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The Brew Crew - Beer Distributor  Reviews 461

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TrustScore 5 out of 5

4.9

Beer Distributor
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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, efficient, and friendly, often going above and beyond to assist with orders and provide advice. The service is frequently described as excellent, with many appreciating the quick turnaround times for orders, ease of collection, and overall smooth process. People also highlight the quality of the products and the reliability of the equipment provided. However, some customers also noted an instance where a staff member's communication was unclear regarding a product, specifically an expired keg being provided without sufficient explanation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and helpfulness. Customers... See more

Product

Consumers find the products to be positive. Many reviewers praise the quality of the kegs and associated... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick turnaround on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got our double tap kegerator recently from the brew crew. Couldn’t have been more helpful with their answering of questions and delivery time so we could be at home to see how to set up everything.... See more

Rated 5 out of 5 stars

I've used the Brew Crew a number of times over the last few years for staff parties and they have been nothing but professional, I can highly recommend.

Rated 5 out of 5 stars

Great service and staff are very efficient and helpful they even took time out to show how to clean my tap unit eventhough they were quite busy, will be back

Rated 5 out of 5 stars

I placed the order online on a Saturday evening around 7pm and I received it on the Monday! 10/10. Had to contact Cistomer Service for some help regarding a further item required and they were very v... See more

Company details

  1. Beer Distributor

Written by the company

Over 22 years experience delivering kegs, gas, service and parts.

Contact info

4.9

Excellent

TrustScore 5 out of 5

461 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Public

Professional, quick and efficient, kept informed throughout the order and delivery process, big 👍

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Extremely quick delivery

Extremely quick delivery, all wrapped up nicely, haven’t got around to using tapping head and creamer nozzle yet, but should see no problem with them. Will purchase of The Brew Crew again

30 September 2023
Unprompted review

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