Brightmeteors Reviews 

101
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I ordered an item and then found something more to my liking shortly after. I emailed the company 51 minutes after placing the order requesting to cancel and issue refund. 7 hours later they responded... See more

Rated 1 out of 5 stars

Do not trust. Ordered and received 'heated socks', but only the socks arrived ie no batteries or charger therefore just 'socks'. After sales unsatisfactory, as constantly sent to an FAQ page. Resp... See more

Rated 1 out of 5 stars

One of my orders arrived but the other one didn’t arrived. Contacted them and they send a tracking number ( not in English so can’t understand it) different to the original tracking link( which is in... See more

Rated 1 out of 5 stars

Bought headlamp cleaner for 8 euros. Efficient tracking system stating item ready for dispatch in the states, sent to customs in states, at customs in states, then low and behold the item turned up fr... See more

Company replied

Company details

  1. Clothing Store

Written by the company

We are a passionate company that truly believes that fashion should be affordable.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

101 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(101)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM

DON’T EVEN WASTE YOUR TIME AND MONEY TO ORDER FROM THESE SCAMMERS. I ordered and paid on 22 July 2024 and still received absolutely nothing. I e-mailed them but the only answer I get is that my order is in transit. I now even noticed that they ignore my e-mails

22 July 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Very small and cheap fabric

I am normally size L as I am tall. I ordered an XL in a printed shirt. The advert showed a long, floaty shirt with a long tale. The shirt that arrived is too small and is very short at the front - nothing like the advert. And the fabric is a cheap nylon not the floaty chiffon fabric showing in the advert. Don't waste your money.

2 September 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Bird feeders

I ordered bird feeders. The way they were packaged Was flimsy! Both were broken. Anyone know how to contact them. Thanks!

30 August 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

PEOPLE DON'T WHAT EVER YOU DO PURCHASE…

PEOPLE DON'T WHAT EVER YOU DO PURCHASE THIS PRODUCT IT IS A SCAM!!!!
THEY SEND YOU A TOTALLY CHEAP AND NASTY PRODUCT THAT IS NOT EVEN ADVERTISED ON FACEBOOK DON'T TRUST THESE PEOPLE I PAID $50.55 USD WHEN I CONTACTED THEM THEY TOLD ME $10 USD IS THE MOST THEY CAN REFUND ME TO TOTAL SCAM

29 August 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

I ordered a USB hub extender

I ordered a USB hub extender. I received a poorly made noise activated light stick, even though the tracking emails to me were labelled with the USB hub extender.

Customer support was atrocious. Telling me that was what i ordered, and offered a 5 dollar refund.

Currently going through PayPal now for a full refund.

18 August 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

finally I was paid back....

I ordered two products but never got those and the support does not give any decent answer.
I lost my money...
After writing this to Trustpilot the company Bright Meteors finally refunded my money.
Thank you Trustpilot for giving the opportunity to send feedback.
The problem now is solved

16 August 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Powerbank scam - 36000 mAh became 10000 mAh

I ordered a 36 000 mAh powerbank and they sent me a 10 000 mAh one. If I want to send it back I will have to pay for the costs which are almost half of the value. After I complained they said I will get a refund. But only for the powerbank. I will have to send it back and pay the postal costs myself. This is a clear intentional scam and I'm seriously consider contacting my lawyer because I'm so angry. It's not a lot of money but it's a 100 % clear scam! Don't ever order anything from brightmeteors.com 🤕😝

12 August 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

I’d give it a zero if possible

I’d give it a zero if possible. scammers. After multiple attempts to correct the issue I give up. Their ad shows one thing and what they sent is different. They offered $2 refunds then $3 then $5. DO NOT BUY FROM THEM.

9 August 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Scam

Got scammed by this company, sending me a cheap beer opener instead of an electric wine opener set as advertised, when I complained with PayPal, was asked to send it to China on my cost which was more than the cost of the product.

9 August 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

STAY AWAY

STAY AWAY
FRAUDS

6 August 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Advertising a cat fragment When I…

Advertising a cat fragment When I checked on Amazon the same item was less than half their price and with Amazon if your a prime account delivery will be included Another Internet fake supplier

3 August 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

I ordered the "Quick Clothing Fixer"…

I ordered the "Quick Clothing Fixer" from these people - NEVER AGAIN! I bought the package that included the mechinaisim and the tags that go along with it. It arrived in good time, but when I opened it, the tool was there, but no tags. You cannot use this product without the tags. So I wrote to them asking for them to send me the tags and they said that they couldn't and if I wanted to return it, it would have to be on me to pay shipping back to them. The customer representative kept offering me compensation of a few dollars but that's not what I wanted. I wanted to be able to use the product I bought, which I was unable to do without the tags. I also asked if they could just send me the link for the tags, so I could order them myself, and they couldnt't even do that. Will never order from them again. Terrible customer service.

9 July 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

SCAMMERS SCAMMERS SCAMMERS

SCAMMERS SCAMMERS SCAMMERS
My Complaint is not about the product or at least not yet as I haven’t received it. Purchased solar powered cab clearance lights on May 1st. The initial transaction was pretty usual. Unfortunately as the weeks drug on the less this company was willing to do for me. Kept sending me around to different people and passing the buck on whose responsibility it is to track or give me a refund. Now over two months later I’m still waiting for someone to figure it out. I just want my money back and they can’t do that either! So no product and no refund.

30 April 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Not worth it

I might have giving this a 0 stars but the camera did work.
1. Took forever to get to me.
2. Did not come with everything it was suppose to
3. The clip broke off after the 5th use
I am reviewing the mini clip on camera

29 June 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Defect Watch

A couple of months ago, I bought three smart Bluetooth watches from their end. Out of three, one is not working and is not performing properly. I expressed my concern to this company and received either a new one or a refund on my credit card. They asked me to send the product to China from the USA. I chose not to send it to them because of the shipping cost. I paid through PayPal, but PayPal is not helpful in resolving the issue. Each time different customer service people gives me different message and there is no note on my account. It is really painful. Now I raised my concern to Paypal supervisor level. PLEASE DON'T BUY ANYTHING FROM THIS COMPANY. They don't care about the customer. If you are interested in purchasing any expensive products from China, please consider it carefully before making a purchase.

Yesterday I sent an email to the seller, If you did not honor my request, I will post my review to Trustpilot. Today I received a message from seller. They offered me $10. LOL.

12 June 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

After awaiting the parcel for one…

After awaiting the parcel for one month, the parcel got lost. It did not reach my end and I was informed that it was delivered.

16 June 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Con artists, and thieves

This company does not support the customer at all, only passes the “ buck”. The vendors can show whatever product they like and then execute a classic “ bait and switch “ and when you contact them. All you get is condescending diatribe.
A complete RIPOFF.
Do not trust Brightmeteors

31 May 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

BRIGHT METEORS TOTAL RIP OFF.

This Company advertised in Australian dollars then charged me in us dollars making it twice the price, I cancelled within 5 min or order before they sent it but there response was wait till you se it you might like it.
They are a scam company and a rip off and I would suggest to anyone never to buy anything from them at all.
They refuse to refund money and just keep leading you.

3 May 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Paid money 2 months back ,received nothing

Paid money 2 months back, no product received or not refunding money as well...same answer "thanks for your patience, soon you will get it" but no other details, any contact no.
Looks like it's a big fraud.

16 May 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

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