Brickellsicecream Reviews 

103
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, often describing the ice cream as the best they have ever tasted, with amazing and original flavors, and high-quality, natural ingredients free from nasties. Many people also highlight the excellent delivery service, noting that orders arrive promptly, well-packaged, and perfectly frozen, ensuring the product's integrity. Consumers appreciate the overall quality and deliciousness of the ice cream, making it a highly recommended treat. However, some people were dissatisfied with aspects of the delivery. A few customers reported that their ice cream arrived melted or damaged. Additionally, some reviewers experienced delays, with orders not arriving on the expected day.

What people talk about most

Product

Consumers find the product to be exceptional, with many describing the ice cream as delicious, amazing, and... See more

Quality

People report positive experiences with quality, consistently praising the ice cream's delicious taste, often... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers mention positive feedback about their orders, often highlighting the ease of ordering and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved all the ice cream flavours I ordered, especially the brown butter & mince pie and the cinnamon toast! Definitely some of the best ice cream I have ever eaten! Iona was very helpful with the de... See more

Rated 5 out of 5 stars

We discovered Brickell's ice cream at a farm shop cafe in Essex. The taste is amazing (strawberry and salted caramel are our personal favourites) and only wholesome ingredients are used. We then fou... See more

Rated 5 out of 5 stars

Delicious ice cream and amazing customer service! The flavours are excellent and the ice cream is super smooth, no icy hard blocks here! DPD delivered my order a day late so all the ice cream arrived... See more

Rated 5 out of 5 stars

Holy baby jesus!! This ice cream is insane!! what?? Unreal, I just had a spoonful of the Stracciatella chip and the Chocolate before putting them in the freezer and now all i can think about is ice cr... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

103 reviews

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4.6

All reviews

(103)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Free of emulsifiers!

Delicious ice cream, free of emulsifiers. Excellent online purchase - it arrived wrapped in dry ice and still perfectly frozen - and very reasonably priced. I'd recommend it.

14 April 2025
Rated 5 out of 5 stars

Excellent

Excellent. Super helpful when I needed to move my delivery date. Very quick reply. Nothing too much trouble

14 April 2025
Rated 5 out of 5 stars

Absolutely fantastic ice-cream!

Firstly, absolutely fantastic service!
My husband is a massive fan of clean products/ingredients, so I came across Brickell’s via an instagram post and decided to make an order for him of different flavours - delivery was super quick & the flavours (ordered 4) of the ice cream are absolutely phenomenal! Very creamy, smooth, clean ingredients where you also feel great after eating - would highly recommend to anyone looking for a fantastic clean desert! Excited to be ordering other flavours in the future - thanks so much again! It’s the best ice cream we’ve ever tasted

9 April 2025
Unprompted review
Rated 4 out of 5 stars

Nice ice creams

Lovely ice creams, tried 3 different flavours, liked them all. Lost a star because the ice pack to keep the ice creams cold already evaporated completely when the box arrived, so the ice creams had already started going soft. Need to put in more ice packs.

6 March 2025
Rated 5 out of 5 stars

No nasties!

This is a beautiful ice-cream. It's creamy and the flavours are delicious and to crown it all it has none of the ultra processed 'nasties' that all commercial ice-creams have in abondance. It is more expensive but you understand why: it is made with real ingredients.
Better to eat less of a good 'home-made' ice cream than large quantities of the cheapest versions that you can barely be categorised as 'food'.

25 February 2025
Rated 5 out of 5 stars

SO good

After a minor issue with the delivery (not Brickells fault at all). They rectified straight away and the ice creams themselves were SOO good and even better because theyre not full of rubbish. So hard to find in ice creams now - would highly recommend, definitely one of the best ice cream brands out there.

3 January 2025
Rated 3 out of 5 stars

Great ice cream for salt lovers; not so for low salt

I can tell this ice cream is made with quality ingredients, and would be the perfect treat for me; however, salt is added to all the flavours including ones like vanilla, where no salt would be expected. As I normally eat low or no salt, the saltiness flavour is overpowering for me. For someone who eats average or high salt (likely many in UK), this would likely not be an issue. For those used to lower salt diets though, I suggest you steer clear!

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Perfect ice cream

I was knocked out my this amazing ice cream. The flavour and texture is perfect. I love that the ingredients are all completely natural with nothing artificial.
This is the only ice cream I will ever eat going forward!

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Omg wow - go and buy this right now

Omg - I’m not even an ice cream person - I prefer gelato ( real gelato) but wow - this ice cream is something else! I had the chocolate ricotta, I normally don’t like this flavour as I find it bland. But not this one- gorgeous, creamy, indulgent ice cream scatted with lovely little chocolatey bits. I found it in my local organic shop that’s 2 mins walk from me and I will now be forced to buy it all the time. And before you think twice because of the price - it’s worth every penny. No ingredients I can’t pronounce and maximum flavour!! I am now a loyal customer.

30 August 2024
Unprompted review

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