Braun-Clocks - UK Reviews 677

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and design of the products, often highlighting their aesthetic appeal and functionality. Many consumers found the prices to be good value, especially during sales, and appreciated the swift and reliable delivery service. The overall service experience is frequently described as positive, with people noting the ease of ordering and helpfulness when issues arose. However, some customers also noted occasional issues, such as a clock being noisy or having a cheap material feel. A few people experienced problems with delivery, including parcels not arriving or couriers not providing clear information. There were also isolated reports of products, like a watch, stopping working prematurely or having a low alarm volume, and some difficulty with obtaining replacement parts or manuals.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the excellent... See more

Quality

Customers had positive experiences with quality, often praising the high standard and elegant design of... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the quick and easy ordering... See more

Price

People report positive experiences with price. Many customers found products to be good value, with some... See more

Service

Clients share positive opinions on service. Many customers praise the good service and products, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too. So tempting I had to get one as my old digital clock was def... See more

Rated 5 out of 5 stars

Bought a new model digital alarm clock but it had no instructions and couldn’t find anything online or the official Braun manual page ( just not updated I guess ). Contacted Braun and in just under te... See more

Rated 5 out of 5 stars

2 years ago, we replaced a very aged projection alarm clock with a cheap one from a high street catalogue shop. It didn't project. Second one was very flaky, and half the buttons lit up when you pre... See more

Rated 5 out of 5 stars

the clock arrived and looked lovely. HOWEVER for a company as esteemed as BRAUN the material felt is cheep and the clock was noisey it’s the loudest clock I’d ever heard. Braun contacted me almo... See more

Company replied

Rated 2 out of 5 stars

Upon unboxing the clock had several very obvious cracks in the LCD… which Braun claimed were normal and would ‘settle’… but I wasn’t pleased after paying £40 (offer price). Also the colon separator... See more

Company replied

Rated 5 out of 5 stars

I love ny Braun watch. It’s definitely not my most expensive watch, but is my favorite by far. Function, styling, .. I had a minor technical issue and the repair team at Braun fixed it no charge. I’m... See more

Rated 5 out of 5 stars

I bought a second digital travel clock because I like their small size and night light when you touch the snooze bar which means I don’t have to turn the light on to see the time in the early hours.

Rated 5 out of 5 stars

Braun always supply goods which are of a good quality for their price points. The occasional sales and special offers are a welcome bonus and incentive to buy.

Rated 3 out of 5 stars

I love the design of this clock, and the sale price was brilliant. The 'white' LCD display however is next to useless unless it is directly facing a window or a light. The black background casts dark... See more

Rated 5 out of 5 stars

After my 30 year old Braun desk clock failed, I was heartbroken as it had sentimental value. But then I realised that Braun is still doing the same model and I was happy like a child. Simple beautiful... See more

Rated 5 out of 5 stars

Love this watch. Absolute bargain in the sale. Arrived showing correct time. Keeps perfect time. Love quality Great to be able to interchange the straps. Love it.

Rated 5 out of 5 stars

Excellent little clock with some pretty pink detail to this. Runs silently so no ticking, has a night light when you push down on the clock, I would recommend this clock.

Rated 2 out of 5 stars

Order clocks on 18 November 2025, dispatched 3 December 2025, as previously advised. Unfortunately Braun Clocks use Royal Mail 48 tracked. Toaday is 10 December 2025 order has not been received, Royal... See more

Company replied

Rated 5 out of 5 stars

A really exceptional quality and design product. As always, Braun company is creating goods of high standard and elegance. Thank you!

Rated 2 out of 5 stars

This pale grey clock is very stylish but is nigh on impossible to read at night without turning on the bedside light and putting on my glasses. The internal light helps a bit but not much. I should ha... See more

Company replied

Rated 5 out of 5 stars

Good quality clock. When it gets dark the clock dims which is a good feature for during the night. However when it’s getting lighter it is hard to read and doesn’t come bright again until there is... See more

Company replied

Rated 2 out of 5 stars

I received the BC27B alarm clock on time. However, I have not been able to operate it. There were no instructions in the package and I have not been able to access a copy on line. I bought a copy thro... See more

Company replied

Rated 5 out of 5 stars

The website was easy to navigate, with lots of clear information about each product. Delivery was swift and I am very happy with my purchase.

Rated 5 out of 5 stars

Excellent quality clocks from Braun.Ive bought several for presents and everyone has been delighted with the projection clocks

Rated 5 out of 5 stars

Fab, spent £185 on units that have been delivered to me no problem. Changed my mind, sent everything back got full refund of £185 within a week of sending

Rated 5 out of 5 stars

So easy to find what I'm looking for, prompt delivery. Unsurprisingly, I'm very pleased with product

Rated 5 out of 5 stars

Amazing watch. The absolute favorite of my collection and definitely on the inexpensive side. Very impresed with the quality and it has quickly become my daily timepiece.

Rated 5 out of 5 stars

Love the clock , replaced similar one after many years, kept going even after it was accidentally smashed.

Rated 5 out of 5 stars

A stylish designed wall clock. Arrived in perfect condition by Royal Mail. Good value.

Rated 5 out of 5 stars

They called to make sure I had ordered the correct power fitted plug. Very helpful and excellent delivery.

Rated 5 out of 5 stars

Stylish clock delivered promptly. It's a present for my daughter who has immaculate taste!

Rated 5 out of 5 stars

Excellent prices - very fast shipping (to Australia) - great customer service Great company to deal with

Rated 5 out of 5 stars

awesome new clock, so glad of the brightness control... really has made a difference to my sleep.

