Breathelio Reviews 

1,253
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the device very helpful for curbing cravings, making it much easier to manage the daily transition and successfully maintain the habit of quitting smoking or vaping. People frequently appreciate the straightforward design, everyday ease of use, and the pleasant mint and cinnamon flavors available. Some people were dissatisfied with significant delivery delays, long waiting times, and missing items in their packages upon arrival. Additionally, a few reviewers noted that certain replacement cores felt tasteless, completely dry, or failed to fit securely inside the device tube.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many praising it as a game changer that successfully... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers are satisfied with the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the product is lightweight,... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praise quick shipping times... See more

Order

People report mixed experiences with order, reflecting a high level of disagreement among consumers. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Hi, so far the experience is good i liked the cinnamon spice, cold turkey & minty magic cores. for improvement please ad a seal to one end of the cores so it doesn't drop and a stick or any other dev... See more

Company replied

Rated 2 out of 5 stars

I can understand the idea of it but having tried the “cold turkey” flavor and now using the mango and berry flavours, the lack of taste and same feeling on your thought is very noticeable. I would... See more

Company replied

Rated 5 out of 5 stars

I purchased this for my son who has tried multiple things to try and quit smoking…he did want to use toxic medication and we stumbled across this and thought its worth a try. He’s very happy with th... See more

Company replied

Rated 5 out of 5 stars

The shipping was faster than estimated, the pricing beats competitors by far. The simple wooden Lio is well made and pleasent to use. After years of trying, the Lio is the First Thing that consistentl... See more

Company replied


Company details

Written by the company

At Lio®, we’re transforming cravings with our flavored air diffusers, providing relief anytime, anywhere—without nicotine, vapor, or smoke. Join us in our mission to help 100 million people quit unhealthy habits by 2030 and experience the refreshing difference with Lio®!


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(1,253)

247 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied

Very satisfied. The shipment was not delivered first time due to address error and the company sent it again on their own expense. Thank you very much

2 September 2025
Unprompted review
Breathelio logo

Reply from Breathelio

So glad to hear everything worked out! We’re happy we could resolve the issue and get your order to you. Thank you for your kind words and patience. ✨

Rated 5 out of 5 stars

Killer of a product

Killer of a product, expected the steel/wood will be better quality. But it does the trick as it should!

1 September 2025
Unprompted review
Breathelio logo

Reply from Breathelio

Thanks for the honest feedback! We’re glad it does the trick, and we’ll definitely take the note on material with us.

Rated 2 out of 5 stars

Once you give a good review they will not care

Good communication and responds to queries fast. So far the product is working for me.
Want to just update. Once I gave a good review their customer service is gone bad. No communication and ordered 5 days ago and no tracking number and no response from customer service.

30 August 2025
Unprompted review
Breathelio logo

Reply from Breathelio

Thank you for your kind words! 🌟 We're so glad to hear that the product is working well for you and that you're happy with our communication.

Rated 1 out of 5 stars

Unfair Treatment & Pending Affiliate Payment

I collaborated with BreatheLio as an affiliate and actively promoted their brand in good faith. I put in my time and effort, generated results, and even received a partial payout. However, when it came to clearing the remaining payment, they introduced a new rule (UTM link tracking) that was never mentioned in their earlier policies or documentation.

It feels unfair that after my campaigns were completed, they decided to change the conditions and refused to release the rest of my commission. This is extremely disappointing and leaves a negative impression of how they treat affiliates.

I genuinely enjoyed working with the brand and even recommended it to others, but this experience has forced me to reconsider. Transparency and fairness should be the foundation of any affiliate partnership, and unfortunately, I didn’t experience that here.

30 August 2025
Unprompted review
Rated 4 out of 5 stars

Easy to use

Easy to use, great alternative to vaping

29 August 2025
Unprompted review
Breathelio logo

Reply from Breathelio

We're glad it's been a great alternative to vaping for you. ✨

Rated 5 out of 5 stars

I find the lio very smooth in the hand

I find the lio very smooth in the hand. I have the wooden one and got it to protect my teeth from damage. They helped me come off vape. Of which I cut down my nicotine intake over a few months to 0mg. Then I switched to lio. At first I wasn’t too pleased about the other flavours apart from the mint ones because they are less aromatic. Now I do not mind that they aren’t.

28 August 2025
Unprompted review
Breathelio logo

Reply from Breathelio

That’s such an inspiring journey! 🌟 Amazing that you managed to reduce your nicotine to 0mg and then fully transition to Lio.

Rated 5 out of 5 stars

I FINALLY QUIT VAPING

Really can’t fault this product it has worked for me!! I am over 1 month, zero vapes or cigarettes!! I was vaping at least 3 600puff vapes a day spending £70 a week. I went completely cold turkey with this product and honestly it’s brilliant. If you’re serious about quitting then this product is a must I would only recommend the flavours cold turkey and mint for that strong taste and hot on your throat. I tried all flavours orange is nice just really weak. I must add I am using some form of nicotine replacement but iv tried that several times with this I have finally done it and im on the road to a much healthier and fitter life style! THANK YOU BREATHELIO!!!!

