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BrickellsicecreamReviews 

98
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ice cream for its delicious taste, high quality, and natural ingredients, often describing it as the best they've ever had. Many appreciate the variety of flavors, including both classic and unique options, and note the creamy texture without icy blocks. The delivery service is frequently highlighted for its speed, efficiency, and excellent packaging, ensuring the product arrives perfectly frozen. However, some customers also noted issues with delivery, where orders arrived late, melted, or damaged due to mishandling. A few other people also felt that certain ice cream flavors did not meet their expectations, citing a lack of taste or an unpleasant flavor. Additionally, there were occasional concerns about the dry ice packaging and delays in order fulfillment.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the ice cream as delicious and the... See more

Quality

People report positive experiences with quality, consistently describing the ice cream as delicious,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered this ice cream last year and it is absolutely delicious. The vanilla is as good as I’ve ever had. It is unprocessed and so tasty. The perils of ultra processed foods has obviously been h... See more

Rated 5 out of 5 stars

I loved all the ice cream flavours I ordered, especially the brown butter & mince pie and the cinnamon toast! Definitely some of the best ice cream I have ever eaten! Iona was very helpful with the de... See more

Rated 5 out of 5 stars

Holy baby jesus!! This ice cream is insane!! what?? Unreal, I just had a spoonful of the Stracciatella chip and the Chocolate before putting them in the freezer and now all i can think about is ice cr... See more

Rated 5 out of 5 stars

Brickell makes the BEST strawberry icecream in the world! I would walk 500 miles for it! A wonderfully honest company especially when their delivery company lets them down.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.7

All reviews

(98)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Delicious ice cream

Delicious ice cream delivered to my door still beautifully frozen. Delivered when I had been informed that it would be delivered. Excellent service and product

8 June 2026
Rated 5 out of 5 stars

Delicious ice cream

Delicious ice cream - delivered properly cold.
Only criticism is last delivery took a lot longer than Shop estimated (The App)
Brickells is great

11 May 2026
Rated 5 out of 5 stars

Quick delivery and Tasty

I first tasted this icecream in London, my don snd his partner had a couple in their freezer. As it was genuinely the best rwady made icecream that I've tadted Ubirdered on my return to the West Midlands. Delivery was quick. Products arrived frozen through. Well done.

9 March 2026

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