Service has always been spot on and this latest delivery is no different. It is never easy for the driver to unload at my address using the Hiab on his lorry due to overhead cables. The care Bradfords... See more
Company replied
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See what reviewers are saying
Front desk are friendly and helpful as always. Guys at the rear of the shop are generally very off with anyone who turns up that isn’t ‘trade’ and can be quite standoffish with zero customer service s... See more
Company replied
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... See more
Company replied
Good advice when placing my order for an Oak external stable door. Delivered earlier than expected as there was one in stock at the Depot and it arrived today well within the notified delivery slot.... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Crown Works, WR14 2QP, Malvern, Worcestershire, United Kingdom
- 01684 573297
4.9
Excellent
247 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Service has always been spot on.
Service has always been spot on and this latest delivery is no different. It is never easy for the driver to unload at my address using the Hiab on his lorry due to overhead cables. The care Bradfords take is first rate and everything arrived without damage and well protected. The quality of the wood sheeting I ordered is excellent and very reasonably priced. I am very satisfied and will continue to use them in the future.
29 July 2026
Reply from Bradfords - Malvern BBS
Hi Thomas
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
A few times I've purchased from…
A few times I've purchased from Bradford's malvern, always an easy process and great communication
27 July 2026
super fast delivery
super fast delivery, ordered on Thursday evening and came Friday morning!! Staff also very helpful, will be coming back to finish the rest of my garden of!!
9 April 2026
Unprompted review
the trellis fence arrived quickly
27 January 2026
Reply from Bradfords - Malvern BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The goods were delivered in less two…
The goods were delivered in less two days from ordering so excellent service.
3 December 2025
Reply from Bradfords - Malvern BBS
Hi Jim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
I found the members of staff very…
I found the members of staff very helpful in person and online.
2 December 2025
Reply from Bradfords - Malvern BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Top marks all round!
Good advice when placing my order for an Oak external stable door. Delivered earlier than expected as there was one in stock at the Depot and it arrived today well within the notified delivery slot.
The quality of both the door and the hardwood frame are excellent with no flaws and the value for money compared with others I researched is really good too.
Overall, I would thoroughly recommend using Bradfords Building Supplies.
23 September 2025
Unprompted review
Reply from Bradfords - Malvern BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent communication
I was contacted with date/time of delivery. All went without a hitch.
28 March 2025
Reply from Bradfords - Malvern BBS
Good Afternoon Mrs Wood
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Top service, product and prices
Absolutely amazing service from these guys - can't recommend them enough!
I chatted with someone online to help me confirm what I wanted before I placed my order. They were very helpful and knowledgeable.
I ordered late on a Thursday evening, and had a call on Friday from Josh letting me know that my order would be delivered on Monday. This morning I had a text with an ETA for the delivery, which arrived within the 3 hour time frame. The man delivering my bags of stones also carried them down my drive to the back gate for me - 9 bags weighing 25kg each! And he did so with a warm smile - no problem at all for him!
I can't believe i haven't used Bradfords before, but it will definitely be my first port of call next time! Really good prices too!
Am very pleased. Thank you!
3 March 2025
Unprompted review
Reply from Bradfords - Malvern BBS
Hi there,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear such positive feedback on the process from start to finish from all departments involved.
We hope to see you again soon.
Kind Regards,
Sam
Excellent customer service
Excellent customer service, very helpful and knowledgeable . Delivery from Bradfords excellent, very prompt, helpful and professional driver. Thank you
27 January 2025
Reply from Bradfords - Malvern BBS
Hi Christine
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reliable quality
I got the job finished quickly-Good quality products delivered promptly
27 October 2024
Reply from Bradfords - Malvern BBS
Hi Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Great shop experiences
Very helpful worker, we had all we needed on time. He was very knowledgeable as well. I had to return my items it was all done in good time.
The down side is the delivery system is not very flexible but understandable.
5 September 2024
Reply from Bradfords - Malvern BBS
Hi Eva
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Don’t look any further
Extremely pleased with all aspects of my purchase, the staff extremely polite & helpful. Well done Bradford’s!
2 September 2024
Reply from Bradfords - Malvern BBS
Good Morning Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful and polite service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Malvern BBS
Hi Phil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great offer price with quick delivery…
Great offer price with quick delivery and a very helpful delivery driver. Thank you
12 August 2024
Reply from Bradfords - Malvern BBS
Hi Charles
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Malvern BBS
Hi Mr Bartlett
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very good quality products.
Very good quality products, efficiently processed and delivered. Very pleased, thank you.
15 August 2024
Reply from Bradfords - Malvern BBS
Hi Mr Jones
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Malvern BBS
Hi Pete
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
No problem
No problem. Everyone helpful and professional. Will be back for more. Thanks.
21 July 2024
Reply from Bradfords - Malvern BBS
Hi Mr Ludlam
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Price of the materials I wanted
Price of the materials I wanted, very polite and friendly staff, lorry driver David was helpful.
26 June 2024
Reply from Bradfords - Malvern BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a polite and friendly services from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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