24 July 2025
Unprompted review
Breathelio logo

Reply from Breathelio

We’re thrilled that Lio has been the missing piece to help you finally quit and start living a healthier, fitter lifestyle. 💛

Rated 3 out of 5 stars

Mehh

Seems fine, but the price is ridiculous for what you get.
I really don't get how people get flavors out of those sticks. It tastes like dry air and that's it.

I dont think this is the thing that's going to make me stop vaping.

28 August 2025
Unprompted review
Breathelio logo

Reply from Breathelio

I'm sorry to hear that you didn’t get the experience you hoped for. 🙏

The mint flavors tend to be a bit stronger, would you be open to trying those?

Rated 5 out of 5 stars

Company is great, product is awesome

Company is great. I ordered the wrong kit originally and they dispatched another for free.
I am now two weeks vape free and it has been so easy with this device. My favourite flavours are the mint ones but they are all good.
Still can’t believe how is easy this has made quitting vaping.

28 August 2025
Unprompted review
Breathelio logo

Reply from Breathelio

That’s amazing to hear! 🌟

Huge congrats on being two weeks vape-free, such a big accomplishment. We’re so glad the mint flavors are your favorite and that Lio has made quitting feel easy for you.

Rated 1 out of 5 stars

Not delivered

delivery was supposed to be 3 days ago, and the delivery agent called to ask if i'm at the delivery address and I confirmed so.
Then there was no attempts to deliver, and I tried to contact the courier and Breathelio, but there's no response at all. And i'm trying to call the delivery agent but he doesn't answer.

25 August 2025
Unprompted review
Breathelio logo

Reply from Breathelio

I'm very sorry for this frustrating experience. 😔
Please send us an email at support@breathelio.com with your order number and details about what happened. We will immediately contact the courier on your behalf to get this resolved and make sure your package is delivered as soon as possible.

Rated 5 out of 5 stars

Real help to quit smoking

It is 10 days i gave up smoking and vaping. Since the very beginning it helped me a lot . I use Breathelio a few times a day, as it completely stopped me from whishing to smoke. Hope the result will last, but till now it' s a life changer!

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Did not receive the order.

Did not receive the order.
courier company portal says its delivered. no reponse from courier company
No response from BreatheLio customer support.

27 August 2025
Unprompted review
Breathelio logo

Reply from Breathelio

Please send us an email at support@breathelio.com with your order number and details about what happened. We will immediately contact the courier on your behalf to get this resolved and make sure your package is delivered as soon as possible.

Rated 5 out of 5 stars

The best solution for giving up Nicotine

The best solution for giving up a 30 year smoking habit; it was a very smooth transition and I am totally stunned how easy it was. I do not however go anywhere without my Lio and it has been an amazing relief to be free of nicotine now for six months and counting. Thank you Breathelio Team and Mees for liberating me and my lungs!!

30 January 2025
Unprompted review
Rated 4 out of 5 stars

Extremely helpful!

Not keen on the fruit flavours, but it's possible because the wood holds the flavour from the eucalyptus and mint, so it drowns the more subtle flavours. I had already quit smoking and was vaping zero nicotine. This is a good aid to stop inhaling wet or sticky things and hopefully another step closer to being completely free!!

24 August 2025
Unprompted review
Rated 5 out of 5 stars

The reason I’m smoke free 1-month+

The breathe lio is honestly the reason I’ve been smoke free for over one month, with no real itch to pick up another vape. My biggest worry was that I’d be tempted when I out socializing or seeing others vape, but this behavior replacement helps so much! My favorites are the mint and cold turkey ☺️

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Bad taste and totally not helping…

Bad taste and totally not helping quitîng smoking.

Also no response when i asked for a refund

30 July 2025
Breathelio logo

Reply from Breathelio

I'm sorry to hear that the product didn't meet your expectations.
Please contact our customer support at support@breathelio.com, and they will provide you with the instructions for returning your order so we can process your refund.

Rated 5 out of 5 stars

It’s simple, but really effective would highly recommend

I’ve been trying quite awhile to stop smoking. I’ve tried nicotine patch nicotine gum vaping going cold Turkey but I always seem to make it a few months down and then the craving start to kick in I am feeling really hopeful using the breathe lio i’ve only managed to try the two mint based flavours which is cold turkey and mint but I can honestly say I’m feeling really hopeful. I haven’t even thought about a cigarette once as this is completely replaced that hand to mouth action and because the flavour steak acts almost as a block you feel like you’ve taken a real drag as if you would on a cigarette so it’s completely satisfied my cravings very impressed. I think this will be a long-term thing. Would highly recommend to anybody trying to stop smoking or vaping.

21 August 2025
Unprompted review
Breathelio logo

Reply from Breathelio

Wow, what an inspiring journey! 🌟 It’s amazing to hear that after trying so many methods, Lio has finally given you the hope and relief you’ve been looking for.

Rated 5 out of 5 stars

Best product i have ever tried

From the very first day of using the Breather Lip, I noticed a real difference my urge to smoke dropped instantly. By the time I reached day 12, I was down to just one or two cigarettes a day, which for me is the most important step toward stopping completely. It gave me control in a way I never had before, and it feels like the real key to finally quitting for good

1 August 2025
Unprompted review
Breathelio logo

Reply from Breathelio

You’re taking the most important steps toward quitting for good, and we’re so proud that Lio could be part of your journey.

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