Found the USA brand here that I couldn't elswhere, read the reviews which showed it's a legit website, prompt postage and delivery. First time user, was attracted by the 10% off first purchase from si... See more
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Very prompt delivery and a great bonus to find the two Alterna Caviar 250ml products came in their own velvet pouch. Great customer service in adding Jersey to delivery destinations but it's a shame t... See more
I ordered some shampoo and conditioner, and the shampoo wasn’t in stock. Claire emailed me letting me know the situation immediately, and when she realised it wouldn’t be available for a while, sought... See more
Easy to purchase online. Great product (Paul mitchell hot of the press thermal heat protection hair spray). Excellent for spraying on dry hair before straightening. This is the second lot of have purc... See more
Company details
Written by the company
The Born Hair Care company is run by hairdressers with over 30 years experience in the business and during that time we have built up a great knowledge of what works and what doesn't for a wide range of customers. The Born website brings together a carefully selected group of products that will deal with every hair type and help to solve common hair problems effectively. More than that it will offer customers a one-stop shop for all their hair care needs by delivering great value and excellent customer service at the heart of the shopping experience.
Contact info
United Kingdom
- bornhaircare.com
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Hasn’t replied to negative reviews
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It does exactly what it says on the tin…
It does exactly what it says on the tin, an excellent service by a company that pride themselves in getting it right first time.
My order arrived really quickly …
My order arrived really quickly as ever and a really good price on Neal and Wolf shampoo-very happy!
Very prompt delivery and a great bonus…
Very prompt delivery and a great bonus to find the two Alterna Caviar 250ml products came in their own velvet pouch. Great customer service in adding Jersey to delivery destinations but it's a shame the VAT can't be deducted (not that this detracts from the products themselves).
The products were ok
The products were ok, the packaging was severely damaged and an old Amazon box with the original address ripped off, the products are fine but due to the damaged packaging they were a bit busted themselves. It’s not what tou expect after paying £170…
Fast delivery
Fast delivery. Best price online for mediceutical products and fantastic customer service service . Thank you
Great products & excellent customer service
The products are amazing and the customer service is better than excellent. I couldn't highly recommend this company enough. They deserve more than 5 stars. Thank you.
Wrong item !!
Fantastic service
Fantastic service, and the best price offered. Would definitely recommend Born Hair Care
Neal & Wolf hairdryer good buy
Purchased a Neal and Wolf hairdryer. Good price and dispatched quickly. My only issue was the time it took to arrive said 48 hours but actually took 4 days. Think it was more a Royal Mail issue than Born Hair Care.
Comes highly recommended
I have bought hair products from Born Hair for years and never been disappointed. The orders have always arrived two or three days later. I would highly recommend this company.
I can always rely on Born Hair Care for…
I can always rely on Born Hair Care for any products I need. They are always very efficient and my order always comes on time.
Tried finding a hair product which…
Tried finding a hair product which seems to be hard to find but came across this site. Ordered 3 of the item, swift delivery & a good price. Thank you.
Hair dryer
Super product, ordered on Friday and arrived Monday. Would not hesitate to purchase again from this company.
Service was very quick to process I’d…
Service was very quick to process I’d definitely recommend, I’d look here first before anywhere else. Price of products were cheaper than everywhere else.
Expensive for what it is!
tbh for the price I paid I expected more!
It does put a shine on my hair, but so do other products. I’ve only used it a couple of times but so far not overly impressed!
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