I love Brello and their service! Unfortunately there are many other companies that offer the same or similar product for $35 less per month and I couldnt justify staying. If the prices come down, I’... See more
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Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.
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I saw that they replied saying they would reach out to me to understand the situation but no one has reached out.
I have used Brello for a year and was having good results. I've noticed a sharp decline in results since they updated pharmacy. I also have found their renewal process to be shady and customer service at the pharmacy terrible. They say you get a 3 month supply but don't specify days or months. My meds expire before the 3 months is up. When I called Brello she said yes they should last 90 days and then transferred me to the pharmacy. The lady I talked to was very condescending and said it should only last 12 weeks which is 84 days. Now I am left with meds that don't last a full 3 months. After this and a few other subscription frustrations I don't plan to continue with this company and I feel like I should have a full 90 days worth of meds!

Reply from Brello Health
They are thorough, answer any question or concerns. Very efficient when ordering meds. I completely trust them and will continue to use them. The price is very affordable and never goes up.

Reply from Brello Health
Brello is fantastic. The customer support is amazing. Calling is quick and easy! For answers to questions that are not directly medical advice, the Facebook group has so many admins that can get you to the right person quickly and are so helpful. I absolutely love the community and live Facebook events! Brello bites and sweet delights is a fun way to learn new foods for our nutritional goals and Imani, Mercedes and Deborah are so fun and engaging! This is the type of business that wants people active and engaged in the process and they truly care about your progress!

Reply from Brello Health
I’ve been a member of Brello Health for almost a year, and my experience has been exceptional. From the outstanding customer service to the engaging and informative member programs, I’ve truly enjoyed being part of the Brello Health community.
Whenever I’ve contacted customer service, the team has been friendly, helpful, and professional. The weekly live sessions with Mercedes and Deborah Ann are both fun and informative, and I always look forward to them. I also really enjoy the monthly cooking lives with Imani. It’s wonderful to learn new, healthy, and delicious recipes that I can incorporate into my routine.
It’s was great to see the CEO participate in one of the weekly live sessions, which makes the community feel even more connected and engaged.
Another feature I really appreciate is Brello Rise, the fitness platform that is available to members at no additional cost. There are workout videos designed for all fitness levels, making it easy for everyone to find something that works for them.
Overall, I’ve had a wonderful experience with Brello Health and truly appreciate the support, education, and sense of community it provides to its members.

Reply from Brello Health
Brello is more than a way to get glp-1s, it's a way to learn more about nutrition and lifestyle changes. But not just that. Brello has 2 Facebook support groups, a blog, and numerous fitness videos. You just can't beat them for helping us get healthier!

Reply from Brello Health
Absolutely LOVE Brello - the Community, the Brello Rise workout videos, Facebook Lives with the private groups - fun! It's ALL fantastic and a complete LIFE Changer! I've lost 65 pounds in 10 months and my eating habits are now more intentional and better for me all around. Highly recommend!

Reply from Brello Health
Initial process was easy to navigate. Product was shipped in a timely manner. I’ve using since April 2026 and working very well for me.

Reply from Brello Health
I absolutely love this company. I have to take brake because I am traveling but ad son i am back i will continue my journey with Brello .I will highly recommend to all my friends and family. Thank You Brello.

Reply from Brello Health
What I love most about Brello is the trust and community they build. Their customer service was so helpful when I was doing my initial research and answered every single question. My first order was shipped quick and came with absolutely everything I needed to start right away! Even when a temporary pharmacy recertification gap in my state meant I had to grab a backup order elsewhere, the Brello community kept me hooked. The group support, tips, and easy-to-follow fitness routines right in the app make a huge difference on this journey!

Reply from Brello Health
I have had a great experience with Brello. I've been with them since March of 2026, and the service has been flawless. My meds are always sent on time without me having to do anything other than answer a few question.

Reply from Brello Health
I highly recommend Brello Health and their customer support representatives. I've had nothing but positive experiences with my meds, shipping and reliability.

Reply from Brello Health
I had a hard time finding a phone number to call customer service and request a pause on my account. I couldn’t get into my portal. I found an email address so I emailed them the following message:
Hello I’m having problems logging in on my account. Please pause my subscription until further notice. wanted my account paused.
I do hope they honor it and try not to send it anyway. I think it would be better if they were to confirm my email and offer how to troubleshoot the login problem.
Teri T

Reply from Brello Health
The process was fairly simple. I love that I am on my way to a healthier me.

Reply from Brello Health
I just signed up with Brello Health after speaking with my PCP about switching to compounded tirzepatide because I could no longer afford the brand-name medication.
My daughter has been using Brello Health for about a year and has had a great experience, so I felt comfortable giving them a try.
I filled out the intake forms, uploaded my current prescription, and within an hour I had already spoken with a provider and was approved to stay with my current dose. The entire process was incredibly easy, straightforward, and FAST.
It was such a relief to have everything handled so smoothly, especially when navigating a medication change can already be stressful enough. So far, I’m very impressed with Brello Health and really appreciate how simple they made the process. ⭐⭐⭐⭐⭐

Reply from Brello Health

Reply from Brello Health
I continue to have such a positive experience with Brello. From the medication and ordering process to the customer service and community support, I’ve consistently felt informed, supported, and taken care of.
What stands out most to me is that Brello feels like more than just a place to get medication. The education, encouragement, community, and focus on overall wellness have made a real difference in my journey. I’ve had great experiences anytime I’ve needed help, and communication has always been friendly and responsive.
I’m incredibly grateful I found Brello and would absolutely recommend them to anyone looking for supportive, knowledgeable care on their wellness journey. 💜

Reply from Brello Health
Using them for 9 months now. Very pleased with their service, the quality of the product, and pricing. Thank you.

Reply from Brello Health
With so many options for GLP's, i was concerned about finding a legitimate company to order from. Brello had good recommendations on Facebook sites from actual people. I have been very satisfied with the service and quality of the medication that I purchased.

Reply from Brello Health
I LOVE IT! It was such an easy process to get approved for my medication. I received it right away. The shipment is extremely fast. 100% recommend.

Reply from Brello Health
I love that the medicine arrived quickly.
I haven't lost that much weight yet, but I'm hoping I'll start dropping soon. I may need to up my dose . So far so good not really having any bad side affects .

Reply from Brello Health
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