Bootsphoto.com Reviews 

17,679
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,872 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, noting that prints are good and the end results are often very satisfying. Many also highlight the excellent service, finding the process easy and efficient, from uploading photos to ordering. Reviewers appreciate the good value for money and the clear, well-defined images on various products. However, some people mentioned issues with delivery services, experiencing slow delivery times or problems with carriers. A few other people also felt that the ordering process could be difficult, particularly with sizing options or inconsistent quality of materials like canvas and cushion fabric. There were also instances of orders not being recognized or photos being cropped incorrectly, leading to dissatisfaction.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising the great quality of prints... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the great quality of prints and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising effective, efficient, and... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and stating they will... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy and efficient to upload and order prints via the website. Good quality prints too. Sadly the efficiency of the photo printing is let down by very slow delivery by Royal Mail. Boots should look in... See more

Rated 4 out of 5 stars

Nice and easy transaction Software wasn't too bad to use. Book was very nice when completed, a couple of glitches with photographs - gave a warning about quality/size but was OK when printed (was f... See more

Rated 4 out of 5 stars

The quality of the pictures are good but I have great difficulty downloading my photos to get printed from my gallery. Also this time I didn't get asked if my pictures wanted a boarder and they were p... See more

Rated 4 out of 5 stars

Product very good. Easy to use service. Only reason it wasnt 5 stars is it was a little slow between ordering and receiving the item but they do tell you your expected date



Company details

  1. Photo Printing Service

Written by the company

For all your photo needs Boots Photo has a fantastic product range, great prices and special offers as well as handy delivery methods - you can deliver to home or deliver to your local store for your convenience!

Boots Photo

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

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4.1

All reviews

(17,679)

1,781 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The photo book was lovely

The photo book was lovely. It did take time to create but that was due to fact of picking all the photos I wanted to include. You can select the layouts and add pictures. I was off to a slow start as this was the first time I have created a photo book I soon got the hang of it. It was worth and I will certainly buy more.

20 April 2026
Rated 1 out of 5 stars

SCAM -Absolute scam of a company

SCAM -Absolute scam of a company.
14/5/26 Ordered wedding photos for a gift at machine in Boots, Frome store.
Took payment straight away, expected service 4/7 days.
Nothing after 7 days. Order number given no tracking info. Telephoned helpline, could not trace order number!.
Made a complaint email greeted with an email response, expect to hear within 24 hours- nothing.
Stated issue was with Accounts dept but not working today.
Demanded refund expected 7/10 days then tried to explain it was the bank policy! I explained you took money straight away, no product and now waiting 10 days for refund and blame the bank.
Rotten to the core.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality and true to file.

The image turned out great. The quality of the image and the detail was kept really well. I used an image I shot on my Son a7 ii camera and the detail, colour and vibrance is spot on. Highly recommended.

4 April 2026
Rated 2 out of 5 stars

Missing heads

When the photos arrived about 10 were not centralised so heads and parts of bodies were missing. I was excited to find this service but was dissppointed with the results. Maybe I should have chosen a different sizing but more explanation was needed on site.

15 April 2026

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