I use Bond Lovis every year for my Public Liability insurance. Initially I struggled to find a policy which suited my specific needs but Lorraine at Bond Lovis was able to find the right policy at a v... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We have been fortunate to have had Lorraine Thomas as our broker for a number of years; she has always been very friendly and helpful. Year after year, she has secured insurance cover that fulfils ou... See more
Company replied
The service is great, reminders and quotes arrive in plenty of time to make plans and it's easy to contact the team for advice. I've used the company for some years now and always find each member of... See more
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I am made to feel as if the person who deals with my annual renewal does care that I am looked after. Not a common felling as most companies seem to have become very impersonal.
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Company details
About BondLovis
Written by the company
Here at Bond Lovis we pride ourselves on being able to offer you a commitment to always provide the highest level of service combined with highly competitive rates and a wealth of insurance experience.
Reputations are not built overnight and we are proud of our roots tracing back to East London over 50 years ago. In 2004, Specialist car, home, van, commercial & fleet insurance brokers, Bond Lovis became part of the Prestige Holdings Group and Abbey Insurance Brokers. Abbey are one of the largest Insurance Brokers in Northern Ireland and has a huge network of clients.
Prestige are also a very large company and the group manages to meet all corners of the insurance world with it’s underwriting and retail operations providing all types of cover in UK and Eire across many different platforms. Bond Lovis now have the benefits of a huge National insurance operation whilst still being able to act as a provincial High Street broker.
Reputations are not built overnight and we are proud of our roots tracing back to East London over 50 years ago. In 2004, Specialist car, home, van, commercial & fleet insurance brokers, Bond Lovis became part of the Prestige Holdings Group and Abbey Insurance Brokers. Abbey are one of the largest Insurance Brokers in Northern Ireland and has a huge network of clients.
Prestige are also a very large company and the group manages to meet all corners of the insurance world with it’s underwriting and retail operations providing all types of cover in UK and Eire across many different platforms. Bond Lovis now have the benefits of a huge National insurance operation whilst still being able to act as a provincial High Street broker.
Contact info
Alexander House, Honywood Road, SS14 3DS, Basildon, United Kingdom
- 08000 113 444
- enquiries@bondlovis.co.uk
- bondlovis.co.uk
Why not try us today for a quote
4.8
Excellent
130 reviews
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Reply from BondLovis
Thank you for your review. We're pleased to hear you found our service fast and efficient, and that our team’s knowledge met your expectations. We appreciate your support and look forward to assisting you again in the future.
Having dealt with Nick and Lorraine…
Having dealt with Nick and Lorraine over the last 5 years for business and personal insurances i cannot fault the service I have always received. From asking for advice to dealing with claims its refreshing to feel like an insurance company has your best interests at the forefront.
1 August 2025
Reply from BondLovis
Thank you for your review! We're truly grateful for the trust you've placed in us for both your business and personal insurance. Your feedback is appreciated and will be shared with the team.
Lorraine was excellent as always
Lorraine was excellent as always, giving the best service at the most competitive rates!
21 July 2025
Reply from BondLovis
Thank you review! We’re thrilled to hear that Lorraine consistently provides excellent service. We truly appreciate your continued support.
Reply from BondLovis
Thank you for your review! We're thrilled to hear you had a great experience dealing with us. It means a lot to know our team made a positive impact. Looking forward to assisting you again.
Reply from BondLovis
Thank you for your review! We're glad to hear you found us super friendly and helpful. If there's anything else we can do for you, don't hesitate to give us a call.
Excellent service as always
1 July 2025
Reply from BondLovis
Thank you very much positive feedback. We remain committed to providing you with excellent service.
Chris got me a great deal on a combined…
Chris got me a great deal on a combined house/contents insurance price - saved me over £300 !!
annie
11 July 2025
Reply from BondLovis
Thank you for your review! I’m thrilled to hear Chris was able to secure such a great deal for you and save you money on your insurance. If you ever need anything else, just let us know—we’re always here to help!
