British Homesellers Reviews 

490
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for their extremely helpful attitude, clear communication, and consistently prompt response times when answering various questions. Consumers note that having such a supportive and professional staff makes the property buying and selling journey much smoother and significantly less stressful from start to finish. Though some customers noted unexpected delays, waiting periods, or slow movement during their property transaction, the general support provided by agents remained helpful. A small group of people also mentioned specific challenges regarding property viewings or unexpected cost differences discovered later in official documents.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth, professional, and... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the quick and clear communication... See more

Response time

Consumers find response times to be prompt, professional, and consistently reliable. Reviewers note that team... See more

User experience

People report positive experiences with user experience, highlighting a smooth, seamless, and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

British Homesellers was a brilliant estate agent to work with start to finish, they made what can be quite a stressful process very easy with their amazing and quick communication, especially as we ar... See more

Company replied

Rated 5 out of 5 stars

Great communication from the British Homesellers team, really helped me to complete everything in due time, and were very fast at passing any questions along to the seller. Thanks to Molly, Charlie an... See more

Company replied

Rated 5 out of 5 stars

We’ve just bought our home through British Home Sellers and had an amazing experience. Fallon was fantastic — extremely professional, gave clear information at all times, and was so quick to respond.... See more

Company replied

Rated 5 out of 5 stars

Superb experience with British Home Sellers from start to finish with our house sale. From initial contact with Nathan, right through to progressing the sale with Molly and Fallon, the communication b... See more

Company replied


Company details


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4.8

Excellent

TrustScore 5 out of 5

490 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(490)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service form Alex

Excellent service form Alex , he was my sellers agent but he went above and beyond to move things along with a very difficult solicitor in the chain , I cant recommend him enough he battled to the end to make sure the exchange went through . Thank you Alex genuinely great customer service when you dont see it enough these days .

28 November 2025
Unprompted review
British Homesellers logo

Reply from British Homesellers

Thank you Jon,

Hugely appreciated and I felt we were a great team in getting the transaction over the line

I wish you all the very best with everything moving forward,

Kind regards,
Alex

Rated 5 out of 5 stars

Outstanding performance.

I am extremely satisfied with the outstanding service provided by British Homesellers during the purchase of my new home. From start to finish, they were supportive, professional, and attentive to every detail. Their team consistently demonstrated efficiency, ensuring that all processes were handled smoothly and on time, which made the entire experience stress free.
What impressed me most was their reliability and commitment to customer care. They communicated clearly and promptly, always keeping me informed and reassured throughout the journey. Their dedication, integrity, and expertise truly set them apart, and I felt confident that I was in safe hands.
Thanks to their exceptional service, I am now happily settled in my new home. I would highly recommend this company to anyone looking for a trustworthy, efficient, and supportive real estate partner. They exceeded my expectations in every way.

16 December 2025
Unprompted review
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Reply from British Homesellers

Hi Kemi,

Thank you for such a lovely review, it was a real pleasure working with you and I wish all the best for you and your family moving forward

Please never hesitate to get in touch if there is ever anything we can do to help in the future.

Kind regards,
Alex and the team

Rated 5 out of 5 stars

Buying our first home was an absolute…

Buying our first home was an absolute breeze and stress free.
Massive thanks to British HomeSellers, they made the whole process quick and simple.
I can’t thank Fallon Martin enough, she was always there when I needed her. She always kept me updated, absolute superstar.

8 December 2025
Unprompted review
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Reply from British Homesellers

Hi David,

Thank you so much for your wonderful review!

We’re delighted to hear that buying your first home felt smooth and stress free, that’s exactly the experience we aim to provide.

We really appreciate your kind words, your feedback means a lot.
Wishing you all the happiness in your new home.

Kindest regards,
Fallon & The Team

Rated 5 out of 5 stars

Having lost my husband 5years ago

Having lost my husband 5years ago, the time had come to downsize. I had never sold or bought a house on my own and thanks to the help and guidance from both my selling agent and the lovely Charles the move wasn’t as traumatic as I expected. Charles liaised with my agent and was excellent at keeping me updated with the buying process. He was always positive and answered any questions or queries quickly and professionally. 10 points and a gold star!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

House move

Robert and his team were very helpful and would use again all calls were returned in a timely manner

14 November 2025
Unprompted review
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Reply from British Homesellers

Hi Pamela,

We’re so glad to help you with your purchase!

Myself and the team wish you all the best in your new home.
Kind regards,

Rob & The Team

Rated 5 out of 5 stars

I recently purchased my first house…

I recently purchased my first house through this agency and the whole experience was outstanding. The team were extremely professional, helpful, and always quick to respond to any questions I had. Every step of the process was explained clearly, which made the purchase much less stressful.
I felt well-supported throughout and truly appreciated how smoothly everything was handled. I highly recommend them to anyone looking to buy a property. A big thank you to the team for making my first home purchase such a positive experience.Thank you Molly Ewans

31 October 2025
Unprompted review
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Reply from British Homesellers

Thank you so much for your lovely review!

We're delighted to hear that your first home-buying experience felt smooth and supported.

It was a pleasure helping you with your purchase, and we truly appreciate your recommendation.

Wishing you all the happiness in your new home!

