Brello Health Reviews 

4,448
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 2,343 reviews, reviewers had a great experience with this company. Customers frequently share how much they love the affordable pricing, the high quality products, and the remarkably straightforward wellness programs designed to help them succeed. Many consumers also mention that the extremely helpful and responsive support team makes managing their health journey very easy, comfortable, and completely stress-free. Some people were dissatisfied with customer service communication, noting slow responses, unhelpful interactions, or unexpected difficulties when trying to resolve administrative problems. A few other people also felt that certain product options were quite expensive or did not deliver the expected results when compared directly to alternative choices on the market.

What people talk about most

Product

Clients share positive opinions on product quality, frequently noting that the medications work effectively... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting top-notch, highly... See more

Service

People report high satisfaction with the service, highlighting a seamless and efficient operational process.... See more

Price

Reviewers mention positive feedback about price, highlighting very reasonable costs and unbeatable... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Brello and their service! Unfortunately there are many other companies that offer the same or similar product for $35 less per month and I couldnt justify staying. If the prices come down, I’... See more

Company replied

Rated 4 out of 5 stars

My experience has been great! Whenever I had a delay in shipping they found solutions to meet my needs. I rated it a 4 only because the doctors stop responding even after I setup a zoom call. I will c... See more

Company replied

Rated 4 out of 5 stars

I love that the medicine arrived quickly. I haven't lost that much weight yet, but I'm hoping I'll start dropping soon. I may need to up my dose . So far so good not really having any bad side affec... See more

Company replied

Rated 4 out of 5 stars

Brello was a great source. Customer service Available anytime I had questions. Quality products that worked very well for me. Arrived in good time when ordered. I would still be with them but foun... See more

Company replied


Company details

  1. Wellness Program

Written by the company

Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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4.2

All reviews

(4,448)

2,250 reviews in the last 12 months

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Rated 1 out of 5 stars

I was on Tirzepitide once before and my…

I was on Tirzepitide once before and my appetite dropped dramatically and I lost the weight I was looking to. I gained a small amount back and then wanted to get back on to finish to my goal. This time I went with the compound through Brello, and after 2 to 3 months notice almost no difference in my appetite and have lost almost no weight at all. It is definitely watered down into their "compound", and is in no way comparable to the real thing. There's no way of knowing how much of the peptide is actually in this compound but I believe it is very very weak and therefore it's very very ineffective. I contacted the company and basically was told too bad.

31 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi ,

We understand how important clarity and continuity are throughout your journey.

We’d really like to take a closer look at your experience and help point you in the right direction. To protect your privacy & discuss the specifics of your account securely, a member of our team will be reaching out directly through the contact information on file so we can better understand your concerns and connect you with the appropriate resources. Because your health information is sensitive, we want to ensure this matter is handled through our secure internal channels rather than a public forum.""

Rated 5 out of 5 stars

I have had a great experience.

I have had a great experience with Brello. I have been successful on their program. I joined 5/2025 and have had no issues with service nor the medication I use. I have recommended Brello to friends.

31 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience and for being part of Brello since May 2025! We truly appreciate your continued trust and kind words about our service. We’re grateful that you’ve chosen Brello and appreciate you recommending us to your friends. Thank you for being part of our community!

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service. Highly recommend.

31 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your feedback and for recommending Brello! We truly appreciate your kind words about your experience with our service. We’re grateful for your trust and support, and we’re happy to have you as part of the Brello community!

Rated 5 out of 5 stars

Timely responsive

Timely responsive, fast and dependable shipping.

1 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for sharing your experience with Brello! We’re glad to hear that you’ve found our team responsive and your deliveries fast and dependable. We truly appreciate your trust and support, and we’re grateful to have you as part of the Brello community!

Rated 1 out of 5 stars

I just finished my third and last order…

I just finished my third and last order of tirzepatide from Brello. $499 for 3 months was actually a really good deal and suddenly my 2 year plateau ended with 15 lbs gone in 6 months.
Learning now they switched pharmacies which is probably why I gained ALL of this back in the last 3 months of using their product.
When I reached out they didn’t share this information and instead blamed me. This isn’t another plateau and makes absolutely no sense other than that they sent ineffective, diluted vials in my last order.
$500 to gain 15 lbs is insane. I wish I could get my money back, but they do not care about the customer experience and I hope this reflects in their success.

30 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi, we apologize for the experience you had and appreciate you bringing this to our attention.

We’d really like to take a closer look at your experience and help point you in the right direction. To protect your privacy & discuss the specifics of your account securely, a member of our team will be reaching out directly through the contact information on file so we can better understand your concerns and connect you with the appropriate resources. Because your health information is sensitive, we want to ensure this matter is handled through our secure internal channels rather than a public forum.

Rated 3 out of 5 stars

Great product ... horrible software.

Great product, but ....
Horrible software. It has screwed up the delivery address for most (or all) of my orders since 2025. The software won't let me change it myself, and it keeps reverting back to an invalid address. I've spent countless hours with customer support trying to get things fixed. If they hired some competent software people, it could easily become a 5-star review.

30 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulties you’ve experienced with your delivery address and the frustration this has caused. We understand how important it is for account information to be accurate and easy to manage, and we appreciate you bringing this experience to our attention. Your feedback is valuable as we continue working to improve the customer experience. We’re grateful for your patience and for giving us the opportunity to do better.

