You do their test and then they ask for usd1.99 to get your results. When you pay this, somewhere in the fine print tjey grab permission to subscribe you at usd60 per month. No invoice is provided u... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was fun and informative. I tested a long time ago when I was a teen and got 119 but seeing how my mind has developed to 131 I'm really impressed with myself. I do however wish there was a clear p... See more
Company replied
Have never done one before so had nothing to compare with but enjoyed anyway so gave a fair opinion.
Company replied
It was fun the paying part was a little annoying but it was only a dollar so I don't really care
Company replied
Company details
About Brainsmate
Written by the company
Join our community
What is BrainsMate?
Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind.
🧠 Assess Your Intellect
Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style.
🎯 Train & Improve
Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes.
🌱 Expand Your Growth
Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth.
Need assistance?
No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team.
Contact UsContact info
United States
- brainsmate.com
3.9
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM
Just like many others i fell for the 1$ payment and invisible subscription trap. I have e-mailed them about immediately cancelling and they have yet to reply.
Do not fall for this scam, do not engage with this scamming company whatsoever.
Edit: Thankfully it seems like it was possible to cancel before the 7 day period by e-mailing them, but I would have never found out about me even subscribing if not for the other comments here. The true IQ test was not falling for their trap and I failed that miserably.
5 November 2026
Unprompted review
Reply from Brainsmate
Dear Anton,
Thank you for sharing your feedback and updating your review. We are glad to hear that your cancellation request was received and processed prior to the end of your trial period. However, we sincerely apologize for any confusion regarding subscription terms and for the frustration this experience caused.
We aim to make all pricing, trial periods, and auto-renewal terms fully transparent. It is never our intention for any user to feel misled or caught off-guard by recurring billing.
Because we do not process payments or manage personal account data on public review platforms, please reach out directly to our dedicated billing team at support@brainsmate.com with your registered email address if you need written confirmation of your account status or further assistance.
Once you email support@brainsmate.com, our billing specialists will gladly verify that your subscription is permanently deactivated and address any remaining questions.
Best regards,
Customer Support Team
BrainsMate
Gave me a great iq deserved
5 November 2026
Reply from Brainsmate
Dear Vance,
Congratulations on achieving such a great score—it is well deserved after taking on the challenge. Providing an engaging and accurate cognitive assessment for our users is always our top goal, so hearing your positive words truly means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Gerijean,
Thank you so much for taking the time to share your feedback with us!
We are thrilled to hear that you had fun discovering your test results! Providing clear, engaging, and insightful performance breakdowns for our users is always our top goal, so hearing that you enjoyed the reveal means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
They cover a wide variety of subjects
They cover a wide variety of subjects. I was surprised I did so well. The cost was very reasonable .
5 November 2026
Reply from Brainsmate
Dear Mary,
We are thrilled to hear that you enjoyed the wide variety of subjects covered in our test and that you were pleasantly surprised by your performance! Congratulations on doing so well! Providing a comprehensive cognitive assessment at an accessible and reasonable value is a top priority for us, so your kind words truly mean a lot to our team.
Thank you again for choosing BrainsMate, and we wish you continued success and a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Playing the test I guess ok was fun
5 November 2026
Reply from Brainsmate
Dear Sharon,
We are glad to hear that you had a fun time taking the test! Creating an engaging and enjoyable cognitive challenge is always our goal, so hearing your positive words means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
made me pay................
5 November 2026
Reply from Brainsmate
Dear Ethan,
Thank you for sharing your feedback with us!
We understand that fees can sometimes be unexpected, and we appreciate you completing the test. We continuously strive to make our pricing and payment details as clear as possible, and we value your input as we work to improve our platform experience.
Best regards,
Customer Support Team
BrainsMate
Very easy and quick to access
5 November 2026
Reply from Brainsmate
Dear Muneer,
Thank you so much for taking the time to share your feedback with us!
We are thrilled to hear that you found our platform very easy and quick to access. Designing a smooth, seamless, and user-friendly experience from the very first click is always a top priority for our team, so hearing that it worked so well for you truly means a lot.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Garry,
Thank you so much for taking the time to share your feedback with us!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Steff,
Thank you for sharing your feedback. We appreciate your perspective and understand that the experience may raise some questions. Your feedback is valuable to us, and we are always looking for ways to improve our service and provide a clearer, more enjoyable experience for our users.
Best regards,
Customer Support Team
BrainsMate
Horrible bait and switch subscription
Horrible bait and switch subscription. Beware, when I was charged the full amount I reached out as I haven’t used it for anything but the iq test at the time of trial. Customer service denied a refund request here, of course they did.