Molly & the team

Rated 5 out of 5 stars

We recently purchased a bungalow…

We recently purchased a bungalow through British Homesellers. We had a wonderful experience. Rob and the whole team were very helpful. Charles was super helpful and was always available, quick to respond to my calls and emails and guided us through the whole process. We highly recommend them!

14 November 2025
Unprompted review
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Reply from British Homesellers

Hi Gopi,

Thank you for your review!

We’re glad we could help you with your purchase and wish you all the best in your new home.

Kind regards,
Rob & The Team

Rated 5 out of 5 stars

Very helpful team

Very helpful team

30 October 2025
Unprompted review
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Reply from British Homesellers

We are so happy that you were pleased with the service the team provided.

Wishing you all the best in your new home.

Kind regards,
Molly & the team

Rated 5 out of 5 stars

I cannot praise British Homesellers…

I cannot praise British Homesellers and,
in particular, Alex highly enough. Every single step of the way he was at the other end of the phone offering support, advice and solutions to anything that cropped up. I would absolutely recommend them to anyone thinking of a purchase or sale and especially Alex.. thank you so much for everything!!

4 November 2025
Unprompted review
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Reply from British Homesellers

Hi Alison,

Thank you so much for such a lovely review!

It was a pleasure working with you and I wish you all the very best for you and your family with everything moving forward,

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

The service I received from Alex in…

The service I received from Alex in particular was great. Really prompt when questions were asked and kept up to date throughout the process. Would 100% recommend!

22 October 2025
Unprompted review
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Reply from British Homesellers

We are so glad to hear you were happy with the process. Best of luck in your new home!

Alex and the team

Rated 5 out of 5 stars

Great team

I recently purchased a house through British HomeSellers, and I had a fantastic experience. Robert L and Molly E were exceptional, providing excellent service and support every step of the way. They were always quick to respond to my emails and phone calls, making the process smooth and stress-free. It was a pleasure to deal with such friendly and professional agents. I highly recommend British Homesellers!

6 October 2025
Unprompted review
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Reply from British Homesellers

Hi Maciej,

Thank you so much for your review, we’re so glad we could help!

All of us here wish you all the best in your new home.

Kind regards,
Rob & The Team

Rated 5 out of 5 stars

British Home Sellers have been a pleasure to deal with.

British Home Sellers have been fantastic from start to finish. Throughout the process of buying a property they advertised in West Sussex, they’ve always been quick to respond to any questions and kept me fully updated at every stage. Their friendly, professional approach made what could have been a stressful process feel straightforward and well supported. I wouldn’t hesitate to recommend them to anyone.”

15 October 2025
Unprompted review
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Reply from British Homesellers

Hi Karin,

Thank you so much for your review and it was a pleasure working with you!

I wish you all the very best with everything in the future and if we can ever help in the future then please never hesitate to get in touch

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Helpful

As a buyer I found it quite helpful the way Alex coordinated all the various parties and kept it going when there were delays.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Smooth process for first time buyers

Our experience with British Home Sellers was great from start to finish over the course of 4 months. Alex Clendon was great at communicating between us and the seller and he made the process feel easy overall for us as first time buyers. He was always available and prompt with his responses. We would highly recommend them.

1 September 2025
Unprompted review
British Homesellers logo

Reply from British Homesellers

Hi Chloe,

Thank you for your review,

I am so pleased we could help and I wish you both all the very best with everything moving forward!

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Tough Task Made Easy

From the get go the team at British Homesellers were great. Organised viewings quickly and without fuss, always kept me in the loop with everything regarding my purchase. Thanks to Molly and the team, the otherwise stressful and uncertain time, became a breeze.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Alex and Charles are the best!

I purchased a house via British Homesellers and they were absolutely fantastic. The support from start to finish was incomparable to any other agency I have dealt with. Alex Clendon was an incredible help throughout and always aided smooth communications between myself and the seller and offered great advice and reassurance on many occasions. Charles Gale was polite and patient with me and was always a pleasure to speak with, so full of charisma! I felt informed as to where things were up to every step of the way and couldn't be more grateful to Alex and Charles. I hope we never move again, but if we do, this would be our agency of choice! Highly recommend. Thank you BHS!

22 August 2025
Unprompted review
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Reply from British Homesellers

Hi Sophie,

Thank you so much for such a lovely review!

Really appreciated and I am so pleased that we could help.

I wish you all the very best with everything moving forward

Kind regards,
Alex & the team

Rated 5 out of 5 stars

Recently purchased my new home through…

Recently purchased my new home through British Home Sellers and had an excellent experience from start to finish, great communication and friendly staff, Alex Clendon was especially helpful! Highly recommend

22 August 2025
Unprompted review
British Homesellers logo

Reply from British Homesellers

Hi Leah,

Thank you so much for your review and I am so pleased we could help.

I wish you all the best with everything moving forward!

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Top quality service!

Alex and Charles were a massive help through the process of purchasing our first home! They were excellent at getting information quickly from both sets of solicitors and always more than happy to answer any questions! Highly recommend!

8 August 2025
Unprompted review
British Homesellers logo

Reply from British Homesellers

Hi Liam,

Thank you for your review,

I am so glad we could help and hope you’re enjoying your new home!

Kind regards,
Alex and the whole team

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