Brummstadt Reviews 509

Two really important things:
1. The android head unit from Brummstadt is functional and effective. Previously had one from another supplier which was laggy but I'm here to say that the unit from Brummstadt is entirely different. Faster, no lag during phone calls, in short better by a mile. So, not all android head units are created equal. You definitely need the Brummstadt unit, it is a step above.
2. After sales service and support is outstanding. Very quick response to all emails and great communicators!
Without doubt, if you want a good experience from start to finish, you need to buy from these folks.

Staff were prompt to answer any questions I had, as well as ensuring I would purchase a product that I would be satisfied with. The product arrived quickly and the installation straight forward with some support from the staff via email in order to help me through a couple of questions.

I would happily recommend Brummstadt to anyone looking to upgrade their vehicle's head unit.

Terrific unit for the Triton, contacted the team a number of times to sort out some connections to rear camera etc, the team of Tommy, Kevin and Patrick were patient and knowledgeable, solved all my issues and I'm very pleased with the installation.
Couldn't recommend more highly.

Although there was some research and trial and error involved in the install, Tommy's professionalism and ongoing reliable assistance cannot be understated.

The team offered helpful insights throughout the install and did not give up trying to assist even though my car has a unique setup from the factory that required more complex wiring.

For anyone looking to get their system through Brummstadt, I would say it is worth it for the communication alone. The team really did make me feel that if I couldn't not figure it out, they would work to get me a solution.

I waited a few weeks to leave this review to ensure the system had no issues - so far it has been amazing with no issues to report.

Thank you once again team.

Tommy has been very helpful with fixing problems with the CarPlay feature in my headunit and I am very satisfied with his professionalism and courtesy towards me as well as resolving any issues asap.

My experience was the help I received from Patrick to help me through my problems with CarPlay. Your manual was no help for me. Pictures displayed did not correspond to what I was seeing on the screen. Going online to YouTube compounded my problems as none of them match what I wanted. Most videos were from Americans whose head units were installed by the car manufacturer. But through Patrick’s help I managed to get things working. One problem was connecting my iPhone to CarPlay. To do so I needed my iPhone to get a signal. I’m in a blind spot living in rural Australia. I thought my iPhone used Bluetooth to connect. I had to drive to town to receive a signal. Now I’m connected. Patrick also helped me with setting up the reverse camera where an image of my car was on the screen and no guide lines. I didn’t see anything in the manual that would help me. So many thanks to Patrick for his help and patience.
P. S. I turn 83 in April.

Installed basic head unit into 2011 RAV4 and I am very impressed with how the unit looks and it features. We only wanted basic features such as phone, maps and spotify and this does more than we expected with good performance speed. A slight start up time but once its going it is fantastic. Correspondence with tech suport was prompt and in the end entirely my fault otherwise contact would not need to be made for install.

Fantastic after service, Had a problem that was resolved with good communisation from Kevin and the team

Have had my head unit in for over a year now, works great. Had updated apple IOS and stoppped having apple CarPlay work but the team were prompt in replying to my issue and their steps resolved it quickly

Great customer service, prompt response and clear instructions

Purchased a head unit for a 2017 Ford Ranger. When we tried to install it ourselves, we discovered some cables were missing. I contacted Tommy over the Christmas period and he responded straight away, even on Christmas Day, which was exceptional customer service.
Tommy organised the missing cables to be sent out and they arrived promptly. We still had a few issues once the extra cables arrived, but again Tommy was quick to respond, and once we got it all sorted, the unit itself is fantastic.
Really impressed with the support and follow-up. Would highly recommend based on the customer service alone.

the constructive help i got from Brummstadt was beyond what i have experienced from other places.After having a few problems getting things sorted was made simple with Patricks help. They certainly go out of there way to make sure your experience is positive

Tommy is a legend.
The product is fantastic as well, does everything its says on the website.
I was able to install everything myself with some questions from Tommy that were answered immediately.
Amazing product and service.

Very happy with there aftersale service and very quick to help with sorting out the issue I had great work and many thanks

Hi All, firstly the back up help from Patrick J has been 1st rate as with other members of the team. Any issues I've had with installation and setting up have been addressed quickly and concisely.
It can be a bit daunting to pull everything apart and install head units and wire in a new reverse camera but with Patrick J's help we got there in the end.
Thank you.
Regards NL

Patrick was extremely helpful and fast to reply (Even on a public holiday). His information was detailed and helped fix the issue with the headunit. The head unit works amazingly and couldn’t recommend the experience anymore.

I had a few issues with the installation, but the team were quick to lend me a hand. It was down to me not really paying attention. Also the unit exceeded my expectations.

The swift response after emailing about a problem that popped up. The quick response and resolve was outstanding.

Recently purchased the infotainment unit for my Holden Colorado. Had a few minor issues during the install. After contacting their online team. I got a very quick response answering my queries from Kevin who is very knowledgeable of the product and am very happy with the product thus far. 5/5

Utterly useless!!
Worst company to deal with!
After many problems with the order I finally got it fully installed..
Just to take it out a few months later, as you can’t use the Aircon with it because the screen is too big can’t use the hazard button because the screen covers it..
And at least once a week it loses all settings and you gotta go back for a reprogram settings!