Braun-Clocks - UK Reviews 685

Initially I had ordered a clock, but Royal Mail lost my package! Luckily the Braun support team in London graciously helped me out and provided excellent customer service throughout the entire process. This really made such a difference for me. I definitely would recommend! Massive thank you to Bhavin in the support team for going the extra mile!!

The Technical Support Team made the return and replacement of a faulty item effortless.

Shockingly poor my watch is just over two years old..and suddenly stopped working…thinking maybe it was just a battery I swapped out the battery like for like….the watch is still dead….looking at the inside it’s a terribly cheap Chinese movement secured only with a cheap plastic ring….without the battery it just waggles around inside and the seconds hand has already fallen off….used to be German made ….clearly cost cutting has hit…save yourself some money and buy a Casio….that will at least tell the time after 2 years

Ordered through Braun.de - order took forever to come from the UK (I mean, why??). Explains why the postal charges were 10 euros.
The product wasn't great - the clock face and alarm settings were harder to see/read than online, the travel 'cover' was useless as it folded out in front and couldn't be folded backwards, the knob for turning and setting the alarm was super fiddly.
Sent it back, which cost another 13euros. So Braun set me back 23 euros for... postage and nothing else.
Don't order online. Just find the products in a shop somewhere.

five times the amount of tax. You should have informed me about this. That's why I want to return it.

I was looking for something that I could use at my desk and this fit the bill perfectly. The fact that it allows me to charge my phone or earbuds just makes it better

Fantastic watch. I first saw Braun clocks more than 30 years ago when my dad went to Germany and brought for me a Braun alarm clock. That clock was with me for the next 15 years, diligently reminding me every morning to wake up and study. After I completed my engineering and presently working for Government, I bought a Braun clock and watch for my dad 20 years later

Simplicity is the ultimate sophistication and my Braun clock fits this statement. Absolutely delighted with the clock and your service. Many thanks and have a happy Christmas and new year. The watches are pretty sophisticated too!

Easy process to order and quick delivery.

Great price and fast shipping

The whole experience was pleasant. From viewing the articles to payment to receiving the goods.

Good communication, speedy delivery and great item.

I really like the clock I bought. It was exactly as described, and arrived quickly and well packaged.

I ordered a watch for my wife, it wasn't working but the return process was very easy, with a reply-paid label provided. The replacement arrived within a week and was perfect.

Professional support, very clear explanation how to solve some problem - and it worked! Quick communication.

Easy navigation of the site, good prices and swift postage. I love Braun clocks. The quality is great, it never disappoints. Great prices too

It's like an independent entity that I really like~

I am happy with watches. Best disign and functionality. Simplicity is dicisive point.