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Brakes Plus - Frisco - El Dorado Reviews 

2
•
TrustScore 3.5 out of 5

3.4

Brake Shop
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16151 W Eldorado Pkwy, #200, 75035 Frisco, TX, US

•
2144915787

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Company details

  1. Brake Shop
  2. also in
  3. Auto Repair Shop
  4. Car Repair and Maintenance
  5. Car Service
  6. Mechanic

Written by the company

Founded in 1990, Brakes Plus provides full-service automotive maintenance and repair at nearly 200 locations across six states. From brake repair and oil changes to wheel alignments and routine maintenance, our team is committed to helping customers keep their vehicles safe, reliable and road-ready. Guided by our “people over profit” philosophy, we strive to make every visit fast, friendly and fixed right.

Your Complete Auto Service Shop

Written by the company

Special Financing
Get 6 or 12 months financing on purchases of $199-$749.99 (6 months) or $750+ (12 months) made with your Brakes Plus Card!

Contact info

  • 16151 W Eldorado Pkwy, #200, 75035, Frisco, TX, United States

  • 2144915787

3.4

Average

TrustScore 3.5 out of 5

2 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 2 weeks

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3.4

All reviews

(2)

414 reviews in the last 12 months

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Rated 2 out of 5 stars

I had made an appointment for 9 am for…

I had made an appointment for 9 am for brake service. After they pulled the SUV and looked at it, gave me estimate to get 4 new ceramic pads and adjust all 4 rotors, total cost $800 and promised the SUV will be ready between 11:30 am and noon. No one told me that they had to order all 4 pads and were waiting on it. At noon, my car was still not ready. My wife was waiting for me at the la fitness center. I had another appointment to attend at 2 pm. The manager on duty is Ms Keleigh Axelrod. The front desk guy has no clue about anything. This was my 1st visit and the shop didn't do it right as far as estimating the time to get my SUV ready. They take so many clients and most are here for extensive brake jobs and they don't have required parts in stock so they order them after you sign the service order.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy service

Tay was very helpful. Service was fast, friendly, and thorough. They were trustworthy and transparent in pricing from the start. Tay blessed me with a discount and I will definitely be back.

15 May 2026
Unprompted review

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