Found the USA brand here that I couldn't elswhere, read the reviews which showed it's a legit website, prompt postage and delivery. First time user, was attracted by the 10% off first purchase from si... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very prompt delivery and a great bonus to find the two Alterna Caviar 250ml products came in their own velvet pouch. Great customer service in adding Jersey to delivery destinations but it's a shame t... See more
I ordered some shampoo and conditioner, and the shampoo wasn’t in stock. Claire emailed me letting me know the situation immediately, and when she realised it wouldn’t be available for a while, sought... See more
Easy to purchase online. Great product (Paul mitchell hot of the press thermal heat protection hair spray). Excellent for spraying on dry hair before straightening. This is the second lot of have purc... See more
Company details
Written by the company
The Born Hair Care company is run by hairdressers with over 30 years experience in the business and during that time we have built up a great knowledge of what works and what doesn't for a wide range of customers. The Born website brings together a carefully selected group of products that will deal with every hair type and help to solve common hair problems effectively. More than that it will offer customers a one-stop shop for all their hair care needs by delivering great value and excellent customer service at the heart of the shopping experience.
Contact info
United Kingdom
- bornhaircare.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incorrectly delivered & poor packaging
Delivered to my billing address rather than my shipping address which is annoying, luckily it’s been delivered whilst I was at my billing address. Sent in a battered reused Amazon box :/ I’m all for reusing but this just looked a bit of a mess
Excellent service and speedy delivery
excellent customer service
Prompt response and delivery
Just perfect.
Quality products
Prompt service together with a comprehensive range of quality products at good prices.
Great selection of products at…
Great selection of products at excellent prices. Order arrived quickly and was well packaged.
Quick delivery and got a great deal on…
Quick delivery and got a great deal on redken bundle!
Website very easy to navigate
Website very easy to navigate, order comes through very quickly. Very happy with my purchase.
Excellent service
Having used you several times service is quick and delivery also plus I can only get this product from yourselves
Ordering is so easy
Ordering is so easy. My order was dispatched and delivered in a few days. Excellent service
5 Star service
Great experience from ordering to recieving my parcel so quickly and it was the cheapest around. Thankyou XX
Great product at great price but pump…
Great product at great price but pump dispenser on shampoo is faulty so have had to decant into old bottle.
Highly recommend this company
Highly recommend this company. Excellent service! Claire has been very helpful when royalty mail had lost my parcel she didn’t hesitate to send me another one on the next day. Thank you!
Excellent product and service
The hair shampoo and conditioner bundle was cheaper than a lot of places online, great service and fast delivery.
Bought straighteners for my daughter…
Bought straighteners for my daughter which she loves. Great price.
Easy ordering and free delivery.
I would recommend this company.
First time using Born Hair Care & I’m…
First time using Born Hair Care & I’m very pleased. Competitive prices & quick dispatch. Delay in delivery was due to Royal Mail strike. All good
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





