Wonderful young men packed and moved my whole house from London to Leeds. They were experienced and careful packing everything including my fragile vases and ornaments with extra wrapping. My furnitur... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really easy to book and very fair price. All inclusive costs so no worrying about surprises. Very easy to amend the booking to add items after the initial quotation and get an updated price. We had ex... See more
Company replied
Move for my 87 year old Mother from London to Glasgow was made effortless by brillant removals and their whole team. Arrived on time, met them the other end, team were helpful, polite and everythi... See more
Company replied
Booked it with a helpful guy on the phone. Job needed two men. Wanted no risk of help being needed lifting heavy item either end. Not maybe the absolute cheapest- but completely satisfied. Timings exc... See more
Company replied
Company details
Written by the company
Brilliant Removals is a trusted, fully insured removals company providing premium moving services across London and Surrey. We specialise in house removals, home removals, flat removals, apartment moves, office removals, office relocations, commercial removals, business relocations, man and van services, long-distance removals, and nationwide moving services. Whether you're moving a single item, a studio flat, a large family home, or an entire business, our experienced team is dedicated to making every move smooth, efficient, and stress-free. Our comprehensive moving services include professional packing and moving, full packing, partial packing, unpacking services, furniture dismantling, furniture reassembly, loading and unloading, secure transportation, and the supply of high-quality moving boxes and packing materials. Every move is carefully planned and carried out by trained professionals who treat your belongings with the highest level of care, ensuring they arrive safely at your new destination. Brilliant Removals understands that every move is different. That's why we offer flexible moving solutions tailored to your individual requirements, whether you're relocating locally within London, moving across Surrey, or relocating anywhere in the UK. We pride ourselves on transparent pricing, no hidden fees, excellent communication, and reliable customer service from your first enquiry through to the completion of your move. In addition to our professional removals services, we also offer rubbish removal, packing material supply, and discounted end of tenancy cleaning through our sister company, Brilliant Cleaner, helping you complete your move with one trusted provider. Our reputation is built on reliability, professionalism, attention to detail, and customer satisfaction. We are committed to providing a first-class moving experience for homeowners, tenants, landlords, estate agents, property managers, and businesses. Whether you need house removals, office removals, packing services, furniture dismantling and reassembly, man and van services, long-distance removals, or a complete moving solution, Brilliant Removals is ready to help. Contact us today for a free, no-obligation quote and discover why so many customers choose Brilliant Removals for safe, reliable, and professional moving services across London and Surrey. Moving Made Brilliant.
Contact info
Office 3 Argyle House, KT12 1PN, Surrey, United Kingdom
- 02034889373
- bookingsteam@brilliant-removals.com
- brilliant-removals.com
4.8
Excellent
308 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
fantastic removals service highly…
fantastic removals service highly recommended and will use them again fr packaging moving unpacking they done brilliant job .
2 November 2026
Unprompted review
Worth every penny
Adam, Arad and Rezwan were amazing! Thank you for making my move so smooth and being so friendly and helpful throughout! Can’t recommend enough!!
Krystelle
20 April 2026
Unprompted review
Reply from Brilliant Removals
Thank you so much for your wonderful review, Krystelle!
We are delighted to hear that Adam, Arad, and Rizwan helped make your move such a smooth and enjoyable experience. Our team always strives to provide a friendly, professional, and helpful service, so it's fantastic to know they delivered exactly that.
Your recommendation means a great deal to us, and we truly appreciate you choosing Brilliant Removals. We wish you all the very best in your new home, and if we can ever assist you again in the future, we would be more than happy to help.
Kind Regards,
Customer Experience Team
Brilliant Removals
Brilliant Removals ARE Brilliant
Moved on the 18th February by Adam & Delshad and had to write a review because they were fantastic! On time,very efficient,hard working,friendly,very careful with my all my boxes,bags,appliances & furniture,even odd items aswell.
I don't really write reviews but i was so happy & greatfull (as you never know who you're going to get) that they deserve this excellent review and the company as a whole. I hope Brilliant Removals realise they have two fantastic employees in Adam & Delshad.
They also, after moving me returned to the property & did a rubbish clearance aswell. They also did a fantastic job with that to. I would 100% use them again in the future if needed.
18 February 2026
Unprompted review
Reply from Brilliant Removals
Thank you Katie for taking the time to leave such a thoughtful review, especially as you mentioned you don't usually write them. That makes your feedback even more meaningful to us.
We are delighted to hear that Adam and Delshad provided such a positive experience and that they made your move feel smooth, efficient, and stress-free. Taking great care of our clients' belongings is something we pride ourselves on, so it's wonderful to know that everything—from your furniture and appliances to the smaller, more unusual items—was handled with the care and attention you expected.
Your kind comments about Adam and Delshad will certainly be shared with them—they will be thrilled to know their hard work and dedication were so greatly appreciated.
Thank you once again for placing your trust in Brilliant Removals. We truly appreciate your recommendation and would be delighted to assist you again should you ever need us in the future.
Kind Regards,
Customer Experience Team
Brilliant Removals
Move and clean my complete 2bed home in…
Move and clean my complete 2bed home in a same day
17 January 2026
Unprompted review
Reply from Brilliant Removals
Thank you Zanko for your wonderful review!
