Bottle of Italy Reviews 1,571

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 3 out of 5 stars

Good source of amaro, but many of the selections in which I was interested were out of stock. Order to delivery time was over two months, a long time to wait. Finally, UPS delivery was delayed several... See more

Company replied

Rated 4 out of 5 stars

I ordered a Glembay whiskey and it was delivered in 5 days. The bottle was safely packed, however the front label was a little bit damaged and dirty. From what I read online, the whiskey stopped with... See more

Rated 5 out of 5 stars

I really love Italian wines, and at Bottle of Italy I always find a great selection at fair prices. They’re very professional, and delivery to Portugal is within a reasonable timeframe. Salute!

Rated 5 out of 5 stars

Bottle of Italy is simply the best platform to order fantastic wines, proseccos or champagne. Best service, best prices and super fast delivery which is free from a certain amount of your order. We or... See more

Company details

  1. Wine Store

Written by the company

Bottle of Italy offers a wide selection of about 20000 labels of Red Wines, Whites, Bubbles, Beers, Distillates purchasable online. We ship to Italy, Europe, USA, Canada, Hong Kong and many more countries! We offer delivery within 48/72 hours in Europe with Free Shipping for all orders over 99€ in Italy and 149€ in Europe!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Minor hickup

Order were delivered in 2 different set without proper indication. Was clarified quickly after contacting but causing minor confusing.

2 March 2026
Unprompted review
Rated 4 out of 5 stars

I got everything I ordered

I got everything I ordered. My 2 bottles were packaged very well. The delivery time was a couple of days later than expected, but I live in Denmark, so it made sense to me. Very reasonable shipping cost. Overall good experience, would use Bottleofitaly again.

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Easy to book

Easy to book, sometimes good offers. But i wish more choice of wine and sometimes take long time to prepare parcel as not all wines in the stock

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Bottle of Italy is simply the best…

Bottle of Italy is simply the best platform to order fantastic wines, proseccos or champagne. Best service, best prices and super fast delivery which is free from a certain amount of your order. We order regularly and would recommend it to anybody who lives good wines and super service.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

They were good a few years back then it…

They were good a few years back then it seems something happened and they are no longer reliable. Although they have a good selection of wine, they are taking ages to send the order. I'm addition, my last order (number 172-490230) had 5 bottles missing which they said they would send and never did. After that, they just ignored my emails. I used to place an order every 3 months, more or less, but have stopped and won't be placing any more.

17 December 2025
Unprompted review
Bottle of Italy logo

Reply from Bottle of Italy

Dear Customer,

We are very sorry to read about your experience and the inconvenience caused.

We had already contacted you regarding your order and proposed a resolution, but it is possible that our message was not received correctly or ended up in spam.

We kindly ask you to contact us again at info@bottleofitaly.com so that we can review the matter together and provide a proper solution as soon as possible.

Kind regards,
Bottle of Italy

Rated 1 out of 5 stars

Bottle of Italy: Worse experience ever

Worse experience ever with an eShop on the Internet. The bottles did not arrive yet and “bottle of Italy” keeps pretending it is shipped again but it is never delivered. Do not order on this side!!

15 April 2026
Unprompted review
Bottle of Italy logo

Reply from Bottle of Italy

Dear Customer,

According to our records, the shipment was delivered and received on May 7th.

We sincerely apologize for the delays experienced. Unfortunately, these issues were caused by negligence and operational problems on the courier’s side, which were beyond our direct control. Nevertheless, we always did our best to follow up and ensure the delivery of your order.

Kind regards,
Bottle of Italy

Rated 5 out of 5 stars

Forst beer

Great products, excellent service and delivery. All bottles arrive without any damage and can enjoy the Forst beers in the sun.

1 April 2026
Unprompted review
Rated 2 out of 5 stars

Waited too long

Waited too long. I received at least one mail daily where it was written that delivery is max 4 days to my country. I waited for 13 days. Never ever will order again.

13 April 2026
Unprompted review
Bottle of Italy logo

Reply from Bottle of Italy

Dear Customer,

We are sorry to hear about your experience.

Unfortunately, we were not able to locate your order in our system and, as a result, we are unable to provide specific assistance regarding your case. It is possible that your purchase included made-to-order products, which are clearly indicated on our website, and for which processing only begins once the items arrive at our warehouse.

In addition, shipping times refer to the period starting from when the carrier takes charge of the goods, and not from the moment of payment.

We also do not see any support ticket opened under your name, which limits our ability to investigate the matter in detail.

We remain at your disposal should you wish to provide further information so we can look into this more closely.

Kind regards,
Bottle of Italy

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