They took the time to phone me and explain about what I ordered My order came very quickly and was well packaged with no damage Very satisfied and would definitely use these again
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I recently placed and order with browns for my family dogs Christmas presents. After making the order I was contacted to say they was out of one of the toys I’d ordered but was happy to replace... See more
Excellent service from this company, fast delivery and great products. They also send out ‘freebees’ which are helpful to try different ranges as I have a fussy eater and she loves the Posh Nosh tin... See more
Brown's were very inexpensive, reliable and also contacted me to let me no one of the items i ordered was out of stock rather than putting a note in the order telling me. Having that personal attitude... See more
Company details
Written by the company
Brown’s Pet Range supply high quality, premium specialist diets for a variety of different pets, including Dogs, Cats, Fish, Birds, Small Animals & Reptiles In-store we are a one stop shop for all your pet's supplies. From accessories for all pets, to premium diets developed by Globally Recognised Zoological Nutritionists! Online we offer an ease of use ordering system to subscribe and save money on a host of pet foods. You pick the amount and how often we do the rest. Ordering your pets dinner has never been easier!
Contact info
12-14 Oak Road , SS8 7AX, Canvey Island, United Kingdom
- 01268 209418
- hello@brownspetrange.com
- brownspetrange.com
Hasn’t replied to negative reviews
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Great service
Went above and beyond to resolve my order, as item was no longer available so a alternative was sourced, order arrived promptly with additional items, exceptional service.
Fast delivery
Fast delivery, fantastic products and some freebies to try. Very impressed.
Absolutely brilliant…
Absolutely brilliant experience shopping with browns can't be happier and neither can my two dogs I switched over from butternut box which they loved was hoping for the same with this place and I'd say theu love it just as much or more even also tried them on their kibble which they really enjoy they have a nice variety of different flavours and treats this is my go to place for my dogs food won't go anywhere else
Lovely company to deal with
Lovely company to deal with. Quick delivery and always a few surprises in the box.
My Frenchie loves it.seems to be taking to new…
My Frenchie seems to be taking to new food well. Hypoallergenic is what he needs as allergies always licking paws.
Speedy delivery, no more pink paw!
Always fast delivery with lots of treats & sample freebies in the box.
Our dog loves browns food and the food is kinder to him than other types that make his paws pink and itchy.
What amazing pet shop browns is the…
What amazing pet shop browns is the staff are so good at there job. Highly recommended browns. The pet range of food is so good my two beautiful dogs love there range of food only use browns. One very happy customer I am..
WEBSITE ORDER OF DOG TREATS
VERY QUICK DELIVERY OF ONLY HALF MY ORDER, THIS WAS QUICKLEY RECTIFIED AFTER A PHONE CALL AND SECOND HALF ARRIVED DAY LATER.MY DOGS LOVE THESE TREATS SO VERY MUCH APPRECIATED THEY ARE BACK IN STOCK. BROWNS HAVE ALWAYS BEEN VERY HELPFUL TOO.
Always helpful and professional
Always helpful and professional. Nothing too much trouble.
Excellent
Excellent. My dog tends towards being fussy. And still is. Fussy means will only eat food from Browns
Great service
Reliable delivery and service. I always get answer when asking questions about their products via Facebook or email.
very good service
Cats happy with bowls…
It was packaged very carefully to prevent any breaks in transit. It only took a few days to get here. The cats love their bowls. It was a replacement as the old ones had been dropped a few times so were chipped around the edges.
Website was easy to use and the…
Website was easy to use and the delivery was fast.
overall good service
Brilliant service
I have bought a few items over past couple of years and never disappointed. Packaged well, fast delivery and love the extra freebies for pet to try.. highly recommend.
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