BOUTIQUE TAG Reviews 

452
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I found my cerium hoody jacket nightcape here and I am very happy. I found another good place for Arcteryx clothing/and I will come here soon.

Rated 4 out of 5 stars

I had bought a jacket for my wife’s birthday on Black Friday sale and I never recieved it, spoke with someone. And let them know the situation, after a bit of back and fourth email, they finally sent... See more

Rated 1 out of 5 stars

DO NOT BUY HERE - Extremely disappointed as my order has not shipped even after a full week, and despite reaching out few days ago, I’ve received no response at all. ZERO CUSTOMER SERVICE. Website cla... See more

Rated 1 out of 5 stars

It has been a nightmare, bought a ParJumpers Gobi Jacket, after a price match episode since I found it cheaper in ssense.com, decided to protect local economy and ordered a size large since my other... See more

Company details

  1. Outerwear Store
  2. also in
  3. Activewear Store
  4. Clothing Store
  5. Winterwear Store

Written by the company

Luxury and Performance Outerwear. Proudly Canadian


Contact info

3.7

Average

TrustScore 3.5 out of 5

452 reviews

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1-star

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Hasn’t replied to negative reviews

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3.7

All reviews

(452)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

The item has not been received

The item has not been received.
We did not sign for it.
It was apparantly delivered to a different address - not the delivery address requested (and on the sale delivery details).
We were home at the time of ‘attempted delivery’.

26 February 2023
Rated 5 out of 5 stars

Great store

Great quality products as always and the shipment is really fast, ordered it on Friday and got it on Monday.
My favorite place for winter coats and boots.

27 February 2023
Rated 1 out of 5 stars

If I could give them a Zero I would

If I could give them a Zero I would. Worst Customer Service and clearly do not care about their clients. I purchased a parka from them that when it shipped arrived with such a strong odour of perfume/cologne it had to be dry cleaned before wearing. I spoke with someone who advised to send the bill and it would “immediately” be looked after. That was almost three months ago. No one replies to email and the only person you can reach by phone does their accounting, ironically enough. The owner is never around and there is nobody else that can process the dry cleaning refund which isn’t a lot of money, it’s the principle because it was promised to me. Purchase with caution and hope you don’t have any issues. They reek…literally!!

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Needed a new Ski Jacket

I was searching for a Descente ski jacket that was sold out everywhere online. I not only found it at Boutique Tag in my size but at a great price! I questioned whether they really would deliver on time, but one week after ordering it was delivered today - on time and it looks great!! Thanks.

6 February 2023
Rated 4 out of 5 stars

Couldn't be more satisfied!

The order I received was exactly as shown on the website. Shipping wasn't as quick as I expected, but it was during the holidays, so I can't be too upset about that. I did get the package on the day the tracking said I would. The product I received is of absolute amazing quality! I was worried about ordering from a website I never heard of before, and the price for timberland boots was so good, I was wondering if they might be knock offs, but sure enough the boots are authentic and exactly what I wanted! The only thing I might complain about it that I ordered a size up like some of the reviews suggested, and they are still a little snug. But wearing them in the house with some thick socks for a couple days oughta break em in! All in all, I am very satisfied with my purchase, and I would 10/10 recommend. I'm so happy, I was already looking at another pair of boots to buy while their still having a sale. They have timberland boots that you can't find in any store! So worth it!!

6 January 2023

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