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Rated 1 out of 5 stars

Received the product yesterday and it was damaged. The carton that housed the bottle was ripped open and the fluids from the bottle leaked. The product had zero protection, not even bubble wrap and so... See more

Rated 1 out of 5 stars

Our diffusers are both not working. Mum's died a month ago and mine weeks ago both never worked well. It is approximate the date sorry.

Rated 5 out of 5 stars

I bought a waterless defuser previously and loved it to pieces so came back to get another; it seems everyone else loved it too and it was sold out so I bought 2 Buba water defusers and they did not d... See more

Rated 2 out of 5 stars

User Instructions not specific on how to turn on and off &/or I may have faulty product

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Premium Essential oils, lab tested purity with 'freshness' like nothing else. Quality & activity come first.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

22 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Damaged product

Received the product yesterday and it was damaged. The carton that housed the bottle was ripped open and the fluids from the bottle leaked. The product had zero protection, not even bubble wrap and so is of course prone to be damaged. The glass bottle was not damaged however, but the fluids leaking meant that the cap is not securely fitted, possibly due to it not being tightened properly during the filling process. You have to better protect the product/s delivered to your customers, as I don't have faith in purchasing other products from your company if it doesn't improve.

16 December 2024
Rated 5 out of 5 stars

I bought a waterless defuser previously…

I bought a waterless defuser previously and loved it to pieces so came back to get another; it seems everyone else loved it too and it was sold out so I bought 2 Buba water defusers and they did not disappoint. This defuser is so beautiful and looks very elegant. Not only is it easy to use but the added light makes it great as a night light. I adore my purchase and the service I received was great.

19 September 2022
Rated 3 out of 5 stars

Main product not useable

So I got a request for a review before the product arrived so I haven’t been able to trial the oil.

I bought the rose pink flower bracelet…. It did NOT have any felt pads in it nor did it have an explanation on how to open the casing. And even with my decent fingernails, I can’t work it out.

So right now I’m too frustrated to request and demand a refund or replacement products and I feel foolish for having gone with this company. Not a mistake I’ll make again.

26 April 2022
Rated 5 out of 5 stars

Excellent quality oils

Excellent quality oils, they change the mood of the room, you can really tell the quality from the moment you open the bottle.

6 February 2022
Rated 5 out of 5 stars

Amazing quality

Amazing quality! from the oils to the packaging. There are many unique scents that are not available everywhere. Not to mention their diffusers accessories!
Definitely recommend

5 February 2022
Rated 5 out of 5 stars

This is the third purchase I’ve made at…

This is the third purchase I’ve made at Boswellia, two of which have been gifts for friends and family. Everyone has been very happy with the service and the high quality of the products. Delivery was timely. Will be a return customer for sure.

18 January 2022
Rated 5 out of 5 stars

Deliver

POST office damaged my original delivery once notified company resent order promptly the-new delivery arrived at my door within two days Great service

14 January 2022

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