We are delighted to hear that we were able to complete both your 2-bedroom home move and the cleaning service on the same day. We're pleased that our combined removals and cleaning teams could help make your moving day as smooth and stress-free as possible.
Your trust in Brilliant Removals means a great deal to us, and we're grateful for the opportunity to assist you. We hope you're settling into your new home comfortably, and should you ever need our services again, we would be delighted to help.
Kind Regards,
Customer Experience Team
Brilliant Removals
Grate guys made my move easy and stress…
Grate guys made my move easy and stress free
1 January 2026
Unprompted review
Reply from Brilliant Removals
Thank you for your kind review!
We're delighted to hear that our team made your move easy and stress-free. That's exactly the experience we aim to provide for all our clients.
Thank you for choosing Brilliant Removals. We wish you all the best in your new home and hope to assist you again in the future.
Kind Regards,
Customer Experience Team
Brilliant Removals
Competitively priced and on time
Competitively priced, arrived on time and finished within estimated time. Happy with the service.
15 December 2025
Reply from Brilliant Removals
Thank you for your review!
We're pleased to hear you were happy with the service and that everything was completed on time and within the estimated timeframe. It's also great to know you found our pricing competitive.
We appreciate you choosing Brilliant Removals and hope to assist you again in the future.
Kind Regards,
Customer Experience Team
Brilliant Removals
Happy with brilliant removals from…
Happy with brilliant removals from packing to moving to unpacking will use them and recommend them to family and friends
18 December 2025
Unprompted review
Reply from Brilliant Removals
Thank you so much for your wonderful review!
We are delighted to hear that you were happy with every stage of your move, from the packing and transportation through to the unpacking. It's incredibly rewarding to know we met your expectations.
We truly appreciate your trust and support. Thank you for choosing Brilliant Removals. We wish you every happiness in your new home and look forward to assisting you again whenever you need us.
Kind Regards,
Customer Experience Team
Brilliant Removals
Ahmad david and alan was the perfect…
Ahmad david and alan was the perfect removals mans very strong ad happy guys they moved me 200 miles a cross the country with no problems.
17 December 2025
Unprompted review
Reply from Brilliant Removals
Thank you so much for your fantastic review!
We are delighted to hear that Ahmad, David, and Alan made your long-distance move such a positive experience.
We'll be sure to pass your kind words on to the team. They will be pleased to know that their hard work, positive attitude, and professionalism made such a great impression.
Thank you once again for choosing Brilliant Removals. We truly appreciate your recommendation and wish you all the very best in your new home. If we can assist you again in the future, we would be more than happy to help.
Kind Regards,
Customer Experience Team
Brilliant Removals
Adam and Mamand come early and assist…
Adam and Mamand come early and assist with all the heavy lifting and Alan from the office did update me in every step of the way
22 November 2025
Unprompted review
Reply from Brilliant Removals
Thank you Aram for your valuable feedback!
We’re delighted to hear that the team arrived early and assisted with all the heavy lifting — they will be very happy to know their hard work was appreciated. We’re also glad that Alan from the office kept you updated every step of the way. Clear communication and reliable support are exactly what we aim to deliver for every customer.
Thank you once again for choosing Brilliant Removals. If you need any help with packing, moving or storage in the future, we’ll be here to assist.
Kind Regards,
Customer Experience Team
Brilliant Removals
Packing and moving services was great…
Packing and moving services was great the movers on a day come early and made sure all my possessions was out by12PM
22 November 2025
Unprompted review
Reply from Brilliant Removals
Thank you Olaniyi for the Brilliant review!
We’re really pleased to hear that you were happy with our packing and moving services. It’s great to know the movers arrived early and ensured all of your belongings were safely packed and moved out by 12 PM as planned.
We truly appreciate you taking the time to share your experience and we’re glad we could make your moving day smooth and stress-free.
If you ever need help again — packing, moving, or anything else — we’ll be more than happy to assist.
Kind Regards,
Customer Experience Team
Brilliant Removals
Had to book last minute they book me in…
Had to book last minute they book me in same day the removal removl man aland and ahmad was grate guys and professional movers
18 November 2025
Unprompted review
Reply from Brilliant Removals
Thank you Kosy for the Brilliant feedback!
We’re delighted to hear that we were able to assist you with a same-day booking when you needed help at short notice. It’s great to know our team could step in and make the experience smooth for you.
Aland and Ahmad will be very happy to hear your kind words.
Thank you once again for choosing Brilliant Removals, and we’re always here if you need us in the future.
Kind Regards,
Customer Experience Team
Brilliant Removals
I use this company a few times for…
I use this company a few times for moving items always professional on time friendly service from the office to the removal workers very hard-working and very polite friendly servic
18 November 2025
Unprompted review
Reply from Brilliant Removals
Thank you King for the feedback!
We’re truly grateful that you’ve chosen our services multiple times — it means the world to us.
Our movers will be thrilled to know their hard work and polite attitude made a positive impression each time. Thank you for recognising their effort.
We look forward to assisting you again whenever you need us.
