Borshch Domestic Appliance Superstores - Birmingham Reviews 604

TrustScore 5 out of 5

4.9

Neptune House, Upper Trinity Street, B9 4EG Birmingham, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Borshch Electricals have been excellent. From help and advice choosing the actual washing machine in the shop. Booking delivery and fitting and removal of washing machine. Andy and Simon were excell... See more

Rated 5 out of 5 stars

Aaron and D delivered the washing machine on time. The delivery was very smooth and they were very helpful and kind, efficient and fast installation and have clear instructions on how to use the mach... See more

Rated 5 out of 5 stars

As ever, the helpful and friendly staff welcomed us in and quite quickly we were looking at freezers keenly priced with a broad choice of quality brands, the sales staff we're amazing and we opted to... See more

Rated 5 out of 5 stars

Visited Borshch, Upper Trinity Street on Saturday 2nd August This is my 2nd visiting this store Thanks to you to Ellen & team for excellent service in store as always & to Duffy & Jack who delive... See more

Company replied


Company details

  1. Appliance Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler
  4. Refrigerator Store
  5. Warehouse store

Written by the company

Borshch Electric is the leading independent appliance retailer for new and graded products. Established in 1982, Borshch is a family-run business, we operate across three stores located around the Midlands, we have stores in Birmingham, Erdington and Dudley. We Specialize in selling both new boxed and slightly marked freestanding and built-in gas and electrical appliances direct to the public at great prices. Over the 40 years of trading we have won multiple awards and served over one and a half million customers, please read our reviews and see what our customers have to say about us. Having opened our new destination showroom in Erdington where across two floors we have one of the largest displays of appliances under one roof in the country. please check out our website www.borshch.co.uk where you can take the visual tour of our Erdington and Birmingham Showrooms. We offer speedy and professional delivery and installation services with all appliances in store, to give you complete peace of mind on the appliances you purchase from us. In 2023 we Joined Euronics, Euronics is the Largest Electrical Buying Group in Europe, with 30 Member countries across Europe and 11,000 specialist stores and branches, reaching 600 million consumers. When you purchase a product from a Euronics store, you are capitalising on the buying power of a large company with all the savings that are associated with bulk buying. On top of which, you will benefit from the after sales service and customer care of a local, family run store who take pride in their attention to detail, to give you the very best service available. In essence you get the best of both worlds, including: Big brand names Competitive pricing Availability Local services After sales service Real people to talk to Euronics price match guarantee And much more.


Contact info

  • Neptune House, Upper Trinity Street, B9 4EG, Birmingham, West Midlands, United Kingdom

  • 0121 773 6361

4.9

Excellent

TrustScore 5 out of 5

604 reviews

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Rated 5 out of 5 stars

Borshch Electricals have been excellent.

Borshch Electricals have been excellent. From help and advice choosing the actual washing machine in the shop. Booking delivery and fitting and removal of washing machine.
Andy and Simon were excellent and extremely careful , they fitted the washing machine exactly where I wanted it and solved a couple of other problems with the connection and drainage. They went Above and beyond to make sure it was fitted properly . Both Andy and Simon were very polite and considerate I would highly recommend them they are a credit to your company. Definitely employees of the month. Thank you so much.
Would highly recommend your company and delivery team to anyone.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Aaron and D delivered the washing…

Aaron and D delivered the washing machine on time. The delivery was very smooth and they were very helpful and kind, efficient and fast installation and have clear instructions on how to use the machine. Great customer service.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Aaron and D delivery is amazing

Aaron and D delivery is amazing , quick setup and professional

4 June 2026
Unprompted review
Borshch Domestic Appliance Superstores  - Birmingham logo

Reply from Borshch Domestic Appliance Superstores - Birmingham

Steve thank you for shopping with us and reviewing us.
Please tell family and friends about us and we look forward to seeing you again.

Rated 5 out of 5 stars

Just had my delivery from Aaron and D

Just had my delivery from Aaron and D. We are over the moon thank you soon much highly recommended great company from start to finish xx

4 June 2026
Unprompted review
Borshch Domestic Appliance Superstores  - Birmingham logo

Reply from Borshch Domestic Appliance Superstores - Birmingham

Hayden thank you all of the team work so hard to deliver a great service and we love it when this is recognised. Please tell family and friends about us and we look forward to seeing you again.

Rated 5 out of 5 stars

Aaron and Damien delivered my fridge…

Aaron and Damien delivered my fridge freezer today what a brilliant service

4 June 2026
Unprompted review
Borshch Domestic Appliance Superstores  - Birmingham logo

Reply from Borshch Domestic Appliance Superstores - Birmingham

Sarah thank you for shopping with us and taking the time to review us we really appreciate it, please tell family and friends about us and we lookk forward to seeing you again.

