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BTG Eddisons Property Auctions Reviews 

1,063
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, ensuring pleasant and informative interactions. The service is frequently highlighted as excellent, with many noting the efficiency, clarity, and ease of the auction process from start to finish. People also appreciate the guidance on pricing, which often led to sales exceeding expectations. However, some customers noted concerns regarding unexpected or unclear fees, with instances of charges being disputed or perceived as undue. A few others felt there were issues regarding property values or the auction process, including concerns about the accuracy of information and the bidding process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

Consumers find service to be positive, describing it as professional, efficient, and friendly from start to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional level of... See more

User experience

Customers consistently note positive experiences with user experience, finding the process very quick, easy,... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the achieved... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BTG auction are clear, transparent , updated in real time and very friendly service from the team if you speak with them regarding any queries. all legal packs uploaded early, leaving plenty if tim... See more

Company replied

Rated 5 out of 5 stars

It is 30 years since I last had dealings with Adrian at Mark Jenkinson. My memories are of a charming snd efficient man. Nothing has changed. His clarity on what my expectations from an auction might... See more

Company replied

Rated 5 out of 5 stars

This company are very good communicators. Everything is explained to you & it’s always possible to call someone for advice or latest updates. A great way to sell your property if you want a quicker ro... See more

Company replied

Rated 5 out of 5 stars

We’re a property trader and use BTG on a regular basis. I’ve worked with Scott for many years and he’s always approachable, knowledgeable, and happy to help no matter what’s needed. Suky, the senior... See more

Company replied


Company details

  1. Real Estate Auctioneer
  2. Auction House
  3. Commercial Real Estate Agency
  4. Real Estate Agents

About BTG Eddisons Property Auctions

Written by the company

We are BTG Eddisons Property Auctions

Blending the property auction prowess of Pugh, Mark Jenkinson and SDL, we bring together two centuries of expertise to deliver a five-star service to thousands of people like you, every single year.

From residential homes to commercial premises and land, our property auctions deliver speed, simplicity and certainty to thousands of buyers and sellers across the UK.

Drawing together two centuries of expertise, we deliver a five-star service. With a process that’s proven to work wonders for any person and every property.

What We Do
Building on our strong property auction heritage, BTG Eddisons Property Auctions provides a comprehensive and flexible auction service designed to meet the needs of today’s property market. We sell a wide range of property types including residential homes, commercial premises, mixed-use buildings, development opportunities and land, working with private sellers, investors, corporate clients, local authorities and professional advisors.

Our property auctions are structured to deliver speed and certainty, with clear timelines and transparent terms that give both buyers and sellers confidence from start to finish. By combining traditional auction principles with modern online technology, we make property auctions more accessible while maintaining the integrity and professionalism our clients expect.

Expert Support at Every Stage
From the initial conversation through to completion, our experienced auction team provides hands-on guidance and practical advice tailored to each property and client. This includes realistic pricing strategies, targeted marketing campaigns, and access to a national database of active bidders.

As part of the wider BTG Eddisons group, we are supported by an extensive network of property specialists, allowing us to draw on in-depth local knowledge and specialist expertise whenever required. This integrated approach ensures each lot is positioned to achieve the best possible outcome.

A Trusted Route to Market
Whether you are selling a single property or managing a portfolio, BTG Eddisons Property Auctions offers a reliable and efficient route to market. Our growing bidder database, national reach and proven auction platform means properties are exposed to serious, motivated buyers from across the UK and beyond.

Above all, we pride ourselves on delivering a professional, straightforward service built on trust, experience and results.

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,063)

188 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and professional company

The staff were friendly, helpful and professional. Kept informed throughout the whole process.

I would use this company again and would highly recommend them.

27 May 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. We're pleased to hear you enjoyed your auction experience.

Rated 5 out of 5 stars

Always kept informed

Always kept informed, clear instructions, very friendly and helpful especially Adrian Little nothing was too much trouble

27 May 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review, and feedback on Adrian. We're pleased to hear you enjoyed your auction experience. Congratulations on your sale.

Rated 5 out of 5 stars

More than I expected.

More than I expected.
Great service from Adrian and Rachel.

27 May 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and feedback for Adrian, Rachel and the team.

Rated 5 out of 5 stars

5 star

Steph was brilliant throughout 5 stars from me

21 May 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your wonderful 5 star review and feedback for Steph. It's great to hear you enjoyed your auction experience.

Rated 5 out of 5 stars

Great company to deal with always contactable

This company are very good communicators. Everything is explained to you & it’s always possible to call someone for advice or latest updates. A great way to sell your property if you want a quicker route than the usual. Robert Stone & Emma Holness were particularly helpful. Would recommend this company.

7 May 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and feedback on Robert and Emma. It's great to hear you enjoyed your auction experience.

Rated 5 out of 5 stars

Fantastic experience! Richard Worrall

I have ABSOLUTELY no hesitation in recommending Richard Worrall if you are considering going to auction . Richards coujd not have been more professional, knowledgeable, supportive and helpful . The auction of our property had complications … Richards was key to getting our property sold!
We cannot thank him enough .. great job Richard !!!

6 May 2026
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and feedback for Richard and the team. Congratulations on your sale.

Rated 5 out of 5 stars

Auction sale 3 bed semi

I had a 3-bed semi to sell that needed some renovation work, so i decided to try an auction sale through BTG Eddisons. I really wanted a quick sale and a reasonable price for the property. I contacted Eddisons about 6 weeks before my target auction date of 30/04/2026. Robert Stone visited the house, explained the process and we agreed on a guide and reserve price that would attract a number of bidders. I cleared the house and Robert came to photograph and set up the sale particulars on their website and rightmove. My solicitors completed the auction pack about 2-3 weeks prior to the auction date. The property sold at Auction for a price that was at the top of my expectations, so I was very satisfied. Throughout the process Robert and his BTG colleagues kept me informed at all stages and it has been a seamless process and much easier than I thought it would be.

30 April 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and feedback for Robert and the team. It's great to hear you had such a positive auction experience. Congratulations on your sale.

Rated 5 out of 5 stars

Great service

Great service. The auctioneer did a great job on the day.

1 May 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

No Problems.

I’ve never had any property auctioned before, so I have no other experience to compare this with, but as far as I can see, it was very smooth and the house sold for a lot more than the estimated price, which I was obviously very pleased about. The staff were all very helpful, as I had no clue about the process, and they guided me through everything with patience. I had been dreading the whole auction process, but they made it as painless as possible, and relieved a lot of my stress, especially as it was very upsetting to be having to sell my childhood home after almost 50 years there. That was the kind of support I needed. Thanks very much!

1 May 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale! We're pleased you enjoyed your auction experience.

Rated 5 out of 5 stars

I was delighted to sell the freehold of…

I was delighted to sell the freehold of a house in Birmingham in the BTG Eddisons April Auction. Toby Limbrick gave me very good marketing advise and kept me updated as the sale progressed.

30 April 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and feedback on Toby and the team. We're pleased you enjoyed your auction experience.

Rated 5 out of 5 stars

Great experience

I had a great experience with BTG Eddisons Auctions. Their advice on guide price was great and the experience of Chris, the valuer and Chris, the negotiator worked brilliantly to get me a higher than expected sale price. Thanks to all of the team, would deinitely recommend

30 April 2026
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review, and feedback for Chris and the team. We're pleased you enjoyed your auction experience.

Rated 5 out of 5 stars

Great Customer care

From Start to Finish I was kept informed by all staff involved by phone , text or email and things fell in place very well Rob was very informative as what was required excellent all round

30 April 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and feedback for Rob and the team. We're pleased you enjoyed your auction experience.

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