Boma Garden Centre Reviews 

171
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful, healthy plants and the smooth, efficient delivery service that handles ordering and transport very carefully. Consumers also deeply appreciate the friendly staff members who provide expert advice and ensure a pleasant, welcoming purchasing process every single time. Many people note that items arrive promptly and in pristine condition, making it extremely easy to buy from them online. Some reviewers were not happy with delivery hiccups, mentioning late arrivals, unexpected costs, or packages left outside unattended. Despite these occasional issues, shoppers remain very pleased with the overall selection and support.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and efficient... See more

Product

Customers had positive experiences with product, expressing delight with the outstanding selection and high... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, expert knowledge, and friendly... See more

Service

Users describe positive interactions with service, highlighting consistent excellence and helpful staff.... See more

Quality

Consumers find quality to be exceptional, expressing great satisfaction with their purchases. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Christmas tree is always delivered with a smile and it never disapoints . Ordered a slightly smaller tree this year which is glorious, even before decorating. The whole process from ordering... See more

Rated 5 out of 5 stars

The pot that we had pre-ordered was ready to collect on time, but, more than that, all the staff were so helpful and the selection of plants is outstanding. So we came away with a lot more than we had... See more

Company replied

Rated 5 out of 5 stars

Ovi, who delivered for us, went above and beyond taking the heavy bags down to the basement level. Really kind and appreciated. Always very happy with deliveries from Boma. Maybe it’s being a local co... See more

Rated 5 out of 5 stars

I love my gorgeous pot-grown Nordmann Fir, is absolutely perfect. I've left a review on Goog!e with pictures, so, so, so worth it! Important tips: Needs re-potting, get a bag of soil, a pot and... See more


Company details

  1. Garden Center

Written by the company

Over the years, Boma has evolved into one of London's most enjoyable and attractive independent garden centres. The place is like a paradisal oasis in the heart of its Kentish Town urban locale. Boma specialises in a massive and diverse range of houseplants and outdoor plants. It is also renowned for its fabulous range of handmade plant pots, planters, plant care products and gardening essentials. What sets Boma apart is the team of obsessive horticulturists running the place. But it's much more than the team and products. It's also about the community, which plays an integral part in the Boma's daily life. Since the launch of Boma's new webshop in 2021, demand for plants has taken off nationwide throughout the UK. Even more so since orders over £50 are shipping free of charge. Customers most enjoy the warm reception from the team and practical advice and tips that make gardening and plant care much more fun.


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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4.8

All reviews

(171)

72 reviews in the last 12 months

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