Service has always been spot on and this latest delivery is no different. It is never easy for the driver to unload at my address using the Hiab on his lorry due to overhead cables. The care Bradfords... See more
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See what reviewers are saying
Front desk are friendly and helpful as always. Guys at the rear of the shop are generally very off with anyone who turns up that isn’t ‘trade’ and can be quite standoffish with zero customer service s... See more
Company replied
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... See more
Company replied
Good advice when placing my order for an Oak external stable door. Delivered earlier than expected as there was one in stock at the Depot and it arrived today well within the notified delivery slot.... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Crown Works, WR14 2QP, Malvern, Worcestershire, United Kingdom
- 01684 573297
4.9
Excellent
246 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Excellent communication about when…
Excellent communication about when delivery would be. Order delivered perfectly thank you
28 April 2023
Reply from Bradfords - Malvern BBS
Hi Lucie,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a perfect experience with us...
We hope to see you again soon.
Lorna
The whole process from start to finish…
The whole process from start to finish was excellent.The Price point was competitive, the ordering process easy, the confirmation and delivery date emails were prompt and accurate and on the day of delivery perfect service from Josh who delivered the product. I will definitely use Bradfords again. Thank you.
23 April 2023
Reply from Bradfords - Malvern BBS
Good Morning Mr Webber
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your order and found the ordering process to be easy to complete online.
Thank you for your feedback and kind words regarding the communication provided by our Malvern branch with your order and the delivery service provided by Josh.
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Fair price, speedy and helpful delivery
Fairly speedy delivery. Fair price and easy to order on the website. Delivery was very smooth and efficient and the driver was careful to place the items as far out of the way as possible.
2 April 2023
Reply from Bradfords - Malvern BBS
Good Afternoon Russ
Thank you for taking the time to leave us a review.
I am happy to hear that you received a good delivery service from our Malvern branch and found it an easy process to place your order online
Thank you for your feedback this will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Very competitive prices,
Very competitive prices,
Delivery times was to suit our requirements
The driver was very professional and polite too my wife.
27 March 2023
Reply from Bradfords - Malvern BBS
Hi Adrian
Thank you for taking the time to leave us a review.
I am pleased all went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Malvern BBS
Good Afternoon Mary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a friendly and efficient service,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service & team....
Excellent, prompt and well communicated service overall...
27 February 2023
Reply from Bradfords - Malvern BBS
Hi Luke,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Easily managed website
Easily managed website, ordering was straightforward, delivery and confirmation all perfectly managed and delivered within a few days
1 March 2023
Reply from Bradfords - Malvern BBS
Good Afternoon Mr Rudd
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website to be an easy straighforward process to place your order.
Thank you for your feedback regarding delivery, this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Malvern BBS
Good afternoon
Thank you for taking the time to leave us a review.
II am glad all of our processed worked out well for you,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Malvern BBS
Hi Robin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Brilliant service …
Could not believe how quickly it was delivered it was delivered around an hour after ordering brilliant service delivery driver very helpful
28 December 2022
Reply from Bradfords - Malvern BBS
Good Evening Mr Betley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service received from our Malvern Branch,
Thank you for your kind words this will be fed back to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great customer service
Great customer service- they phoned to confirm delivery time. Prompt delivery time
22 November 2022
Reply from Bradfords - Malvern BBS
Hi Lisa,
Thank you for taking the time to leave us a review.
Lorna
Reply from Bradfords - Malvern BBS
Hi Clive,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Reply from Bradfords - Malvern BBS
Hi Peter,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Consistently good people to deal with
Consistently good people to deal with. Don’t have reason to use them a lot but whenever I do, they readily offer advice and generally treat me like my custom matters.
17 August 2022
Reply from Bradfords - Malvern BBS
Hi Kevin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Buying online is problematic when you…
Buying online is problematic when you don’t get to choose the timbers! One length had a big gash out of it, and a length of panelling for a shed repair was badly damaged leaving me short, but I worked around it.
14 August 2022
Reply from Bradfords - Malvern BBS
Hi Duncan, I'm sorry the branch didn't notice the damage to your timber, I hope you try us again. Lorna
Delivery was fantastic
Delivery was fantastic. Received an email giving a 2-hour slot, and there it was - perfect!
2 August 2022
Reply from Bradfords - Malvern BBS
Good Evening Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and you where very happy with the delivery service provided, this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Excellent service from web order
Excellent service from web order, update on delivery & delivery yesterday
30 July 2022
Reply from Bradfords - Malvern BBS
Good morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Great speedy service as always
Great speedy service as always. Always first port of call.
28 July 2022
Reply from Bradfords - Malvern BBS
Hi Stephen,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Great local branch.
So easy to order and delivery was quick and arrived when they said they would come. Lovely local service!
26 July 2022
Reply from Bradfords - Malvern BBS
Good Evening Jill
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Just the builders merchant we required
Delivered very quickly exactly what we ordered very polite helpful driver
13 July 2022
Reply from Bradfords - Malvern BBS
Good Morning Amelia
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and this will be passed on to the Malvern Branch!
We hope to see you again soon.
Kind Regards,
Katie
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