Professional & prompt service
Professional & prompt service. Everything explained in full.
12 June 2025
Reply from BondLovis
Thank you for your review! We’re glad to hear you found our service professional and prompt, and that everything was clearly explained. We appreciate your feedback and look forward to assisting you again in the future!
Highly responsive and efficient service…
Highly responsive and efficient service and attention. Would highly recommend.
5 June 2025
Reply from BondLovis
Thank you for your review! We're thrilled to hear you found our service responsive and efficient. If you ever need anything else, we're here to help.
Household
Dealt with Jodie for some years and always found a policy that fits. Appreciative customer.
2 June 2025
Reply from BondLovis
Thank you for your continued trust over the years! We're so glad Jodie has been able to find policies that fit your needs. We truly appreciate your loyalty and look forward to supporting you for many more years to come!
The agent was very helpful
12 May 2025
Reply from BondLovis
Thank you for your review. We are pleased to hear that our agent was able to assist you effectively. Should you require any further assistance, please do not hesitate to contact us.
Reply from BondLovis
Thank you so much for your review! We're truly grateful for your support and thrilled to know that our service has consistently met your expectations. It means a lot to us to be recognized in this way, and we look forward to continuing to provide you with the same level of care and excellence.
Helpful advisors
After my renewal invitation was about 25% up, I called. My advisor came back with a very fair price. No hassle at all. Very good cover.
24 April 2025
Reply from BondLovis
Thank you for your review! We're thrilled to hear that your renewal process was smooth and that your advisor was able to provide you with a fair price. It's great to know you're happy with your cover. If you need anything else, don't hesitate to reach out!
Reply from BondLovis
Thank you for your review. We're glad to hear you consistently have a fast and efficient experience. We appreciate your support.
very helpful
14 April 2025
Reply from BondLovis
We are really glad to hear that you found Bond Lovis helpful. If you have any more questions or need further assistance, feel free to give us a call.
con artists
Bunch of con artists who only want to take clients money and offer nothing in return. Even after 20 yrs loyalty to the company.
1 March 2025
Reply from BondLovis
I'm really sorry to hear about your experience and that you're feeling this way. We take all feedback seriously, especially from long-time customers like yourself. We’d like to look into this further and see what went wrong so we can make things right. We can see that you have reached out via email and we will respond to you shortly.
I am not very computer savvy so I have…
I am not very computer savvy so I have contact with the staff via phone.They are always helpful,thank you.
14 March 2025
Reply from BondLovis
Thank you so much for your review. We're glad to hear that our team has been able to assist you and make things easier for you. If you ever need further help, don’t hesitate to reach out—we're always here to support you!
Have been a customer for more years…
Have been a customer for more years than I can remember. Have always relied on BondLovis to find me the best deal for me so taking the worry out of am I being ripped off by other companies. Would 100% recommend to family and friends. Absolutely 5 out of 5.
29 March 2025
Reply from BondLovis
Thank you so much for your incredible review and for being such a loyal customer! We're thrilled to hear that you've had a positive experience with us over the years. It's our goal to always provide the best deals and take the worry out of the process for you. We truly appreciate your recommendation to family and friends, and we look forward to continuing to serve you for many more years to come!
One of the best out there
I've been with Bond Lovis for several years now (they will be able to say exactly how long), and each year, my policy is renewed with ease, professionalism, and minimum fuss. Great company, great prices!
24 March 2025
Reply from BondLovis
Thank you so much for your review and for being a valued customer for all these years! We're thrilled to hear that you've had a smooth and hassle-free experience with us. Our team is always here to ensure your renewals are seamless and that you get the best service possible. We truly appreciate your support and look forward to many more years of working with you!
I have been using Bond Lovis for many…
I have been using Bond Lovis for many years, and have always found the staff speaking to me to be very helpful and understanding, especially in the last few years as my hearing is not what if was.
17 March 2025
Reply from BondLovis
Thank you so much for your kind words and for being a valued customer over the years. We're delighted to hear that our team has been helpful and understanding.
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