I ordered online at 11pm and I collected the order at 10am the next day. It was all ready and they loaded everything in my car for me. Very quick and efficient.
Company replied
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See what reviewers are saying
very well done and intuitive website .. even for those who are not experts in the construction branch, thanks to the explanations of the materials it is very easy to make the right choice.
Company replied
They were understaffed at the moment but still handled all the customers and they could help us, total analphabetas too! Definitely will buy here next time any materials is required for my DIY st... See more
My wife and I went to the shop in Amsterdam and the employees were not helpful at all (we received a "I'll be back in 1 minute" and never came back, we went home empty handed because the shop was c... See more
Company replied
Company details
- Construction Material Wholesaler
- Building Materials Store
- Building Materials Supplier
- Construction Equipment Supplier
- Hardware Store
- Tool Store
Written by the company
Ruim 13.500 producten waaronder bouwmaterialen, sanitair, elektra en gereedschappen voor iedere professional. Bouwmaat: Alles voor slimmer bouwen!
Contact info
Nijverheidsweg 17, 3751 LP, Bunschoten-Spakenburg, Netherlands
- bouwmaat.nl
4.6
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Nette bediening in de shop
1 May 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bouwmaat
Hello Mr. E. Crafts,
Thank you for your review.
Have a nice evening
Best regards,
Marian
Customer service Bouwmaat
Reply from Bouwmaat
Good evening Alexandru,
Thanks for the review.
We are glad to read you’re happy with the service Bouwmaat provides.
If you have any further questions, feel free to contact the customer service via email: klantenservice@bouwmaat.nl.
Hope this informed you well.
Kind regards,
Sjoerd Michels
Customer service employee
Good service ,for me top
17 February 2021
Reply from Bouwmaat
Good morning,
Thank you for your review.
How nice to read that you are satisfied with Bouwmaat's service.
If you have any questions and / or comments, you can always contact our customer service via customerservice@bouwmaat.nl
I hope to have informed you sufficiently.
Natasha
Customer service representative
First of all i was asked a physician…
First of all i was asked a physician card on my arrival, the card i never received. In the shop it looked like nobody knew about online orders and i spent an hour trying to pick up my goods.
3 February 2021
Reply from Bouwmaat
Best,
Thank you for your message.
How unfortunate to hear that you have had a negative experience retrieving an online order, we apologize for the inconvenience. Bouwmaat is busy optimizing the service and your response will help us with this. We forward the review to the relevant location / department (and include the review in evaluations.)
If you have any questions, email klantenservice@bouwmaat.nl or contact us by telephone or chat.
Sincerely,
Marco
Customer service representative.
Super winkel super service
1 February 2021
Reply from Bouwmaat
Goedemiddag,
Bedankt voor je review.
Wat fijn om te lezen dat je tevreden bent met de service van Bouwmaat.
Mocht je nog vragen en/of opmerkingen hebben kun je altijd contact opnemen met onze klantenservice via klantenservice@bouwmaat.nl
Ik hoop je hiermee voldoende geïnformeerd te hebben.
Marian
Medewerker klantenservice
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