Boxfresh Reviews 

321
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Wrong size product delivered, company agreed to replace the order if I paid again for shipping and sent proof of payment.Paid shipping and sent receipt but had no notification of shipment of replaceme... See more

Rated 2 out of 5 stars

If you live outside of the UK, I would steer clear of purchasing shoes from Boxfresh. The prices are deceptively listed in American dollars, so if you aren’t American the prices seem deceptively low.... See more

Rated 1 out of 5 stars

Having had two great pairs of Boxfresh Clyston shoes over the last three years, I was keen to stick to the same brand. I ordered and paid for a pair of Boxfresh Cladd shoes (Clyston no longer availabl... See more

Rated 5 out of 5 stars

Great experience, super fast shipping and even arrived 5 days sooner than expected! I am so happy to be able to buy direct from Boxfresh online since there are no longer any stores near me in Canada... See more

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2.1

Poor

TrustScore 2 out of 5

321 reviews

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2.1

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(321)

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

Wrong size product delivered, company agreed to replace the order if I paid again for shipping and sent proof of payment.Paid shipping and sent receipt but had no notification of shipment of replacement order, waited over 10 days before emailing again but once again have had no response from company.In my opinion this company is a complete rip off, DO NOT USE

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Just had my trainers repaired and…

Just had my trainers repaired and cleaned excellent job and trainers look like new again. Will certainly use again well worth the money. Vic came picked up and delivered straight to door. Highly recommend. Thanks

23 March 2022
Unprompted review
Rated 5 out of 5 stars

Just great sneakers

Just great sneakers, true to size, very comfortable and love the style. Very classy shoes , great design at an awesome price. Been a big fan of Boxfresh for a while.

14 December 2020
Rated 5 out of 5 stars

I brought Boxfresh on a secondary shop…

I brought Boxfresh on a secondary shop and I was amazed how good they where. After one year I still have them and since then I haven't stopped buying from them. Comfortable, not smelling ,light and strong. One of the best shoes 👞 that I have wear... Thank you Boxfresh

14 December 2020
Rated 1 out of 5 stars

Not good...

Having had two great pairs of Boxfresh Clyston shoes over the last three years, I was keen to stick to the same brand. I ordered and paid for a pair of Boxfresh Cladd shoes (Clyston no longer available), received an order acknowledgement, then three days later, an unexplained refund. When I asked what was happening, I was told they were out of stock, although they were even then still shown as available on the website. Bought a pair of Clarks instead...

14 December 2020
Rated 5 out of 5 stars

Quality product

Boxfresh is a quality product, great materials, long lasting, wide range and good value. Delivery on time

14 December 2020
Rated 5 out of 5 stars

Recommended

Prompt delivery of quality products at great price. Have purchased on a few occasions now and will do so again.

Thanks Boxfresh!

14 December 2020
Rated 1 out of 5 stars

Poor inventory management

Bought a nice pair of shoes only to be told a couple days later that they were not in stock and there was an inventory mismatch. Website still shows them in stock...

16 October 2020
Rated 5 out of 5 stars

Nice shoes!

Nice shoes! Always great quality materials. My personal favorites. Quite fast shipping, even in Canada.

12 September 2020
Unprompted review
Rated 4 out of 5 stars

Really pleased with the products

Really pleased with the products. Ordered 3 pairs of shoes and loved all 3. Just had some issues with the wrong pair showing on the website and subsequently not getting the ones I wanted, then an issue with DPD delivery company (not Boxfresh fault) but after a few email exchanges with customer service and a little time period, they got everything sorted for me quickly and actually showed excellent customer service, so I was left very satisfied and happy to recommend.

30 July 2020
Unprompted review

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