Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22. Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on f... See more
Company replied
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See what reviewers are saying
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at... See more
Company replied
Although an odd problem with delivery details box, which, if you fill it in then you can’t proceed to checkout! However, if you go back and the second time DON’T fill in the ‘delivery details box’ you... See more
Company replied
I've used Bradfords Bude twice recently to deliver gravel, soil + timber to Barnstaple as a private customer. It was a truly excellent experience. They called me the day before delivery & on bot... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Stratton Business Park, EX23 8LY, Bude, Cornwall, United Kingdom
- 01288 270510
4.5
Excellent
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service great price super…
Excellent service great price super fast delivery
7 February 2024
Reply from Bradfords - Bude BBS
Good Afternoon Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a excellent service from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bude BBS
Good Morning Lucinda
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Online order processed efficiently
Placed an online order, it was dealt with quickly and they rang me to confirm details next day. Items delivered promptly with no issues.
8 January 2024
Reply from Bradfords - Bude BBS
Hi Greg
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to use app to order very helpful…
Easy to use app to order very helpful delivery driver.
3 January 2024
Reply from Bradfords - Bude BBS
Good Morning Gary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process using our App,
Thank you for the feedback regarding the delivery service provided this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
All round excellence.
Easy to use website. Good prices.
Personal phone call received to confirm day of delivery.
Fast delivery, next day, no fuss and order placed where requested.
Simple fast and friendly.
7 December 2023
Reply from Bradfords - Bude BBS
Good Morning Mr Jones
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website to be an easy process and where happy with the delivery service provided with your order,
Your feedback is greatly appreciated and has been passed onto all involved,
Wishing you a Merry Christmas and a Happy New Year,
We hope to see you again soon.
Kind Regards,
Katie
Easy ordering and super fast delivery
29 November 2023
Reply from Bradfords - Bude BBS
Good Morning Ryan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process and received a fast delivery service,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Shop soiled good deal
Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22.
Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on five and a half years and was shop soiled. Turned out that the only one available in the south west was in Bude, a round trip from Sidmouth. When the factory wrapping was removed the damage was revealed, nevertheless after straightening and repainting I feel it was still a good deal as I paid under a £100
1 December 2023
Reply from Bradfords - Bude BBS
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the age of the stock and the damage revealed after the packaging was removed.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
recommend Bradfords - good website
good website, good price, polite and helpful staff completed my order which was delivered in 2 days by a very polite driver
18 October 2023
Reply from Bradfords - Bude BBS
Good Afternoon Christopher
Thank you for taking the time to leave us a review.
I am pleased to hear that you found placing your order online to be a good process and where happy with the helpful service provided from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent
Easy to price up the job before hand as ALL the prices are on the web to see. To make things even better my order came the next day with the driver calling with an E T A 👍
11 October 2023
Reply from Bradfords - Bude BBS
Good Afternoon Joyce
Thank you for taking the time to leave us a review.
I happy to hear that you found pricing up and creating a quote online to be an easy process and that delivery service was provided next day,
Thank you for your feedback this is greatly appreciated, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Solid purchasing experience.
Easy online ordering, quick and easy collection. Good value for money pricing. One of my top two or three go to suppliers in the area.
22 August 2023
Reply from Bradfords - Bude BBS
Hi Stuart
Thank you for taking the time to leave us a review.
I am glad we continue to offer you first class service,
We hope to see you again soon.
Kind Regards,
Joe.
Quick efficient service as normal.
Quick efficient service as normal.
Drivers always competent and safe operating.
25 August 2023
Reply from Bradfords - Bude BBS
Hi Brian
Thank you for taking the time to leave us a review.
I am pleased that our services are up to scratch and our drivers are able to deliver the service,
We hope to see you again soon.
Kind Regards,
Joe.
Great communication.
Great communication.
Got communications from receipt of order to delivery
24 August 2023
Reply from Bradfords - Bude BBS
Hi Nicola
Thank you for taking the time to leave us a review.
I am pleased to see hear that our comms keep you up to speed with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Exceptional service
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at about 10am. All bags were for delivery. The first bag arrived very quickly on the Tuesday morning. The other 2 bags were delivered with 2 hours of placing the order. This is exceptional service with a very helpful delivery driver. I an most impressed.
23 August 2023
Unprompted review
Reply from Bradfords - Bude BBS
Hi Gerald
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! That delivery speed is impressive!
We hope to see you again soon.
Kind Regards,
Sam
Great product, price and delivery times
Great product, price and delivery times. Ordered a relatively small quantity of large Plywood sheets and timber. Good service every time.
14 August 2023
Reply from Bradfords - Bude BBS
Hi Steve
I am pleased to see that you have had a positive experience with us! Good to hear our Bude branch did a great job on all fronts.
We hope to see you again soon.
Kind Regards,
Sam
Ordered chippings and sleepers garden…
Ordered chippings and sleepers garden looks great and Paul called before delivery and put the order where we wanted excellent thank you
8 August 2023
Reply from Bradfords - Bude BBS
Hi Yvette
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Basil Halwill
The whole experience excellent from a very user friendly web site to a top draw delivery driver who expertly placed the material where required was extremely polite. No hesitation in recommending to others!
27 July 2023
Reply from Bradfords - Bude BBS
Hi Basil
Thank you for taking the time to leave us a review.
I am so glad you had a great experience with us. It is always brilliant to hear that customers would recommend us.
We hope to see you again soon.
Kind Regards,
Sam
Delivery usually within 2 days and free…
Delivery usually within 2 days and free with qualifying spend
22 July 2023
Reply from Bradfords - Bude BBS
Hi Karen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Staff were really helpful as it was my…
Staff were really helpful as it was my first time using this company will definitely be using them again
20 June 2023
Reply from Bradfords - Bude BBS
Hi Mr Stanley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! We look forward to seeing you again.
Kind Regards,
Sam
Although an odd problem with delivery…
Although an odd problem with delivery details box, which, if you fill it in then you can’t proceed to checkout! However, if you go back and the second time DON’T fill in the ‘delivery details box’ you can proceed to checkout…. HOWEVER, AGAIN, when your delivery comes the original information you put in IS on the delivery note!! Despite that all was seamless and quick delivery 5*
25 June 2023
Reply from Bradfords - Bude BBS
Good Afternoon Mr Blackwell
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback regarding the error you received on our website in the deliver details box,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great service help delivery guy when…
Great service help delivery guy when they say they will ring they do o
7 June 2023
Reply from Bradfords - Bude BBS
Good Morning Mr Slater
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
I am happy to hear that you received a helpful delivery service, this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
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