Your continued trust and loyalty are greatly appreciated.
Kind Regards,
Customer Experience Team
Brilliant Removals
Got a big job done with no issues I had…
Got a big job done with no issues I had to exchange my home find last minute movers and I got offered next day service packing moving it was fantastic service.
29 September 2025
Unprompted review
Reply from Brilliant Removals
Thank you David for the Brilliant feedback!
We’re pleased to hear that your move went smoothly and without any issues. We’re glad our next-day packing and moving service was able to support you at the right time.
Our team takes great pride in handling last-minute moves efficiently, and it’s wonderful to know you found the service fantastic.
Thank you for choosing Brilliant Removals — we’re always here if you ever need us again!
Kind Regards,
Customer Experience Team
Brilliant Removals
Brillant moving service packed and…
Brillant moving service packed and moved my home with the time was told
24 August 2025
Unprompted review
Reply from Brilliant Removals
Thank you so much Luiz for your kind feedback! We’re glad to hear our team delivered a smooth move within the promised time. Providing reliable and stress-free service is always our priority, and it’s wonderful to know we met your expectations.
Kind Regards,
Customer Experience Team
Brilliant-Removals.
We had an excellent experience with…
We had an excellent experience with brilliant removals when we recently moved house and couldn’t be happier with the service. From start to finish, the team was friendly, professional, and efficient. They arrived right on time and immediately put us at ease with their calm and organised approach. Brilliant removals made the whole process feel smooth and easy. They took great care in wrapping and protecting all our furniture and belongings — absolutely nothing was scratched, damaged, or rushed. It was clear they knew exactly what they were doing, and they handled everything with respect and attention to detail. Communication throughout was clear and reassuring, and the whole move was completed quicker than we expected.
We really couldn’t fault them and wouldn’t hesitate to use brilliant removals again or recommend them to anyone looking for a trustworthy, stress free moving experience.
11 August 2025
Unprompted review
Reply from Brilliant Removals
Thank you Andy for sharing such detailed and heartfelt feedback. We’re delighted to know your moving experience with Brilliant Removals was smooth, stress-free, and handled with care from start to finish. It’s wonderful to hear our team’s professionalism, efficiency, and attention to detail made you feel at ease and kept your belongings safe.
Your kind words and recommendation mean a great deal to us, and we’d be honored to assist you again in the future.
Kind Regards,
Customer Experience Team
Brilliant-Removals.
I was amazed at the quality and…
I was amazed at the quality and professional approach the two delivery guys had during my time I had with them.
Firstly they arrived early in a very clean van my purchase was safely secured and arrived in good condition. The guys were very helpful and made sure I was happy with the final delivery point. They were kind and considerate and made my day. Thanks for the great service . 100% fully
9 August 2025
Unprompted review
Reply from Brilliant Removals
Thank you Arash for the Brilliant review. We’re thrilled to hear that our delivery team impressed you with their professionalism, punctuality, and care for your purchase. It’s wonderful to know they ensured everything arrived safely and exactly where you wanted it. Your kind words and 100% recommendation mean a lot to our brilliant team.
Kind Regards,
Customer Experience Team
Brilliant-Removals.
The service was good price, friendly and professional.
The driver Muhammad was very professional and friendly during the whole process.
The prices were reasonable and I would recommend the services to anyone I know.
7 August 2025
Reply from Brilliant Removals
Thank you for your wonderful feedback. We’re delighted to hear that our team provided such professional and friendly service throughout your move. We truly appreciate your recommendation and are so glad you found our prices reasonable. Your support means a lot to our brilliant team. We look forward to serving you again.
Kind Regards,
Customer Experience Team
Brilliant-Removals.
Really happy that I chose this company
Really happy that I chose this company, the guys that came were fantastic and made my day so much easier. Never thought moving could be enjoyable but these guys made all the difference, thank you for a Brilliant team!
31 July 2025
Reply from Brilliant Removals
Thank you so much Danielle for the wonderful feedback. We’re so pleased to hear that your moving day was made easier by our team! It’s wonderful to know they could turn what’s often a stressful day into such a positive experience. Thank you for choosing us and for your kind words about our brilliant team – it means a lot to us. We look forward to serving you again.
Kind Regards,
Customer Experience Team
Brilliant-Removals.
Aland and his team polite friendly and…
Aland and his team polite friendly and professional at moving t4 young man helped me pack and moving my position very fast and carefully highly recommend them
1 August 2025
Unprompted review
Reply from Brilliant Removals
Thank you so much Maurice for your kind words! We're thrilled to hear that Aland and the team made your move smooth, fast, and stress-free. We'll be sure to pass on your appreciation to the team who helped with the packing and moving — they’ll be delighted to know their efforts were valued.
Your recommendation means a lot to us, and we’re always here if you need help again in the future!
Kind Regards,
Customer Experience Team
Brilliant-Removals.
Reply from Brilliant Removals
Than you for your Brilliant feedback! We're so glad to hear that the team delivered an amazing service. We'll be sure to pass your kind words on to them.
If you ever need us again, please do not hesitate to reach out to us!
Kind Regards,
Customer Experience Team
Brilliant-Removals.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.