Bradfords at Verwood is not really geared up for DIYers. It took a while for member of staff to process order. Seems that a lot of unnecessary paperwork is involved. Verwood has no Homebase, B&Q,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service from Bradfords in Verwood. Very helpful and informative staff answered our initial queries about materials. Ordering online was easy. Opening an account with them gave us a very welc... See more
Company replied
Great chap that delivered for us. Couldn't have been more helpful. Craig his name. Everything else, before and the product, excellent. Couldn't ask for more. Will definitely be using you again in the... See more
Great price for x3 scaffold boards, plus I utilised a discount voucher. The boards were in perfect condition, which was fantastic as I’m going to sand, stain and varnish them for shelving. Promp... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Blackhill, BH31 6HA, Verwood, Dorset, United Kingdom
- 01202 823341
4.7
Excellent
327 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bradfords - Verwood BBS
Hi Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Click and collect worked perfectly
Click and collect worked perfectly. Helpful service with a smile too!
28 September 2026
Great chap that delivered for us
Great chap that delivered for us. Couldn't have been more helpful. Craig his name. Everything else, before and the product, excellent. Couldn't ask for more. Will definitely be using you again in the future. Thanks
24 September 2026
Reply from Bradfords - Verwood BBS
Good Morning,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords - Verwood BBS
Hi Simon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords - Verwood BBS
Hi Martin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam M
Was kept up to date when delivery was…
Was kept up to date when delivery was arriving and driver was really helpful and polite.
25 August 2026
Website made it easy to order
Website made it easy to order.
Updates for delivery were timely, as was the delivery itself.
I was caught up with work when the driver arrived, but he was very helpful and put the load where I asked with care.
Very happy
22 August 2026
Swift friendly staff
7 August 2026
Reply from Bradfords - Verwood BBS
Hi Diane,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords - Verwood BBS
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Very helpful and friendly staff.
Very easy to order online and collect. Very competitive prices for collection. Not sure if you needed delivery though.
1 August 2026
Easy to follow website
Easy to follow website , quick delivery , great communication with email updates
1 August 2026
Reply from Bradfords - Verwood BBS
Hi Andy,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
I still have not received the door &…
I still have not received the door & not a word from you to say WHEN it will be delivered
4 August 2026
Reply from Bradfords - Verwood BBS
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.
I apologise greatly for these issues and for any inconvenience this may have caused you.
Looking at your order I can see it is on a 7 working day lead time and due to be delivered by the supplier on the 14th. Once it has been dispatched the supplier will be in touch to confirm and provide tracking. If there is anything further we can help with please contact us on customerservice@bradfords.co.uk
Kind Regards,
Sam
Reply from Bradfords - Verwood BBS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Edging stones
Able to pick up edging stones at a very competitive price. Staff helpful and polite.
6 June 2026
Unprompted review
Reply from Bradfords - Verwood BBS
Hi Mrs Cleverly
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Verwood BBS
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam M
Great service
Great service. Delivered on time by friendly people. Will definitely use again.
27 February 2026
Reply from Bradfords - Verwood BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to place order online and search…
Easy to place order online and search for items I needed information about to help me get the best solution. Good communication and helpful staff when I went to collect my order.
25 February 2026
Reply from Bradfords - Verwood BBS
Hi Mr Took
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bosch Accessories
We had ordered on line a Bosch accessory kit for a multi - tool, easy and friendly service when collecting
30 December 2025
Reply from Bradfords - Verwood BBS
Hi Patrick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent quality
Prompt delivery, excellent quality product at a good price. Thank you.
29 November 2025
Reply from Bradfords - Verwood BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.