Bradfords at Verwood is not really geared up for DIYers. It took a while for member of staff to process order. Seems that a lot of unnecessary paperwork is involved. Verwood has no Homebase, B&Q,... See more
Company replied
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See what reviewers are saying
Excellent service from Bradfords in Verwood. Very helpful and informative staff answered our initial queries about materials. Ordering online was easy. Opening an account with them gave us a very welc... See more
Company replied
Great chap that delivered for us. Couldn't have been more helpful. Craig his name. Everything else, before and the product, excellent. Couldn't ask for more. Will definitely be using you again in the... See more
Great price for x3 scaffold boards, plus I utilised a discount voucher. The boards were in perfect condition, which was fantastic as I’m going to sand, stain and varnish them for shelving. Promp... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Blackhill, BH31 6HA, Verwood, Dorset, United Kingdom
- 01202 823341
4.7
Excellent
327 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Reply from Bradfords - Verwood BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
5 star service
Called them to arrange delivery day which they sorted.
All delivered when requested.
5 star service.
12 August 2024
Reply from Bradfords - Verwood BBS
Good Afternoon Andy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
very helpful team
Arrived and unloaded by the team. Thanks for taking the pebbles to my rear garden
8 August 2024
Reply from Bradfords - Verwood BBS
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The Tafs 6x5 fence panels that I…
The Tafs 6x5 fence panels that I purchased had a lot of black discolouration and had to be returned and replaced. The yard assistant was very helpful in going through the stack of panels with me to find better panels but I think the quality was generally poor despite being quite expensive at £35 each.
19 July 2024
Reply from Bradfords - Verwood BBS
Good Morning Andrew
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the poor quality of the panels initially receieved.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Provided exactly what I wanted and…
Provided exactly what I wanted and delivered by a very helpful driver.
21 July 2024
Reply from Bradfords - Verwood BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
They can improve by getting quicker…
They can improve by getting quicker delivery times and more cheerful drivers!
23 July 2024
Reply from Bradfords - Verwood BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery times and the drives attitude.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Excellent service from Bradfords in…
Excellent service from Bradfords in Verwood. Very helpful and informative staff answered our initial queries about materials. Ordering online was easy. Opening an account with them gave us a very welcome 10% discount. We had bulk bags of gravel delivered and the driver skilfully unloaded these into a hard to access driveway. The gravel is of a good quality and an attractive colour. It has achieved what we had hoped. Thank you Bradfords, Verwood. We will confidently purchase from you again.
25 July 2024
Reply from Bradfords - Verwood BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Verwood branch from start to finish with your order,
Thank you for your feedback and recommendation, this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
ordering online
Ease of ordering online, helpful front desk and warehouse staff in loading vehicle, I have used them before and will again.
2 July 2024
Reply from Bradfords - Verwood BBS
Good Afternoon Wayne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Verwood BBS
Hi Barry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Verwood BBS
Hi Melissa
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Exactly as stated
Exactly as stated. Plus delivery driver asked if we wanted him to move fence panel for usus
27 June 2024
Reply from Bradfords - Verwood BBS
Hi Gerry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent
Excellent. Arrived when said it would.
Driver put deliver where we wanted it.
Efficient professional and helpful.
17 June 2024
Reply from Bradfords - Verwood BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordered two bags of ready mixed mortar…
Ordered two bags of ready mixed mortar and was able to collect within half an hour. Very cheerful service from Verwood depot and goods were even carried out to boot of car. Excellent service, thank you.
18 June 2024
Reply from Bradfords - Verwood BBS
Good Afternoon Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful and cheerful service in the branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good price
Good price, easy to order on line, delivered when agreed, friendly helpful driver, will be using again!
5 June 2024
Reply from Bradfords - Verwood BBS
Hi Grahame
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
always on time with deliveries and…
always on time with deliveries and really good customer service
9 June 2024
Reply from Bradfords - Verwood BBS
Good Morning Tony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Verwood BBS
Good Afternoon Karen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service with your order,
We hope to see you again soon.
Kind Regards,
Katie
Lack of signage & long wait
First order. Website easy to use to purchase products. Arrived at Verwood depot to collect order. No signs to show customers where to do this. Only one person on the desk so long wait to be seen as short staffed. Had to then drive into the yard to collect blocks. Yard man busy but very helpful. Not the best experience but ok.
20 May 2024
Reply from Bradfords - Verwood BBS
Hi Jo
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We appreciate the feedback regarding your visit and will look to see what we can do better.
Kind Regards,
Sam
Reply from Bradfords - Verwood BBS
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
I had a phone call to advise me what…
I had a phone call to advise me what day I would get the delivery which was good and unexpected. If I was given a time slot like a.m or p.m. it would have been perfect.
17 May 2024
Reply from Bradfords - Verwood BBS
Good Morning Norma
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided,
We hope to see you again soon.
Kind Regards,
Katie
First class driver was excellent and so…
First class driver was excellent and so helpful.All that ordered came
23 May 2024
Reply from Bradfords - Verwood BBS
Good Afternoon Mr Zelli
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a excellent and helpful service with your order,
We hope to see you again soon.
Kind Regards,
Katie
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