Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22. Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on f... See more
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See what reviewers are saying
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at... See more
Company replied
Although an odd problem with delivery details box, which, if you fill it in then you can’t proceed to checkout! However, if you go back and the second time DON’T fill in the ‘delivery details box’ you... See more
Company replied
I've used Bradfords Bude twice recently to deliver gravel, soil + timber to Barnstaple as a private customer. It was a truly excellent experience. They called me the day before delivery & on bot... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Stratton Business Park, EX23 8LY, Bude, Cornwall, United Kingdom
- 01288 270510
4.5
Excellent
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
overall excellent service
Really helpful and friendly. Always on hand for advice. Prompt delivery and very competitive prices. Quality products and overall an excellent service.
5 August 2024
Reply from Bradfords - Bude BBS
Hi Jo
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good Delivery Service
30 July 2024
Reply from Bradfords - Bude BBS
Hi Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order and delivery was perfect.
Easy to order and delivery was perfect.
The driver was very pleasant and was able to deliver the bag in the exact spot I ask for.
Little else to say other that Well done Bradfords I will certainly buy from you again.
27 July 2024
Reply from Bradfords - Bude BBS
Good Morning Mr Dawson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your order,
Thank you for your kind words and recommendation this has been passed onto all involved
We look forward to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bude BBS
Hi Len
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Bude BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Entitlement at its finest
Absolutely disgraceful behaviour by this company. They parked their vehicle in the road preventing ANY vehicle from moving or passing it. For 20 minutes they blocked the road preventing people from getting to work and made me late dropping my son off for the college bus so I then had to drive him to college. Not only is blocking the road for 20 minutes completely shameful and disgusting behaviour, it's also illegal. Your company doesn't take priority over other road users and I'll be filing a police complaint for all the chaos you caused. Absolute morons
22 July 2024
Unprompted review
Reply from Bradfords - Bude BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our vehicles blocking the road.
I apologise greatly for these issues and for any inconvenience this may have caused you.
Please email us at customerservice@bradfords.co.uk so we can take more details and look into this further.
Kind Regards,
Sam
Reply from Bradfords - Bude BBS
Good Afternoon Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Getting quotes takes to long
21 June 2024
Reply from Bradfords - Bude BBS
Good Morning
Thank you for taking the time to leave us a review.
I am sorry to hear that there is a long delay in receiving quotes from your local branch,
I apologise greatly for these issues and for any inconvenience this may have caused you.
Your feedback is greatly appreciated and this has been passed onto the branch,
Kind Regards,
Katie
Easy ordering, helpful delivery.
Easy ordering, great price, friendly and helpful delivery guy.
10 June 2024
Reply from Bradfords - Bude BBS
Good Afternoon Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found it a easy process to place your order online,
Thank you for your feedback regarding the helpful and friendly delivery service
We hope to see you again soon.
Kind Regards,
Katie
Brilliant service Bradfords
I had 3 dump bags of garden stones delivered to me last week but the driver couldn't get his lorry down the narrow bend to my park home so had to reverse back up to the top then reverse back down the otherside to my home. Nothing was to much trouble for him , he could had refused to off load it but he went out of his way to make sure I had my delivery. So thank you so much for this I really appreciate how good this person was a credit to Bradfords , from a very happy customer, oh and the stones were great too so clean and ready to use, so 5* from me, thank you.
29 May 2024
Reply from Bradfords - Bude BBS
Hi Julie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear our drivers are out there going the extra mile
We hope to see you again soon.
Kind Regards,
Sam
Easy to use website
Easy to use website
Delivery within 3 days and placed where it needs to be.
21 May 2024
Reply from Bradfords - Bude BBS
Hi Terry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Service in store was brilliant
Service in store was brilliant, we'd ordered the wrong stuff and only realised when we went to collect. Guys in store sorted it out all within 5 minutes and refund was done within 24 hours
19 May 2024
Reply from Bradfords - Bude BBS
Good Afternoon Tristan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good product
Good product. Good prices and delivered professionally at the time specified.
18 May 2024
Reply from Bradfords - Bude BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Amazing Experience, 100% Recommended
I've used Bradfords Bude twice recently to deliver gravel, soil + timber to Barnstaple as a private customer. It was a truly excellent experience. They called me the day before delivery & on both occasions the delivery drivers were polite + punctual.
Sometimes as an private individual (not a business) trying to buy aggregate etc it can be tricky to:
- Get a reasonable price
- Be respected
Bradfords were affordable + provide an excellent service. Will definitely use again.
11 May 2024
Reply from Bradfords - Bude BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with both your order placed with us,
I am happy to hear that you have recieved excellent customer service from start to finish with your order
We look forward to seeing you again soon.
Kind Regards,
Katie
Excellent service by the team from…
Excellent service by the team from ordering on-line to delivery. Driver was extremely pleasant.
10 May 2024
Reply from Bradfords - Bude BBS
Good Afternoon Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your roder,
Thank you for your feedback regarding the delivery service provided this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Terrible !
Terrible !! I ordered 3 Bags of Cold Tarmac on line.When I went to collect them they said it had all been sold. Then they said they would deliver on Monday still nothing and today is Wednesday. Never again!!!
21 April 2024
Reply from Bradfords - Bude BBS
Good Afternoon Mrs Collins
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to still awaiting delivery of your order,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Great experience
Easy to use website, with good prices supported by great customer service from our local delivering branch
5 April 2024
Reply from Bradfords - Bude BBS
Hi Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
delivered on time driver could'nt be…
delivered on time driver could'nt be more helpful product perfect
14 March 2024
Reply from Bradfords - Bude BBS
Hi Juliet
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Bude BBS
Good Morning Gary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
The service at Bradfords is second to…
The service at Bradfords is second to none. Aside from every customer facing member of staff being individually friendly, the whole atmosphere at the Bude site is welcoming and efficient.
21 February 2024
Reply from Bradfords - Bude BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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