Service has always been spot on and this latest delivery is no different. It is never easy for the driver to unload at my address using the Hiab on his lorry due to overhead cables. The care Bradfords... See more
Company replied
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See what reviewers are saying
Ordered 3 lengths of skirting board when delivered 1 length was the wrong profile rang up was told I'd get a call back regarding the replacement, didn't get a call and 2 days later the correct skirtin... See more
Company replied
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... See more
Company replied
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Crown Works, WR14 2QP, Malvern, Worcestershire, United Kingdom
- 01684 573297
4.7
Excellent
258 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Landscaping materials delivery
Products exactly as required, delivered to me exactly as needed. Friendly and efficient.
22 April 2024
Reply from Bradfords - Malvern BBS
Hi Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a friendly efficient service,
Thank you for your feedback this has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
Fantastic service from my local branch.
Fantastic service all round with great staff and so far everything that I have needed has always been in stock. Also fast delivery and fast collection service.
9 April 2024
Reply from Bradfords - Malvern BBS
Good Afternoon Neal
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a fantastic service from start to finish with all your orders placed with us,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service!
Easy to use website. Appreciated being called about the order and delivery. Delivery driver was really helpful and friendly. Excellent service!
14 April 2024
Reply from Bradfords - Malvern BBS
Good Morning Natalie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
I am happy to hear that you have received a helpful and friendly service with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service
Ordered day one delivered early next day. Delivery driver provided excellent service by putting my bulk bags exactly where I needed them.
Well done Bradfords Malvern
23 March 2024
Reply from Bradfords - Malvern BBS
Hi Lynne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Malvern BBS
Good Afternoon Philip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a polite and helpful service with your order,
We hope to see you again soon.
Kind Regards,
Katie
A wheelbarrow from Bradfords
I was very impressed by my recent purchase of a wheelbarrow from Bradfords. I ordered it and paid online. Ten minutes later I had a phone call to arrange delivery. "I'll bring it now, if that's OK" Twenty minutes later I had my barrow.
It's since been put to hard use - demolition work. It stood up well! Thank you Bradfords
18 March 2024
Reply from Bradfords - Malvern BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great Prices and even better service.
Great Prices and even better service.
Staff always polite and explained how, what. where etc all along.
19 March 2024
Reply from Bradfords - Malvern BBS
Good Afternoon Moissanite
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Zac our delivery driver had a tricky…
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A good guy.
1 March 2024
Reply from Bradfords - Malvern BBS
Hi Zac
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Happy customer
Great communisation, swift delivery, good product and competitive price.
4 March 2024
Reply from Bradfords - Malvern BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us and recieved great communication and a swift delivery service with your order,
We hope to see you again soon.
Kind Regards,
Katie
Very good service and very quick to…
Very good service and very quick to supply the goods, well done.
20 February 2024
Reply from Bradfords - Malvern BBS
Hi James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent from start to finish
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase.
Delivery driver placed the items exactly where they were needed - I didn't even know he'd been!
29 January 2024
Reply from Bradfords - Malvern BBS
Good Afternoon Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback regarding the delivery service recieved this is greatly appreciated and passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivery driver was great !!
Delivery driver was great - we have a rather tight drive and he was not fazed at all ... polite , helpful and could handle a 'grab' ...
30 January 2024
Reply from Bradfords - Malvern BBS
Good Morning Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that your received a polite and helpful delivery service with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind regards
Katie
ordered on line
ordered on line, just a small order but too large to fit my car. Delivery was free and on time, with notification on when to expect the delivery. Perfect
29 January 2024
Reply from Bradfords - Malvern BBS
Hi Anthony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Malvern BBS
Good Morning Jon
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and are happy with the delivery service provided with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent communication on delivery and…
Excellent communication on delivery and spec. Good quality product as described
2 January 2024
Reply from Bradfords - Malvern BBS
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received excellent service from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Items were delivered in a timely manner…
Items were delivered in a timely manner despite being in the busy festive period. The delivery drivers were helpful and friendly.
Quality products for roofing repairs.
29 December 2023
Reply from Bradfords - Malvern BBS
Hi Davie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Fast delivery with care by 2 gentlemen
18 December 2023
Reply from Bradfords - Malvern BBS
Good Afternoon Mr Moore
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Malvern BBS
Hi Graham
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Malvern BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear we have great knowledge and attentive staff in the branches.
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Malvern BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
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