Rated 5 out of 5 stars

Aaron has gave me a very well customer…

Aaron has gave me a very well customer experience, lovely, smiles, kind, proper job done,quick, respectful.

3 June 2026
Unprompted review
Borshch Domestic Appliance Superstores  - Birmingham logo

Reply from Borshch Domestic Appliance Superstores - Birmingham

Thank you for your review and shopping with us we really appreciate the business. Please tell family and friends about us and we look forward to seeing you again.

Rated 5 out of 5 stars

Brilliant service from D and Aaron

D and Aaron have been absolutely amazing in delivering my new fridge. Thank you to both for an amazing job

3 June 2026
Unprompted review
Borshch Domestic Appliance Superstores  - Birmingham logo

Reply from Borshch Domestic Appliance Superstores - Birmingham

AyeshaThank you for shopping with us and sharing your experience, Please tell family and friends about us and we look forward to seeing you again.

Rated 5 out of 5 stars

Aron and daminon were very friendly and…

Aron and daminon were very friendly and helpful

29 May 2026
Unprompted review
Borshch Domestic Appliance Superstores  - Birmingham logo

Reply from Borshch Domestic Appliance Superstores - Birmingham

Karen thank you for shopping with us we really appreciate the business and you taking the time to leave your review.
We look ofrward to seeing you again and please recommend us to family and friends.

Rated 5 out of 5 stars

Happy with the service

Happy with the service. D and Aaron came to fit the cooker. They were, helpful, and professional. They installed cooker properly and also guided me well. Thank you for the excellent service.

27 May 2026
Unprompted review
Borshch Domestic Appliance Superstores  - Birmingham logo

Reply from Borshch Domestic Appliance Superstores - Birmingham

Thank you for shopping us we really appreciate your business all of the team work so hard to deliver a great service, Please do tell family and friends about us and we look forward to seeing you again.

Rated 5 out of 5 stars

Aaron & damion

Aaron & damion came to my house first thing in the morning to remove and deliver my new fridge. They had good manners and was very friendly
They both work well together as a team

27 May 2026
Unprompted review
Borshch Domestic Appliance Superstores  - Birmingham logo

Reply from Borshch Domestic Appliance Superstores - Birmingham

Thank you for shopping with us and purchasing your appliance from us we are a family business and we pride ourselves on the service we offer. Please tell family and friends about us.

Rated 5 out of 5 stars

Very helpful and knowledgeable with…

Very helpful and knowledgeable with washing machines. I got a good LG washing machine with 5 year warranty. Thank you. Will come again thank you Subhan.

21 May 2026
Unprompted review
Borshch Domestic Appliance Superstores  - Birmingham logo

Reply from Borshch Domestic Appliance Superstores - Birmingham

Thank you, we are a family business and we pride ourselves on the sevice we offer and we love reviews like this. Please tell family and friends about us and we look forward to seeing you again.

Rated 5 out of 5 stars

Excellent service

Excellent service. I was helped to select a washing machine. The process was good and arrangements to deliver and recycle old machine were is easy to make.

20 May 2026
Unprompted review
Borshch Domestic Appliance Superstores  - Birmingham logo

Reply from Borshch Domestic Appliance Superstores - Birmingham

Thank you for shopping with us and sharing your experience, Please tell family and friends about us

Rated 5 out of 5 stars

Aaron just delivered my appliance and…

Aaron just delivered my appliance and what a pleasure it was to meet him
Extremely professional ,pleasant and helpful
No mess was left just a all round professional job also checked to make sure the appliance was fitted correctly and all working

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I am happy with the service I received…

I am happy with the service I received from this company, from the beginning (choosing washing machine) through to the end of the service (fitting machine). The men at the Erdington store plus Damian and his colleague did a fantastic job. I would recommend this company to anyone looking for a washing machine and who appreciate great customer service!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant from the start

Brilliant from the start. Knowledgeable in store. No pressure to buy. Delivery was arranged for the following day. The delivery was smooth with Arron and Damion both nice guys and very helpful with getting the new washer dryer into my flat. Thanks to the whole team.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great value, Good Service

As ever, the helpful and friendly staff welcomed us in and quite quickly we were looking at freezers keenly priced with a broad choice of quality brands, the sales staff we're amazing and we opted to take our purchase with us. We thanked them and duly went to the collection point where we were met immediately by another staff member who took every care while loading the item into our car, and advised us on pre plug in procedure. The service is second to none.

17 April 2026
Unprompted review

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