Rated 1 out of 5 stars

there is no Israel as shipping country but there is palestinian territories, what a shame

Rated 5 out of 5 stars

Clock arrived very quickly, well packaged, as good as other Braun products I have had in the past.

Rated 5 out of 5 stars

This Braun bedside clock is silent, beautifully made. Good value. Good service.

Rated 5 out of 5 stars

Nice products at a wide range of prices. Some good discounts. My latest purchase was a solar watch with which I am very pleased. Delivery was quick and tracked.

Rated 5 out of 5 stars

Very stylish retro alarm clock, fast delivery, well packaged to protect.

Rated 5 out of 5 stars

Good service, Good products. Just bought a watch that matched the kitchen wall clock. Very attractive clear faces - easy to see the time.

Rated 5 out of 5 stars

Quick and easy to order and deliver. Hopefully the alarm will get a little louder over time

Rated 5 out of 5 stars

Very happy with the clock, it arrived on time , I also got a Braun clock in the past and happy with thank u . ☺️

Rated 5 out of 5 stars

Very happy with the clocks. Delivery was faster than expected.

Rated 5 out of 5 stars

This clock is exactly what I wanted, a very low light level for night use and no ticking sound. Good value for the price paid. Thanks.

Rated 2 out of 5 stars

My experience is after receiving the watch , I found Braun authorized agent in hk can’t offer me buying the replacement strip online .

Company replied

Rated 5 out of 5 stars

Clock came quite fast given I'm on the other side of the world.

Rated 4 out of 5 stars

I'm very happy with the watch, but very unhappy with the courier you use - Parcelforce. They didn't leave a note saying that they had tried to deliver. There was no indication where they left the watc... See more

Rated 4 out of 5 stars

shipping could've been clearer as it doesn't give even a ballpark figure until checkout, but once sent I got verification and it arrived promptly. the discount only really negated the shipping cost bu... See more

Rated 4 out of 5 stars

In terms of speed of delivery this was first class. Whether the clock turns out to be first class only time will tell. So far it does what a bedside clock should do. BUT, why do I have to sign in in o... See more

Rated 1 out of 5 stars

I paid $300 for a BN0211 watch that stopped working within 7-8 months. In order for it to be repaired or have the battery replaced, I have to ship it back to the UK, which costs at least $125. This is... See more

Company replied

Rated 1 out of 5 stars

The BC16BEU is a great design and expensive alarm clock. However, the loudness of the alarm is so low (compared to several other brands) that it makes it a joke. And that's the point, a alarm clock's... See more

Company replied

Rated 2 out of 5 stars

Looking at the clock I was hoping I would be able to see it during the day-it’s not even visible at night with all the lights off.

Company replied

Rated 1 out of 5 stars

The parcel was not delivered to my house the picture of the door step is not my from door. Please can the courier explain where the parcel was delivered. Many thanks

Company replied


Company details

  1. Clock Watch Maker
  2. Watch Manufacturer
  3. Watch Store

About Braun-Clocks - UK

Written by the company

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.

Free Delivery Over £50.

2 year warranty on all watches and clocks.

2 year warranty on all watches and clocks.
Get FREE and fast shipping with orders over £50, all watches and clocks come with a 2 year warranty.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

677 reviews

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1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent experience all round

Excellent experience all round. Easy site to navigate, product selection and order placement too. Great value with promotion offer, excellent postage and delivery times.
Product arrived and is as expected, up to the usual Braun quality- this is now my 4th buy direct from Braun. Would thoroughly recommend them.

2 March 2026
Rated 2 out of 5 stars

The winding mechanism is rough and…

The winding mechanism is rough and scratches my hand. It means I have to wear the watch on my right wrist

2 March 2026
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback, and please accept our apologies for the inconvenience caused.

The issue you have reported is not something we have previously seen from other users, so we would like to investigate this further.

Could we kindly ask you to contact our service team at service@braun‑clocks.com?

They will be happy to assist you and provide further support to resolve the matter as quickly as possible.

Kind Regards

Rated 5 out of 5 stars

Love this watch.

Love this watch.
Absolute bargain in the sale.
Arrived showing correct time.
Keeps perfect time.
Love quality
Great to be able to interchange the straps.
Love it.

12 January 2026
Rated 1 out of 5 stars

The parcel was not delivered to my…

The parcel was not delivered to my house the picture of the door step is not my from door. Please can the courier explain where the parcel was delivered. Many thanks

27 January 2026
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback, and please accept our apologies for this inconvenience. Our Service Team has now escalated the matter with Royal Mail, and we will update you as soon as we receive their response and next steps.
Kind regards,

Rated 5 out of 5 stars

Top support performance

My Braun table clock stopped synchronizing via the DCF signal. Even though I had already tried several things (new batteries, changing its location, etc.), support immediately gave me the correct instructions in their first message, so the problem was solved the same day.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

We have not recreived our clocks

We have not received our clocks

2 January 2026
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback. Upon checking the carrier's tracking status website, it confirms that the delivery was completed by Australia Post on 19th of January.

Please refer to below tracking status link confirming this information.

https://auspost.com.au/mypost/track/details/LS446159704CH

https://track.dpdlocal.co.uk/parcels/15976785782916*21187

https://track.asendia.com/track/LS446159704CH

Rated 5 out of 5 stars

Indisputable Braun quality

After my 30 year old Braun desk clock failed, I was heartbroken as it had sentimental value. But then I realised that Braun is still doing the same model and I was happy like a child. Simple beautiful high quality. Thank you.

2 January 2026

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