25 October 2026
Unprompted review
Reply from Brainsmate
Dear Johny,
We are sorry to hear about your dissatisfaction and understand how frustrating an unexpected charge can be. We acknowledge your concerns regarding the subscription and the refund decision. Our refund requests are reviewed in accordance with our refund policy and applicable terms and conditions. Nevertheless, we recognize the importance of ensuring that customers clearly understand the subscription details before making a purchase. Your feedback is valuable, and we appreciate the opportunity to address your concerns at support@brainsmate.com so we can review your case.
Best regards,
Customer Support Team
BrainsMate
I am happy to know what I am great at
I am happy to know what I am great at. This IQ test helped me alot I strongly suggest trying it
5 November 2026
Reply from Brainsmate
Dear Toni,
We sincerely appreciate your kind words and recommendation! It's great to know that your experience with Brainsmate provided you with valuable insights into your strengths and cognitive abilities. We believe that understanding one's capabilities can be an encouraging and rewarding experience, and we're pleased that our assessment helped you achieve this. Thank you for choosing Brainsmate and sharing your positive experience!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Anthony,
Thank you for taking the time to share your feedback! We're pleased to know that you had an enjoyable experience with Brainsmate. Providing an engaging and rewarding assessment is our priority, and we're happy to hear that you enjoyed taking part.
Best regards,
Customer Support Team
BrainsMate
Deceptive sign up
Paid $1.99 about a week ago and have just noticed an unauthorised charge of US$39.99 on my cc. It’s really tiresome to have to deal with deceptive, predatory organisations like brainsmate. Come on guys, have some respect for yourselves, you can do better things with your lives than this. Anyway. Please give me my money back and cancel whatever bogus subscription i was deceptively signed up to.
5 November 2026
Unprompted review
Reply from Brainsmate
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely regret the frustration and inconvenience caused by the unexpected charge. We understand your concerns regarding the subscription and appreciate the opportunity to address them.
Please note that the subscription terms and associated charges are presented during the purchase process.
We would be happy to look into your account and review your refund request, please contact us at support@brainsmate.com.
We also want to assure you that your concerns are taken seriously, and we appreciate your feedback as it helps us improve our communication and customer experience.
Best regards,
Customer Support Team
BrainsMate
Great job everybody
5 November 2026
Reply from Brainsmate
Dear Ian,
Thank you for your kind words and positive feedback! We're delighted to know that you had a great experience with Brainsmate. Your encouragement means a lot to our team and motivates us to continue providing an engaging and enjoyable experience for all our users. We truly appreciate your support!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Customer,
Thank you for your feedback! We strive to provide a user-friendly and accessible experience, making the assessment process simple and enjoyable for everyone. Appreciate your support and are glad you chose Brainsmate!
Best regards,
Customer Support Team
BrainsMate
This is a scam
This is a scam. It tells you that you can pay $1.99 to see your test results but actually attaches you to a monthly subscription of $39. It must be in some small print somewhere but it isn’t made clear on the link when you take the quiz. Would highly recommend not using this for anything if you would like to keep your money!
4 November 2026
Unprompted review
Reply from Brainsmate
Dear Matt,
Thank you for taking the time to share your concerns. We sincerely regret that your experience left you feeling disappointed. We understand how important transparency is when it comes to pricing and subscription terms. Our intention is to ensure that all payment conditions are communicated clearly before a purchase is made. We take your feedback seriously and appreciate you bringing these concerns to our attention, as it helps us identify areas where our communication and overall customer experience can be improved. Please, contact us at support@brainsmate.com and we will review your case.
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Katleho,
We sincerely appreciate you sharing your experience! It's wonderful to know that you found the platform easy to navigate and were satisfied with the overall design and functionality of the interface. Providing a seamless and user-friendly experience is one of our priorities, and your feedback encourages us to continue improving. Thank you for choosing Brainsmate!
Best regards,
Customer Support Team
BrainsMate
Really enjoyed the experience.
5 November 2026
Reply from Brainsmate
Dear Customer,
We sincerely appreciate your kind words! It's great to hear that you had an enjoyable experience with Brainsmate. Our team is committed to providing an engaging and accessible platform where users can challenge themselves, explore their cognitive abilities, and enjoy the process along the way. Thank you for your trust and support!
Best regards,
Customer Support Team
BrainsMate
Questions are well set up
Questions are well set up. Some are simple, some more difficult. Still, all in all, great fun! Didn't get my results though.
2 November 2026
Reply from Brainsmate
Dear Helen,
Thank you for sharing your feedback! We're delighted to hear that you enjoyed the test and found the questions well-structured and engaging. Your support means a lot to us, and we hope to welcome you back for another enjoyable brain challenge!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Andrew,
We sincerely appreciate you sharing your experience with us. It is wonderful to hear that you found the test beneficial and had a positive overall impression. Our aim is to make every assessment both engaging and worthwhile, providing users with an opportunity to challenge themselves and learn more about their cognitive skills. Thank you for choosing Brainsmate!
Best regards,
Customer Support Team
BrainsMate
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.