .
David Beagley and Martin Cunningham are great communicators who go the extra mile for their clients .
Thank you

10 March 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 2 out of 5 stars

Shockingly misled

Didn't receive the contract until I asked for it, 2 months after signing it. It wasn't explained to me that I'd lose my cooling off period - when I should have received the contract, and had the chance to read the terms and conditions . Was strongly led to believe that the property would achieve the reserve price. On sale day, when it didn't sell, I was NOT told that all the bids had been "off the wall". Had I known this I would have switched agents. Instead of which, you continued to show the house, so ANY agent would have been unable to sell without you getting 4.8%. "Shockingly misled and lacking information I should have had on day 1" is how I'd characterise my experience.

10 March 2026
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Reply from BTG Eddisons Property Auctions

Thank you for taking the time to leave us your feedback. We’re sorry to hear about your auction experience.

We’d like to acknowledge your frustrations about not receiving a copy of the contract. This is not part of our standard process, and we will look into this internally to ensure it doesn’t happen again.

We would also like to clarify that we spoke to you about viewing interest post-auction and you agreed to us carrying out those viewings with the aim of securing a sale for you. This led to over 50 viewings and a post-auction sale in excess of your guide price.

We’re pleased to have secured a sale for you and wish you all the best for the future.

Rated 5 out of 5 stars

house purchase made simpler

it was my first experience of house auctions.I was kept up to date of all procedures by email.
It all seemed much simpler than normal house sales.

26 February 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great service from BTG Eddisons

Great service from BTG Eddisons. Staff always very helpful, efficient and easy to talk to. They made selling a property easy even for a complete auction novice.

27 February 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Excellent help

Excellent help, support and service thank you

26 February 2026
BTG Eddisons Property Auctions logo

Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Totally professional at every stage of the auction

This was our first commercial property auction (as sellers) and we were looked after and guided at every stage. The experience was made so easy and straightforward too. Total professionals in their field!

25 February 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

Rated 5 out of 5 stars

Great result today.

Great result today on what has been a problematic site. We extracted added value via the auction process with definitive timescales to be worked to. Many thanks.

25 February 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

Rated 5 out of 5 stars

Excellent service from start to finish

excellent service from start to finish, navigated a couple of issues promptly and professionally, would recommend without hesitation

29 January 2026
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for the 5 star review!

Rated 5 out of 5 stars

Hard to sell house sold by Eddisons.

After trying to sell a very hard to sell house via the usual estate agent route I decided to use Eddisons to auction it. James Vandenbrook was extremely efficicient and explained the auction process to me. James always returned my calls/emails and kept me updated. Eddisons conducted the viewings which was useful. The whole thing was easy, clear and straightforward. I put trust in James's knowledge as an auction expert and the house sold for more than expected. I would highly recommend Eddisons, their expertise is second to none. Thanks James.

10 December 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your five star review and great feedback for James and the team. Congratulations on your sale!

Rated 5 out of 5 stars

Good company and staff

Chris Jackson is my contact and he shows his professionalism and efficient by helping me to sell the property. I am glad that I met SDL Property Auctions and they ease me a lot of troubles. Thank you!

2 February 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 1 out of 5 stars
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Reply from BTG Eddisons Property Auctions

We're disappointed to receive your feedback. We've looked into your purchase in our auction as we understand it, this was an unusual scenario where the seller of the property approached you directly to sell and the seller agreed to pay the associated auction fees to us. Having reviewed our records, our invoices appear to be duly addressed to the seller rather than yourself. We therefore do not believe we have claimed any fees from you. If you wish to raise this further, please contact us and we will be happy to help.

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