Like the fact there is a sample kit, purchased it and have been using it in professional setting for a couple weeks now…I’m a fan, especially for the price, you get some good tools.Generally prefer a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing, high quality toolkit for my Ducati Multistrada adventure bike. Comes with everything you need in a fairly compact and rugged case. I love when companies prioritize quality, customer experien... See more
Company replied
Bought this tool box for my fiancé, he loves it and it rolls like a dream! Sturdy and well constructed. Delivery via freight was a breeze and came well packaged. We had some missing items, but custome... See more
Company replied
From start of quote to final product arriving I have been impressed with BoxoUSA. Quick response for a quote all the way to receiving the tools and I requested a entire toolbox tools from them. Price... See more
Company replied
Company details
Written by the company
BoxoUSA is your trusted partner for high-quality tool solutions tailored to professionals and enthusiasts alike. We specialize in customized tool boxes, portable tool rolls, and precision-crafted EVA Foam tool organization to keep your workspace efficient and organized. Whether you’re tackling projects in manufacturing, powersports, automotive, or motorcycle maintenance, we provide application-specific tool kits designed to meet the unique demands of your industry. With second-generation leadership and a commitment to innovation, BoxoUSA delivers durable, reliable tools that stand the test of time. Each product is backed by our lifetime warranty, giving you peace of mind and unmatched value. From compact tool rolls perfect for on-the-go jobs to large-scale tool boxes for professional garages, our solutions ensure you work smarter, not harder. At BoxoUSA, we blend professional-grade craftsmanship with a passion for premium organization and efficiency. Whether you’re fine-tuning a motorcycle or maintaining heavy equipment, BoxoUSA tools empower you to achieve your best. Discover the difference with tools built to exceed your expectations.
Contact info
16912 Von Karman Avenue, Unit B, 92606, Irvine, United States
- 714-499-9918
- customerservice@boxousa.com
- boxousa.com
4.7
Excellent
374 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality of this toolbox is amazing
The quality of this toolbox is amazing. The foam that hold the tools in the drawers is awesome and great quality. The tools are amazing and they have good weight to them. I feel that all items are great quality. The shipping was fast and packaging was good so there was no dings or dents. Was very satisfied with boxoUSA and the quality of their items.
31 December 2025
Reply from BOXO USA
Hi Shea! We truly appreciate you sharing your fantastic experience with our 3-Drawer Hand Carry toolbox. It's great to hear that you're enjoying it, especially with our comprehensive 159-Piece 6 and 12 Point Metric and SAE combo tool set. It's designed for both convenience and versatility, making any project a breeze! Thank you for choosing our products—your satisfaction means the world to us!
Good Service
The associate replaced the defective tool on time with professional service.
20 January 2026
Reply from BOXO USA
Hi David, we appreciate you taking the time to share your warranty experience with us.
Nice carry around 3 drawer box
Nice carry around 3 drawer box. Seems to be good quality so far.
20 January 2026
Reply from BOXO USA
Hi Eric, It's great to hear that you're enjoying your 3-drawer toolbox! We appreciate your review!
Boxo makes a great product!!!
The website was easy to go through and find what i wanted. And receiving time was great.
31 December 2025
Reply from BOXO USA
Hi William, we're glad our website made your purchase easy to navigate. We appreciate your positive review of your experience.
Good seller and good product
The tool box I bought is very nice. It is durable and has a good capacity. It was shipped promptly too.
21 July 2025
Reply from BOXO USA
Hi Roger, Were glad your 3- Drawer hand carry box was a prefect match for your needs! We appreciate your support.
Moto Dad Tool Belt Kit
Best tools for what we need! Bought this recent tool roll to build my mechanic belt for being Moto Dad. Love it!!
30 December 2025
Reply from BOXO USA
Thank you for your review! We appreciate your review.
72” loaded with custom trim color
Bought the 72” loaded box back in November. Had them do the trim in a purple which really pops on the box. Overall great experience, had the pleasure of doing business with Prentiss and he was very quick to answer all my questions.
7 November 2025
Unprompted review
Reply from BOXO USA
Hi Mitch, we're glad you're enjoying your 72" loaded toolbox. We appreciate your review! Prentiss is amazing!
I want to thank Ryan for taking the…
I want to thank Ryan for taking the time and helping me dial in my tool box with the perfect amount of tools. Great tools, great service, all around happy and satisfied with what I bought!
24 December 2025
Reply from BOXO USA
Hi Talon, Thank you very much for taking the time to share your review! We are so glad to hear that Ryan was able to provide the assistance you needed for your recent tool purchase. We truly appreciate your feedback and your business.
Reply from BOXO USA
Hi Brian, Thank you for the 5-star review! We hope you enjoy the 5-Piece SAE 12-Point Flare Nut Wrench Set with 2/9th EVA foam.
Excellent addition to my production shop
Fast shipping, nothing damaged, and fantastic product. Super happy with the tools and toolbox. The foam organizers are super trick, and really helps with 5S having a bright red spot when an item is missing.
Only negative - the box drawers don't open completely out, so the sockets in the back of the foam are hard to get out (and the top drawers on each box open even less due to lock mechanism).
Not a deal breaker by any means, but that would make it 5 star for me.
18 December 2025
Reply from BOXO USA
Hi Josh, Thank you very much for your review and feedback. We are thrilled to hear that you are enjoying your new tools and your 41" Tech Series tool box.
We truly appreciate your input and your support of BoxoUSA.
Great quality toolbox
The three drawer toolbox is very good quality and was shipped quickly and was well packed.
19 December 2025
Reply from BOXO USA
Hi TNH 3, it's great to hear that your 3-drawer toolbox works perfectly for you. We appreciate your feedback on our service!
Reply from BOXO USA
Hi Alvaro, That's great to hear that you had a great experience! We appreciate your review!
Excellent customer service
Excellent customer service!
Quick shipping!
My husband LOVES it!!
2 December 2025
Reply from BOXO USA
Hi Debra, That's great to hear that you had an amazing experience! We're glad that your husband loves it too.
Reply from BOXO USA
Hey Brad, I’m glad to hear you love your Combo Tool Roll! Thank you for the 5-star rating and your feedback.
Awesome Box
Awesome Box. It's what I wanted. More expensive than the rest but bit the bullet and its totally worth it. high quality and beautiful with more space than the rest.
1 December 2025
Reply from BOXO USA
Hey Matthew,
Thank you for your feedback on your 3 - Drawer Hand Carry Tool Box! We are glad you decided to try our products and are thrilled to hear you had such a great experience.
We appreciate you taking the time to share your thoughts with us and look forward to serving you again in the future.
Reply from BOXO USA
Hi O, Thank you for your review!
Knocked it out of the park.
Great service. Prompt delivery. Incredible products!!
BoxoUSA tools are the only tools I use now!!
1 December 2025
Reply from BOXO USA
Hi Michael, We appreciate your review! We hope you are enjoying your Combo Tool Roll.
Reply from BOXO USA
Hi Chris, Thank you for your review. We will work on making the necessary improvements based on your feedback.
Reply from BOXO USA
Hi Brain, Thank you for your review of the Combo Tool Roll. Your feedback is appreciated.
The tool roll is great
The tool roll is great, it holds everything together well and seems very sturdy but time will tell.
26 November 2025
Reply from BOXO USA
Hi Mike, Thank you for your review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.