Lois responded within a couple of hours to a query and then followed up when I placed the order, with delivery next working day as advised. Overall an extremely easy transaction with the item exactly... See more
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About Britannia Jewellery
Written by the company
Discover Birmingham's Finest Jewellery Collection
Welcome to Britannia Jewellery, your go-to shop for exquisite new and pre-loved gold, platinum, palladium, diamond and gemstone jewellery at unbeatable prices in Birmingham, UK, and online.
Visit Our Birmingham Showroom
Located in Birmingham's Jewellery Quarter, our spacious showroom is a treasure trove waiting to be explored. Our Birmingham jewellery store offers free parking, giving you the freedom to explore our exquisite collection of affordable luxury jewellery at your leisure.
Shop Online Anytime
Discover our extensive range of jewellery from the comfort of your home at britannia-jewellery.co.uk with an easy-to-use website featuring chains, bracelets, rings, pendants, earrings, and necklaces, all curated to meet your style and elegance needs.
Flexible Finance Options for Your Jewellery Purchases
We accept Mastercard, Visa, Maestro, Google Pay, and offer flexible finance options with 0% interest through Klarna and Novuna, so you can own your dream piece without straining your finances.
Hassle-Free Shopping Experience
Enjoy a seamless shopping experience with us, featuring:
- 🚚 Free Royal Mail Next Day Delivery
- 🔄 Relax with Easy 14-Day Returns
- 🎁 Presented In A Luxurious Gift Box
- 📜 Includes Certificate of Authenticity
Whether you're looking for a statement piece to elevate your style or a sentimental gift to celebrate a special occasion, we have the perfect jewellery to suit your needs.
Explore Our Diverse Jewellery Collection
Discover our diverse range for men, women, and children. From men's rings to women's diamond bracelets, each piece embodies unique style.
Exquisite Fine Jewellery and Pre-loved Treasures
Our fine jewellery, crafted from premium metals like platinum, palladium, gold, and white gold in purities ranging from 9ct to 24ct, features stunning gemstones such as diamonds, emeralds, sapphires, and rubies for added sparkle. Explore newly made designs or affordable pre-loved pieces, with new arrivals regularly updated.
Commitment to Customer Satisfaction and Quality
Britannia Jewellery delivers quality and value, reflected in our 5-star ratings. We are your trusted source for affordable luxury in the UK, dedicated to customer satisfaction and excellence.
More Than a Store: A Journey of Discovery and Value
Britannia is more than a jewellery store; it's a journey of discovery and value. So step in, explore, and uncover that special piece!
Need Help with Your Jewellery Purchase?
Visit Our Showroom
- 📍 42 Frederick Street, Jewellery Quarter, Birmingham, B1 3HN
- ⏰ Open Hours:
- • Mon-Fri 9:00 AM - 5:00 PM
- • Sat 9:30 AM - 2:30 PM
- 🚗 Free Parking Available
Visit us online or in-store in Birmingham today, and let us help you create timeless memories with our exquisite collection.
Connect with Us
Follow for competitions, exclusive ranges & special offers.
Contact info
42 Frederick Street, B1 3HN, Birmingham, United Kingdom
- 01212121715
- enquiries@britannia-jewellery.co.uk
- britannia-jewellery.co.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from Britannia Jewellery

Reply from Britannia Jewellery
Recommend
Super fast delivery and good quality earings. Came in a nice gift box with a certificate confirming weight and gold karat. Happy with purchase.

Reply from Britannia Jewellery
Georgeous gold chain ordered yesterday…
Georgeous gold chain ordered yesterday arrived this morning beautifully presented and boxed as always great service another lovely piece for my collection, wouldn’t buy anywhere else

Reply from Britannia Jewellery
Excellent quality gold
Excellent quality gold
Very fast delivery
Will definitely be ordering from here again.

Reply from Britannia Jewellery
Fantastic prices and delivery within 24…
Fantastic prices and delivery within 24 hours. Would definitely recommend

Reply from Britannia Jewellery
Great customer service 👏 👌🏻 I will be…
Great customer service 👏 👌🏻 I will be using Britannia jewellery again!!! Highly recommended 👌🏻 👍

Reply from Britannia Jewellery
Quick delivery great price and absolute…
Quick delivery great price and absolute quality bracelet I will defo be shopping here again

Reply from Britannia Jewellery
Fantastic service friendly…
Fantastic service friendly staff,quality jewellery, Lucy who served me was fabulous polite and makes you feel welcome

Reply from Britannia Jewellery
Amazing service 5⭐️
Brilliant and hassle free couldn’t fault any part of the service and the bracelet looks amazing 5⭐️

Reply from Britannia Jewellery
Baby belcher
Bought a used item and condition was fantastic. Perfect fit and size of links, exactly as described. Ordered just before cut off time for next day delivery and item dispatched and delivered by 11am. Would recommend and use again.

Reply from Britannia Jewellery
I love my gold from Britannia jewellery…
I love my gold from Britannia jewellery I have brought many item and will continue what you see is what you get and the quick service is amazing and any problems they are there to sort it out

Reply from Britannia Jewellery

Reply from Britannia Jewellery
Excellent service from start to finish.
Excellent service from start to finish.
The chain I ordered was brilliant exactly as advertised.
Next delivery as stated was perfect.
Will definitely be using Britannia Jewellery again and would have no hesitation in recommending this Jewellery company.

Reply from Britannia Jewellery
Best place to buy quality jewellery.
Have used this company twice and have been more than impressed with the quality of their jewellery and speedy service.

Reply from Britannia Jewellery

Reply from Britannia Jewellery
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