Briant Broadband Reviews 

159
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Briant Broadband made such a difference to me, my home and my home based business. Before...unable to upload data to the Cloud, mobile reception abysmal, home TV forever buffering. After...just unde... See more

Rated 1 out of 5 stars

Very poor service. I get awful WiFi inside my house despite doing everything I can to make sure my router is placed correctly. I have also added boosters that do nothing. I pay for 2.5Gb but get... See more

Rated 5 out of 5 stars

Briant invested in cabling our private estate and has provided a simple, well supported, network ever since. Immediate help for the few issues I have encountered, normally from someone who's name I... See more

Rated 5 out of 5 stars

I had been with Sky Broadband for decades and decided that I need to switch as I was not getting value for money. Sky kept increasing their prices so I changed to the local Briant Broadband company... See more

Company details

  1. Internet Service Provider

Written by the company

Briant Broadband is the South East’s latest choice for Super Fast Sussex Fibre and Wireless Broadband for businesses and homes. Briant Broadband are a small, customer service focused business. Our friendly team at Briant Broadband are local, flexible and "can do". We're a fibre and wireless broadband provider that connects you to what matters, a local provider who care about delivering fast flexible customer service and outstanding data speeds. We offer straightforward, honestly priced deals and bespoke packages at the speed you need, for as long as you want. Set yourself free with service quality that’s ready for the future.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

159 reviews

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4.4

All reviews

(159)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Briant are brilliant

Briant are brilliant, have used Babble and Focus in the past and have had the worst service ever. Briant came along and did what they said and have had no issues what so ever since they did the install.

Brilliant company who do what they say and not mess your business up like the previous cowboys.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Briant Broadband

When I first joined Briant they were brilliant, as soon as City Fibre put in the line Briant were round the same afternoon installing & setting up my router. Since then (3 years approx) I've never had any issues with the service provided & the bonus is they are a local company & (so far) easy to contact.

23 June 2024
Unprompted review
Rated 5 out of 5 stars

evering thing was faultless

evering thing was faultless. Had a problem porting my house phone over but fully beleive it was due to Sky. All contacts with customer service handled locally and dealt with by them with consideration to my needs. In terms of the product i have now double the download speed for half the price and 10x the upload speed but don't use. Why on earth do normal people allow themselves to be financially abushed by big companies that treat you no more than a number. Thankyou Briant.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant installation. Brilliant service. Brilliant staff. Brilliant prices.
Brilliant

21 June 2024
Unprompted review
Rated 5 out of 5 stars

I've had my fibre broadband for 10mths…

I've had my fibre broadband for 10mths now and can honestly say it's been brilliant. Briant have been helpful all the way through the installation and dealt with any questions I've had in a polite and punctual way.
Happy to recommend their services to anyone.

8 October 2023
Unprompted review
Rated 5 out of 5 stars

Internet

Fast and efficient installation
Excellent line speed
Exceptional speed of response in resolving any issues that have arisen
A great highly motivated team who are friendly and knowledgeable

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Incredible service

Incredible service! Made the switch after getting disillusioned with both Sky and Virgin. I can THOROUGHLY recommend. Nothing has been too much trouble, connection is amazing, solutions to problems forthcoming and customer service excellent. I would never return to the big providers. Very impressed with this service on so many levels.

21 June 2024
Unprompted review
Rated 4 out of 5 stars

At home 20/20 Fast but they don't want new customers

At home 20/20 Fast, reliable and reasonably priced.
Tried to get the to provide my church. No connection yet (and for the past year). We currently have a copper connection fed from a pole which bristles with fibre! I contacted Briant and they said they would contact City Fibre. Nothing heard for 4 weeks! Thinking of switching to TOOB.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Efficient service

Efficient service. Invisible wiring. Speed as per stated by Briant, with very few, if any drops.
Had to get modem moved to centre of apartment to spread the coverage better, which was no problem to them.
Would recommend all day long.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Class act

Not a lot I can say really. The speeds quoted are held and frequently exceeded. Can't comment on the customer service as I have had no need to contact them. The two guys who turned up to install the service were pleasant and friendly and didn't make a mess. Altogether, very happy.

9 April 2024
Unprompted review

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