Rated 5 out of 5 stars

Meeting my needs very well

Meeting my needs very well. Greaty delivery, always get my order correct and responsive to my concerns. Very happy with this company and have used them for about a year!!

30 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience and for being with Brello for about a year! We’re grateful to hear that you’ve had a smooth experience with your orders and that our team has been responsive when you’ve needed assistance. We truly appreciate your continued trust and support!

Rated 5 out of 5 stars

Brello is a rare gem

Brello is a rare gem! The process was easy, medications were delivered quickly, packaging was great, and clinical support is available if needed.
The medications are reasonably priced, high quality, and best of all - they work!
I really love the Brello app too! Lots of great resources for overall wellness. So glad I found Brello.

4 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We’re delighted to hear that you’ve found the process convenient and that you’ve enjoyed the app and the wellness resources available to our members. We also appreciate your kind words about our delivery experience and clinical support. We’re grateful you found Brello and are so happy to have you as part of our community!

Rated 5 out of 5 stars

Great customer service!

26 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your kind words! We’re thrilled to hear you’ve had a great experience with our customer service team. We truly appreciate your support and are grateful to have you as part of the Brello community!

Rated 5 out of 5 stars

The med came in a timely manner

The med came in a timely manner. It was packaged nicely with ice packs. It has helped my weight loss wonderfully. I must say that they saturate my inbox with emails. I would like to see less.

14 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for taking the time to share your feedback with us! We’re glad to hear that your order arrived in a timely manner and that you’ve had a smooth delivery experience. We also appreciate your feedback regarding email frequency and understand how receiving too many messages can be overwhelming. We’ll take your comments into consideration as we continue working to improve the overall member experience. Thank you for choosing Brello!

Rated 5 out of 5 stars

Awesome experience

Awesome experience! I’ve lost lots of weight and feel great! Excellent customer service.

5 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your kind words about our customer service and are grateful for your continued trust and support. It’s wonderful to hear that you’ve had such a positive experience with our team. Thank you for choosing Brello and being part of our community!

Rated 5 out of 5 stars

Lighting fast shipping

Lighting fast shipping. My product was packed very neatly and has never been late.

21 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for sharing your experience with Brello! We’re so glad to hear that you’ve consistently received your orders promptly and that you’ve been pleased with the packaging. We truly appreciate your trust and continued support!

Rated 5 out of 5 stars

Here’s your sign

Excellent experience. Excellent product. Unimaginable results. No complaints.

15 January 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your kind words and are grateful to hear that you’ve had such a positive experience with our team and services. Thank you for choosing Brello and for taking the time to leave us a review!

Rated 4 out of 5 stars

Brello has been so helpful for me on my…

Brello has been so helpful for me on my weight loss journey. The app could be improved with more information but does serve the purpose.

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your feedback about the app and are glad you’ve found it useful as part of your overall experience with us. We value your suggestion for more information and will keep it in mind as we continue looking for ways to improve our member resources. Thank you for choosing Brello and for being part of our community!

Rated 5 out of 5 stars

Very fast and effective!

30 August 2025
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for sharing your experience with Brello! We truly appreciate your kind words and are glad to hear that you’ve had a smooth experience with our service. Thank you for choosing Brello and for taking the time to leave us a review!

Rated 5 out of 5 stars

After trying other suppliers Brello has…

After trying other suppliers Brello has been awesome and always right on time with delivering!

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We’re thrilled to hear that you’ve been pleased with the service and that your orders have consistently arrived on time. We truly appreciate your trust and are grateful to have you as part of the Brello community!

Rated 5 out of 5 stars

I’ve been using Brello for over a year…

I’ve been using Brello for over a year and have never had a negative experience with them. Their response time is quick, their shipping is efficient and the price has been the most affordable of all advertised companies I’ve seen.

10 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for being part of Brello for over a year and for sharing your experience! We truly appreciate your kind words about our responsive support, efficient shipping, and overall value. Your continued trust means so much to us, and we’re grateful to have you as part of the Brello community!

Rated 5 out of 5 stars

Reliable and affordable option for…

Reliable and affordable option for GLP-1. Shipments always ontime and support has been available if needed. I appreciate the app for tracking symptoms.

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your kind words about our timely delivery, responsive support, and member app. We’re glad you’ve found the app’s tracking features helpful and appreciate you choosing Brello. Thank you for being part of our community!

Rated 5 out of 5 stars

Brello has made such a positive…

Brello has made such a positive difference in my weight loss journey. I am so thrilled with the Brello and the community support.

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your kind words about our community and the support you’ve received. We’re grateful to be part of your journey and so glad you’ve enjoyed being part of the Brello community. Thank you for choosing Brello and for sharing your support!

Rated 5 out of 5 stars

Fantastic company and product!

I love Brello’s products and customer service. I’ve had such success on Brello’s compounded Tirzepatide! No real success on anything else or having tried many other weight loss programs. And the associates are wonderful to work with!!

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your kind words about our customer service and team. It means a lot to know that you’ve enjoyed working with our associates and have had such a positive experience with Brello. We’re grateful for your trust and for being part of our community!

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