I ordered an item and then found something more to my liking shortly after. I emailed the company 51 minutes after placing the order requesting to cancel and issue refund. 7 hours later they responded... See more
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Do not trust. Ordered and received 'heated socks', but only the socks arrived ie no batteries or charger therefore just 'socks'. After sales unsatisfactory, as constantly sent to an FAQ page. Resp... See more
One of my orders arrived but the other one didn’t arrived. Contacted them and they send a tracking number ( not in English so can’t understand it) different to the original tracking link( which is in... See more
Bought headlamp cleaner for 8 euros. Efficient tracking system stating item ready for dispatch in the states, sent to customs in states, at customs in states, then low and behold the item turned up fr... See more
Company replied
Company details
Written by the company
We are a passionate company that truly believes that fashion should be affordable.
Contact info
2221 Reel Avenue, 87109, Albuquerque, United States
- support@brightmeteors.com
- brightmeteors.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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People also looked at
Ordered a pop-up sink drain/strainer
Ordered a pop-up sink drain/strainer. After several weeks of supposed tracking notifications, I was notified my order was delivered...guess what// No order ever arrived. Terrible support.

Reply from Brightmeteors
SCAM Company..never received jacket
SCAM Company..never received jacket. Why are FB allowing them to advertise..Never buy from this company.

Reply from Brightmeteors
Paid for a jacket listed as 3xl 54.3…
Paid for a jacket listed as 3xl 54.3 inch chest. Arrived and it is 48 inch chest. They have insisted that they have sent the right size so hard luck. Impossible to get solved just fobbing me off. Cost £40 offered $3 compensation. Now not replying. DONT USE THIS TERRIBLE COMPANY. They just go around bin circles now not responding.
Horrible quality and even worse…
Horrible quality and even worse customer service
Took money from my account
Took money from my account. I didn’t order anything from them. Had to contact my bank. My card was cancelled.
Got scammed by this company
Got scammed by this company, sending me a cheap beer opener instead of an electric wine opener set as advertised, when I complained with PayPal, was asked to send it to China on my cost which was more than the cost of the product.
Ordered item on February 13th
Ordered item on February 13th
ORDER #1137S560230
NEVER RECEIVED
Feedback from site: WAIT Patiently!!!
This is useless
Avoid at all costs, con men
Ordered a dress which looked really nice in the pictures. Finally got it after about a 6 week wait but was nothing like the pics and I can never wear it. The material was a cheap nylon type and the colours not at all like what I saw!
Avoid at all costs
Inferior quality product delivered
Purchased a cashmere zipper sweater. The sweater arrived, and whilst a nice fit, it was cotton/polyester and not cashmere. When raised with customer service they said it was the correct product. They are obviously buying cheaper products from China and passing them on for a better product. You are not getting what you pay for.
Fraudulent co didence tricksters
The advert for their products shows a clearly superior item and the price matches that.
But what you receive is clearly a knock off copy of the advertised item.
They are fraudulent thieves and should be stopped from trading.
DO NOT BUY FROM THEM, EVER
Brightmeteors
When I read most of the reviews on here I was starting to worry about this company, so thought I'd check my bank account, and like lots of others, they had taken more money than what was supposed to be. I immediately emailed the company , not only did I get a quick reply , but one saying they were going to refund the money. And sure enough they did. Also the product is currently in transit!.Which I'm no longer bothered about but if it arrives then it arrives. I'm sorry that alot of you have neither received the product or been refunded. I consider myself very lucky, and also a lesson learned as I now read into the company first before buying. I was actually able to buy the same thing on Temu and for a way better price.
Ordered a purse- money gone- no order confirmation
Ordered a purse! Money was taken!!! And i did not even recieve an order confirmation. POOF! Disappearing money!!! So no way to even contact them!
My products lost in transport hell?
I ordered two winter hats 7 weeks ago. Every so often, they would let me know where it was in the world (!!!) and then it seemed to arrive to a city close by and since then, for the last two weeks, I've not received any more updates. I have complained to them twice and they say they are very sorry, they will talk to the delivery company... the winter will be over before y bloody hats get here! No more Instagram buying!
They robbed me
They robbed me, I ordered nail serum they sent me ear drops solution. They are a scam do not purchase anything from them
Brightmeteors is a terrible company
Brightmeteors is a terrible company - a scam!!! Not only does the product not at all hold what is promised (bought a vaccum cleaner which should blow as well) but besides it's not a strong vaccum cleaner at all, it does not at all blow a bit. I proved this scrap product with video they asked for but they refuse to send me a pre-paid return lable (product should go back to China!) and if I'm keeping the product they are willing to repay 2 USD on a product which cost 35 USD! So NEVER AGAIN!! Be careful it's all a lie!
SCAM company by own recent experience
Check internet, they are classified SCAM! The product in the ad is not the one you will get. The one shown in the ad is a sophisticated detailed model, what you get is a cheap small children version with none of the promised features.
You've been warned.
Indeed a SCAM Web site.First I was charged a higher price from the checkout price I drew this to their attention and was told it was an error and will be refunded within 3 days that was Christmas eve and up to today no refund, the two jumpers I ordered were XL,the ones I received where two different sizes, one fits a 12 year old and the other one will fit a 7 year old, the inner fabric on the web site photos attracted me,thick looking fur, turned out to be cheap looking fleece nothing like the advertised fur on the Web site.The inner lining has thread hanging all over the place, the outer material seems it will be ruined with one wash.Do not touch this Web site.
Bought a hard drive reader
Bought a hard drive reader. Does not have proper software. My PC does not "see" the old HDD when hooked up according to there instructions. Attempted a return. They placed numerous road blocks to facilitate return. Return did not happen.
Superior Quality
Loved it, quality unmatched! The service provided was excellent so thank you for your efforts.
Scam
Scam! Ordered shower steamers for a Christmas gift in early December. I never received the product, they took the money out. The link on the order confirmation page was a dead link, did not work. Tried emailing but it kept bouncing back to me as an error. Buyer beware.
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