Wrong size product delivered, company agreed to replace the order if I paid again for shipping and sent proof of payment.Paid shipping and sent receipt but had no notification of shipment of replaceme... See more
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If you live outside of the UK, I would steer clear of purchasing shoes from Boxfresh. The prices are deceptively listed in American dollars, so if you aren’t American the prices seem deceptively low.... See more
Having had two great pairs of Boxfresh Clyston shoes over the last three years, I was keen to stick to the same brand. I ordered and paid for a pair of Boxfresh Cladd shoes (Clyston no longer availabl... See more
Great experience, super fast shipping and even arrived 5 days sooner than expected! I am so happy to be able to buy direct from Boxfresh online since there are no longer any stores near me in Canada... See more
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Quick n simple ordering process
Quick n simple ordering process- no doubt about quality of goods as have a good reputation in this respect. One thing I would note is that as soon as you pay for your order there is no changing it due to the quick turnaround for orders. As it turned out, I was very happy with my purchase even though I had a moment of changing my mind for another style after paying but the shoes are top drawer. Thank you
Confusing experience
I’m in Australia, the prices are displayed in dollars. I reasonably assumed that since you’re based in the U.K and displaying dollars that you’ve used geolocation to determine I’m in Australia and are displaying AUD prices. Checked my bank statement and it turns out I’ve been charged in USD. This is deceptive at the very least, fraudulent at worst. Also, I ordered two pairs of shoes and 9 days later my order status is changed to “out of stock” on one pair and I’ve received no email confirmation that my order has been shipped, and there is no mention of shipping or delivery tracking on the website. If I didn’t have a love of Boxfresh shoes I wouldn’t order from you again.
Great shoes but long.
Great shoes but long. As in, I have short wide feet which fit these rather poorly as they are rather long in the toe. Great looking though.
The shoes were great and came in a…
The shoes were great and came in a reasonable amount of time. The issue I have is that when I was ordering the shoes there was an area regarding delivery info and charges, and it stated any international orders had a $12 shipping fee which I was fine with. What it did not say in this section is that I would be responsible for paying the duty charges upon delivery which were $57. When I emailed customer service they sent me a link with their “terms and conditions” and sure enough it was in there stating I would be responsible for the charges. Let’s be honest who reads those?! But they did have an easily accessible section where they tell me the delivery charge, why not put it right there and be up front about it? Instead of having a happy customer, it left me with a sour taste and an unexpected bill.
Great online service with free delivery.
first you send me review and didnt even…
first you send me review and didnt even receive the package
late with sending and today i receive call from delivery service company that package went to different address that i put on the order. how made a mistake??
Impressive!
Extremely impressed with the quality of the shoes, excellent packaging, quality of service, and surprisingly fast shipping!! I highly recommend this business!
Quality Shoes. Boxfresh is good!
I've been buying boxfresh shoes for years now so I already knew what to expect.
I love the companies design of men's shoes, especially their high-tops.
Buying shoes from them was fast and easy and even though we are experiencing a global crisis they came quickly in a few days.
I'm very satisfied.
Almost Perfect Experience
Fast shipping to Canada.
Happy with 2 of 3 pairs of shoes purchased online.
The 1 pair I was not entirely happy with was because if I had seen the shoes in person, tried them on, I would have decided not to purchase them.
Just perfect as usual
Just perfect as usual! Very fast delivery and the shoes are always magnificent!
No real time tracking options for…
No real time tracking options for deliveries to Portugal. I paid for the EU express option, and the package did not arrive yet and it is overdue.
Ordered for Shipment to Australia
Ordered for Shipment to Australia
No Currency conversions show all prices in US $ therefore very expensive assumed wrongfully so that once the country is selected Currency would be displayed . Sent an email to request information on this, no response received.
These are very hard to find in Australia and have bought pairs when traveling overseas they do have a good range though
Great experience! Super fast shipping!
Great experience, super fast shipping and even arrived 5 days sooner than expected! I am so happy to be able to buy direct from Boxfresh online since there are no longer any stores near me in Canada that carry their products and they are my favourite shoes by far. Great styles and incredibly comfortable!
Purchased on behalf on my brother (age…
Purchased on behalf on my brother (age 57); who was over the moon with them and proceeded for the remainder of the day to act as if he was 5.7; and wouldn’t stop showing them off.
Great quality hi-tops at an amazing…
Great quality hi-tops at an amazing price. Super fast delivery to Australia and brilliant to be able to access this brand down under!
No issues in ordering my shoes online
No issues in ordering my shoes online, they came quicker than I expected!
Cool!
Wow! Finally I get parcel!) It's sad, that previous parcel didn't reach its destination.
Boxfresh, thank you!
PS: it would be cool to get tracking number from "My account"... if it's possible. Thanks.
PS2: what do you think about unique QR codes for every boxfresh? Somewhere inside. Like VIN number.
Simple ordering process
Simple ordering process, quick shipping and great shoes!
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