They don't respond to emails. The hats are big and massive and not very attractive looking. I've been trying to return this for over a week, no response. Can you please respond to my email? I have sen... See more
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I just purchased the 30 day challenge kit and I was deeply dissappointed. The cleansing products are ok-ish but I do not notice any difference. Nonetheless, the curl cream and curl gel have proven wor... See more
Company replied
Update- boucleme replied to my emails and product finally arrived. Hair oil smells lovely and feels light, looking forward to using it. Can’t review the product as it has yet to be delivered, and... See more
Company replied
I've got very thick long curly hair. I've tried loads of silicone free curl products. They either dried out my hair or didn't give me sufficient definition and hold. Boucleme cleanser, conditioner, cr... See more
Company replied
2.6
Poor
266 reviews
Hasn’t replied to negative reviews
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I love the brand
I love the brand, my curls look amazing since I style them with the curls serum and the gel. I wish the company has refill as I buy the big bottle and it would be easy and more eco friendly to reuse the bottle.
21 October 2021
Reply from Boucleme Eu
Hello Ros, we're so happy you're loving the products. Thank you for your feedback!☺️
Reply from Boucleme Eu
Hello Catherine, we're so happy that you're enjoying the products :)
Reply from Boucleme Eu
Hello Anne, we're so happy that you're enjoying the products :)
Excellent products
Excellent products , my hair are doing so great since I am using them+++++
19 October 2021
Reply from Boucleme Eu
Hello Samira, we're so happy you're enjoying the products :)
Reply from Boucleme Eu
Hello, we're so happy you're enjoying the products :)
Curly hair must have product
Great service, fantastic products and great price especially when purchased during special offer. Curly hair shampoo, conditioner, cream and gel have made all the difference to my curly hair, the softness and definition of my curls since I started using them is so noticeable. My hair is less frizzy and dry and looks healthy again. Definitely recommend.
12 October 2021
Reply from Boucleme Eu
Thank you! We're so happy you're enjoying the products💛
My package arrived in just a few days…
My package arrived in just a few days without any duty to pay. Thank you Bouclème 🙏🏼🙏🏼
8 October 2021
Reply from Boucleme Eu
We're so happy your order arrived nice and quickly💛
Reply from Boucleme Eu
Hello, we're very happy that your delivery arrived nice and quickly ☺️
Wrong item sent
Wrong item sent. No details on how to return it. Still no contact from Boucleme despite sending an email.
28 September 2021
Reply from Boucleme Eu
Hi Lucy, I can see you are already in contact with our customer service and that we have popped a new order through for you, no need to return the Curl Cream :)
Thank you for the fast delivery
Thank you for the fast delivery. One bottle was slightly open when the parcel arrived and a little bit of shampoo had dropped out.
24 September 2021
Reply from Boucleme Eu
thanks for letting us know, we are speaking with our warehouse to make sure all lids are tight are fully closed before dispatching. Hope you enjoy the products :)
Reply from Boucleme Eu
Hello, we're happy you're enjoying the products so far. Please reach out if you need any advice or tips :)
Great products for curly hair I really…
Great products for curly hair I really love the results, the smell and my hair and scalp is better and healthy thanks !
19 September 2021
Reply from Boucleme Eu
Hello Angie, we're so happy you're loving the products :)
Help on the way
Being on work Zoom calls and not looking as polished as I want is annoying. Very happy that Boucleme is shipping to Ireland again. I've ordered enough to last a long time. Thank you!
15 September 2021
Reply from Boucleme Eu
Hello, we're so sorry for the delays a few months ago! We're glad you've stocked up! All of our products have a 12 month shelf life from opening💛
Reply from Boucleme Eu
Hello Andrea, we're so happy that you're enjoying your products💛
Just got my beautiful curls back
i have really curly hair and have spent years looking for a product that would remove the frizz and leave my natural curl and thanks to boucleme i now have that .
8 September 2021
Reply from Boucleme Eu
Hello Elaine, we're so happy we have helped you on your hair journey💛
Reply from Boucleme Eu
Hello, we're very happy that your delivery arrived nice and quickly☺️
The products look very healthy and…
The products look very healthy and impressive. Hair has become noticeably wetter, shinier and healthier however, I am unable to create an account smoothly so that I can use the loyalty points.
1 September 2021
Reply from Boucleme Eu
Hello Jurgita, we're so happy you're loving the products. If you are still having issues setting up an account please pop an email to info@boucleme.co.uk and we can help you with it :)
It took a long time to arrive.
31 August 2021
Reply from Boucleme Eu
Hello, we're sorry for the delay with your order. I hope you enjoy the products☺️
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