I bought this as a gift for my mother for Mother's Day. So far my experience has been positive. My product which was the eye red light machine came approximately 2 weeks after I ordered it. I will mak... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well the first one only work for a week and returned it. Contacted customer service and receives response with a new one will be coming. The actual machine turns off in 10 mins which is great. As o... See more
Company replied
I definitely like the feeling that it feels like it’s working. I’ve only used it a few times so far so I can’t say whether or not it works. The only problem I am having is that the left side doesn’t f... See more
Company replied
The Rivitaleyes device works well and is simple to use. While my eye bags (malar) haven't vanished, I think they are looking better. Customer service is also excellent - I thought the device wasn't... See more
Company replied
Company details
Written by the company
Botanique Paris is an innovative beauty technology company specializing in at-home skincare. Our award winning device, RevitalEyes™ combines advanced light therapy with microcurrent technology. Founded with a mission to make professional-grade skincare treatments accessible and affordable, we've served over 300,000 customers worldwide through our direct-to-consumer platform at http://botaniqueparis.com/ and previously http://shopbotaniqueparis.com/. We’re currently running a Mother’s Day promotion as part of our seasonal campaigns ❤️
Contact info
Los Angeles, United States
- support@botaniqueparis.co
- botaniqueparis.com
4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear it’s working perfectly for you and that it’s been exactly what you needed. We truly appreciate your support 😊
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you find it easy to use and fantastic. We truly appreciate your support 😊
Saw results in about a week
Saw results in about a week! Definitely recommend it!!
11 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience. We’re so glad to hear you saw results so quickly and truly appreciate your recommendation and support 😊
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you’re happy with the product, and we truly appreciate your support 😊
Reply from Botanique Paris
Thank you for sharing this! 😊 We’re so happy to hear you’re already feeling excited and noticing early results on your first day.
Excellent customer service
Excellent customer service. I emailed about a broken product, and within a few hours received a response that it was covered by the warranty. After a quick confirmation of my shipping address, a replacement was sent very quickly. Very happy with the friendly and hassle-free service provided by Hazel and Botanique Paris.
Thanks!
27 April 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience. We’re so glad Hazel was able to assist you quickly and make the process smooth and hassle free. It’s great to hear you’re happy with the support, and we truly appreciate your kind words and support 😊
Amazing product!
Amazing product!! I can already see results and haven’t been using for very long at all!!
11 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you’re already seeing results so quickly. We truly appreciate your support 😊
Very unique product that is quickly…
Very unique product that is quickly giving 🔥results! Finally!
4 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you’re already seeing great results and enjoying the product. We truly appreciate your support 😊
Botanical Paris had my order ready and ready for shipping in the same day as I ordered. Also all products were great quality as expected. Thank you !!
Botanical Paris had my order ready and shipped really. When I received my
11 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience. We’re so glad your order was prepared and shipped quickly, and that the products met your expectations in terms of quality. We truly appreciate your support 😊
I had a fault on my glasses
I had a fault on my glasses, and they agreed to replace.
11 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback. We’re glad our team was able to assist and arrange a replacement for you. We truly appreciate your support 😊
I loved it...
9 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you loved it, and we truly appreciate your support 😊
I just received my RevitalEyes and I’m…
I just received my RevitalEyes and I’m very excited to see how it works.
10 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing this. We’re so glad your RevitalEyes has arrived and that you’re excited to get started. We truly appreciate your support and hope you have a great experience with it 😊
Cath handled my issue very quick and…
Cath handled my issue very quick and well. Love the product and the service !
10 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing this. We’re so glad Cath was able to help quickly and take care of your issue, and it means a lot to hear you’re loving both the product and the service 😊
Great product
9 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you’re happy with the product, and we truly appreciate your support 😊
These glasses are the real deal to take…
These glasses are the real deal to take down swelling and water retention
9 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience. We’re so glad to hear the glasses have been effective in helping reduce swelling and water retention. We truly appreciate your support 😊
I'm starting to use it I'll tell you…
I'm starting to use it I'll tell you when I have results thank you it's my first day
9 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing this. We’re so glad you’re getting started, and we truly appreciate you giving it a try. We look forward to hearing about your results as you continue using it 😊
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you’re happy with the product, and we truly appreciate your support 😊
Great customer service
Great customer service. The supporting emails they send is good. Product came quickly
9 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience. We’re so glad to hear the product arrived quickly and that you found both our customer service and follow up emails helpful. We truly appreciate your support 😊
I just bought it and used it for the…
I just bought it and used it for the first time.The pulses were intense and it seems like a great product.I can't wait to see the final results.
8 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your first impression. We’re so glad to hear the product felt effective from the first use, and we hope you continue to see great results with consistent use 😊
Sufferes wirh under eye hollow this is…
Sufferes wirh under eye hollow this is helping get my youth back
9 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience. We’re so glad to hear it’s helping and that you’re already feeling more confident in your under eye area. We truly appreciate your support 😊
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