BrandCrowd Reviews 9,500

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of use of the platform and its tools, highlighting the intuitive user experience and the simplicity of creating designs. Many people appreciate the wide variety of product options available, particularly for logos, and the ability to customize them effectively. The service is often described as efficient and helpful, with many users finding it valuable for their branding needs. However, some customers expressed dissatisfaction with the pricing, finding certain plans to be on the costlier side or feeling misled about free services. A few other people also felt that the service was a waste of time and money, citing issues with bugs and glitches that hindered their ability to complete tasks.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform very... See more

Product

Reviewers highlight positive aspects of the product, often praising the good selection of tools and... See more

Website

Customers had positive experiences with the website, finding it user-friendly and easy to navigate. Many... See more

Service

Clients share positive opinions on service, with many finding it extremely useful and easy to use, especially... See more

Price

Reviewers mention ambiguous feedback about price. Many customers found the cost reasonable, cheap, and fair,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I came across Brand Crowd in urgent need of a logo for my business, and I happened to see an ad for the site on my screen. I got a free, high-quality logo almost immediately. They have a wide variety... See more

Rated 5 out of 5 stars

This Platform is Preloaded with imagery to make any creative idea come to life with simple user friendly functions, it expands packages to meet your branding and business needs and is month to month... See more

Rated 5 out of 5 stars

I love this company. Without them I would be lost. They have helped me execute my visions without hesitation, Nicole saved my day with my website. She fixed everything I needed and noticed a few error... See more

Rated 5 out of 5 stars

I was able to create and secure a storefront design after creating an account. Downloaded the logo in various forms, had a ball cap mailed with the logo, received 66% off the logo, and received an... See more


Company details

  1. Graphic Designer
  2. Art Supply Store

Written by the company

BrandCrowd logo maker is easy to use and allows you full customization to get the logo you want! Make a logo you'll love, instantly. Try for free. http://www.brandcrowd.com/logo-maker


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

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Rated 5 out of 5 stars

I found the application extremely…

I found the application extremely simple to use. When I wanted to make a unique change to my design I was given immediate assistance from the team. Even with the time difference I am expecting to have my finalised logo within 24 hours.

4 November 2025
Rated 5 out of 5 stars

Wow very nice people

This is a good company i found out. Of course I made sure I was completely in the wrong first. Hey, at least when I'm proven wrong I say so. BrandCrowd I hope you will forgive me. Bad day? You guys are really nice and I have learned a valuable lesson, read the entire email when you get one not just the first paragraph. Maybe, begin with your offer next time. I do appreciate everything. Thank you.

1 November 2025
Unprompted review
BrandCrowd logo

Reply from BrandCrowd

Hi Terri - Thanks for your feedback and we're sorry to hear you are having difficulties using the logo as you intend to. It sounds like when you download the logo, it still has our watermark in it. Once a logo has been purchased, that shouldn't be the case, and our team is keen to look into this and help you download the correct logo files. We have reached out to you via Trustpilot to locate your account and provide further assistance. We look forward to hearing from you.

Rated 1 out of 5 stars

Taking money and denying it

Repeated attempts to take money and actually taking money from my account, when emailed they denied all knowledge and claimed there have been no monies taken, my bank are investigating. UPDATE: The reply from this company is just a distraction from the ongoing scam they are exposing people to, as you can see by other reviews, they sneakily enter you in to a subscription and then take money without permission after purchasing from their website, although my situation is even worse because they are actually confirming they have cancelled the subscription yet still taking money.

16 October 2025
Unprompted review
BrandCrowd logo

Reply from BrandCrowd

Hi Gavin - Thanks for your feedback. We see you are currently in communication with our Support Team who confirmed your subscription was effectively cancelled back in June, when you initially requested this. We are asking for additional information to see if perhaps you have a different account you may not be aware of. Alternatively, it might be possible that you are being charged by a different company. Providing the requested information will help us investigate further.

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