Boiler Repair Installation and Service Reviews 11

TrustScore 4.5 out of 5

4.4

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Company details

  1. Gas Engineer
  2. Heating Contractor
  3. Plumber

Written by the company

WELCOME TO BOILER REPAIR INSTALLATION AND SERVICE LTD


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Amazing service from this team

Amazing service from this team. Arrived within the time they said they would, removed a radiator and replaced two others. They were efficient, answered all my central heating questions and their energy was a pleasure to actually be around - which cannot be said for most tradesmen!

2 July 2025
Unprompted review
Rated 5 out of 5 stars

The BRIS team are incredibly hard…

The BRIS team are incredibly hard working, always arrived on time. They were very mindful of the vulnerable people in my house and did an amazing job installing my new Vaillant boiler! Mike and Aaron did a full power flush and installed the Vaillant Exclusive Green IQ. Mike explained everything to me every step of the way. I had issues with a non working radiator and they stayed longer to help fix this issue too. Definitely recommend to everyone and I will also be using again for my plumbing needs. I would also like to mention how friendly, dedicated and efficient this team are.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always! I've used BRIS for a few years now for servicing my boiler and their service is second to none. Michael and team are very friendly, honest and professional.
Highly recommended from me!

3 May 2023
Unprompted review
Rated 5 out of 5 stars

I cannot recommend BRIS enough

I cannot recommend BRIS enough!
Michael came to do a simple plate heat exchanger (PHE) swap on Saturday morning.
It transpired that the PHE was not the issue and Michael then spent most of Saturday trying to establish the issue, stripping all of the boiler parts and carrying out a full diagnostic.
When my boiler took a turn for the worst on Sunday Michael came out to me and spent more time on a Sunday seeing what could be done short term but to no avail as all indications were that it was the main heat exchanger block not allowing water to circulate.
As this is a really expensive item Michael advised me to not purchase the heat exchanger block through him and he would call Worcester Bosch on my behalf on the Monday to try and negotiate a service/warranty call. Lo and behold he did it and arranged a service call with them for the next day even though I didn’t know if my boiler was under warranty! I now have a brand-new heat exchanger block at no cost to me and my heating and hot water is like it was when first installed. Michael is a true honest professional, is conscientious and takes his work and his customer service really serious. You won't go wrong with BRIS!

27 May 2021
Unprompted review
Rated 5 out of 5 stars

Really helped us out in an emergency.

Called this company when our boiler started to play up. They responded quickly and by the end of the day the fault was fixed, the whole system checked over and we were pleasantly surprised it hadn't cost us a fortune. Every thing was left clean and tidy. Would definately use again.

9 April 2021
Unprompted review
Rated 5 out of 5 stars

Mike at BRIS installed my boiler…

Mike at BRIS installed my boiler several years ago and has serviced it ever since. He always works carefully and efficiently, keeps good time, and does an excellent job. He is polite and friendly and I highly recommend him.

3 April 2021
Unprompted review
Rated 5 out of 5 stars

Refreshing!

Not much to say other that, reliable, honest, friendly and reasonably priced.
Michael came and fixed a leak, replaced a timer and got the whole system up and running in no time.
Highly recommended.

1 April 2021
Unprompted review

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